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Park Chrysler Jeep

Burnsville, MN

4.9
704 Lifetime Reviews Review Dealership

1408 W. Highway 13

Burnsville, MN

55337

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704 Reviews of Park Chrysler Jeep

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April 08, 2011

"I've purchased two jeeps from Park Jeep in the past and..."

- Timm00

I've purchased two jeeps from Park Jeep in the past and when I decided that I was ready for a third, my first stop was to Park Jeep. Was I ever surprised. I found a vehicle I was mildly interested in. Went on a test drive and decided I'd like to see what the "numbers" were on my trade and on the vehicle I was looking at. I was informed by Mike Choe, the General manager, that even though the asking price of the vehicle I was looking at was Three (3) thousand dollars over blue book value, he wasn't going to budge, even though he couldn't explain why, other than saying "I had to pay more than blue book to get it". After that I decided to put off buying a car for a little while. I ended up buying a Jeep from another dealer (another story) and had to stop by Park Jeep to look for some parts. I ran into a salesperson who asked where I purchased my jeep and was then told that they could have sold me the same vehicle for less. What bothers me is their website listed the price at more than what I paid for the vehicle I was driving. Lowest price first, I think not! What really bothered me about this was that if they really wanted my business why did they try to low ball my trade-in when another dealership had no problem paying what I was asking. I love the fact that they know about Jeeps, but have a problem with their "business" practices.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Entire Sales department
April 06, 2011

"I've bought three Jeeps from Wendy and Kevin Lowen at..."

- hjortc

I've bought three Jeeps from Wendy and Kevin Lowen at Park Jeep. My family bought 2 others. These guys are great and have always helped me out when I need it. The service department is where I drop a star. I've had less than satisfactory experience there. My suggestion is to buy a vehicle here but service it elsewhere.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dunn
Other Employees : Kevin & Wendy Lowen
March 16, 2011

"My 2002 Jeep Wrangler Sport was purchased new in January..."

- mjacques

My 2002 Jeep Wrangler Sport was purchased new in January 2002. Between January 2002 and June 2006 this supposedly "Trail Ready" 4x4 endured: five-5 factory recalls, two-2 sets of front brake rotors,replacement of both front sway bar links (this vehicle never went off-road), replacement of the fuel sending unit, replacement of the O2 sensor, a blown head gasket, replacement of both front turn signal housings two-2 times and eleven-11 front turn signal bulbs (the front turn signalsare mounted in the front fenders - the tire spray in wet conditions fills the inadequately sealed turn signal housings). This vehicle had all regular service performed by Park Jeep under the purchsed service plan. All things considered the vehicle was a POS, the dealer (and Chrysler's) response was to ask me if I wanted to trade in for a different Chrysler product. I responded by buying a Ford Van! Prior to this, I had been a loyal "MOPAR" fan owning nothing but Plymouth and Dodge products until this Jeep - never again. Granted the dealer did not build the product, unfortunately they were just stuck supporting a product that was not subjected to quality engineering for material selection, assembly or design prior to its delivery to the dealership.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
several
February 28, 2011

"My vehicle gets serviced by this dealer evey month. Evey..."

- lind0740

My vehicle gets serviced by this dealer evey month. Evey time it is very easy and convenient to set up an appointment. They even send appointment reminders to your cell phone! Any time I have had a problem or needed and oil change, the experience was great and they were able to get me in and out fast! I am very pleased with the work they provide me on my Jeep! I definitely reccommend this dealer for your service needs!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shane
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