
Park Ave BMW
Rochelle Park, NJ
Filter Reviews by Keyword
By Type
3,712 Reviews of Park Ave BMW
John J. Park was very friendly and professional throughout my lease. he explained all the details very thoroughly and easy to understand. I will recommend john to all my friends and family. throughout my lease. he explained all the details very thoroughly and easy to understand. I will recommend john to all my friends and family. More
Mine was an emergency service as my indicator alerted me that my oil level was low and I was preparing for a mini road trip (Phila). I called and was able to get an appointment for the next morning. Rich that my oil level was low and I was preparing for a mini road trip (Phila). I called and was able to get an appointment for the next morning. Rich met me at my car when I pulled in and I explained the oil issue. He looked at the vehicle report, started my car himself and asked me if there was anything else I'd like him to look at - he was immediately concerned with the sound of the engine as it started. I told him about the road-trip and a few other observations that I didn't think were a big deal (car not heating the interior properly; rubbing sound coming from the tires, etc) and he promised to look at everything. Turns out I needed a new battery (my 2006 3-series was still operating on the original battery with 110k miles!), my fluids topped off and brakes tightened (tire issue was minor). It was an awesome experience, as usual, and I appreciate that Rich went above and beyond to ensure that my car (my safety) was in the best shape possible for my journey. I am a grateful recipient of his knowledge, experience and desire to deliver the best experience possible! More
Brett was incredibly helpful throughout the entire purchasing process. He was extremely patient and really took the time to go over all the features of the car, including asking about which of the fea purchasing process. He was extremely patient and really took the time to go over all the features of the car, including asking about which of the features that were most important to me. I felt comfortable at Park Ave throughout the entire purchase process, and never felt like I was being taken advantage of. Brett and Roger both showed professionalism, as well as throwing some friendly humor into the mix, and made my overall experience at Park Ave BMW great. More
I went to many different car dealer ships I went to Toyota Nissan Acura ford Chevy and 3 other bmw dealership only Thomas was about to get me the car I wanted with the price they actually say I had a b Toyota Nissan Acura ford Chevy and 3 other bmw dealership only Thomas was about to get me the car I wanted with the price they actually say I had a bad experience with the other dealer ship from phone call day in and day out but with Thomas it was a quick easy process I thought I had to pick up the car tomorrow but he was able to get everything ready in no time and I drove off the lot the very same day... I would highly recommend him and this dealership to all my friends and family. More
Jeff Sherman was a pleasure to work with. His knowledge and salesmanship was second to none. I could never imagine getting another car from someone else and I look forward to getting many more cars from hi and salesmanship was second to none. I could never imagine getting another car from someone else and I look forward to getting many more cars from him. More
I have been a customer of Park Ave BMW since 2011 their sales department all the way to services department is outstanding .Park Ave BMW they making you feel at home. their are unique in everything. Simeo sales department all the way to services department is outstanding .Park Ave BMW they making you feel at home. their are unique in everything. Simeon provided extremely outstanding services . More
Second car I got from Jeff Sherman and again, the experience was wonderful. The car he recommended was perfect for us and the deal couldn't be beat. Also, much thanks to Roger for making the paperwor experience was wonderful. The car he recommended was perfect for us and the deal couldn't be beat. Also, much thanks to Roger for making the paperwork a breeze. If you need a BMW, this is the only place to go. More
Rob is an awesome sales person. This is my second BMW I purchased from him. He is patient, not pushy, gives you recommendations and understands your requirements. I was looking for a very specific car - pr purchased from him. He is patient, not pushy, gives you recommendations and understands your requirements. I was looking for a very specific car - preowned Dark blue 535i xdrive with oyster/ black interiors with a specific mileage. I know ... I'm picky. Rob looked at all the inventory within park ave and outside park ave and was able to find the exact car per my requirements. He would work within your budget constraints and would find your dream car. I would definitely recommend Park ave BMW dealership and ask for Rob Ermatinger. You won't regret. More
Working with Steven was just a pleasant experience, of all the dealers in the area, Steven was the first to respond to my inquiries and was available at a moment's notice. He is very knowledgeable on the all the dealers in the area, Steven was the first to respond to my inquiries and was available at a moment's notice. He is very knowledgeable on the brand and a pleasant person to work with it. Steven's easy going manner and availability to answer questions both via phone and email with prompt responses made the buying process effortless. I consider myself lucky to have had Steven as my Sales Associate. After I had decided to buy the car, Steven arranged everything without issue. I came in the next day to sign the paperwork and everything was good to go. When it came time to pick up my car, Steven spent a considerable amount of time in prepping my vehicle and also showing me around the car both exterior and interior and how everything worked. He spent a lot of time showing me how to use the iDrive system. This was welcomed and unexpected but I'm glad he did it, since it helped me get up to speed on the technology in the BMW very quickly. I am really enjoying my car. Thank you Steven and Park Avenue, job well done, two thumbs up!!! More
Jesse made our first leasing experience so easy and enjoyable. We have not yet picked up the plates, but he made it very clear to call at any time we have any questions regarding our new are or anythin enjoyable. We have not yet picked up the plates, but he made it very clear to call at any time we have any questions regarding our new are or anything else we feel he can help us with. I am sure that this will not be our last vehicle that we get from Jesse and Park Ave. Gil helped us with the finance paperwork and did not pressure us at all to get any of the extra coverage options. Thanks Jesse!!!!! More