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Park Place Acura

Plano, TX

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rated
1,018 Reviews

6645 Dallas Pkwy

Plano, TX

75093

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Showing 1,018 reviews

June 16, 2020

Great experience! Great dealership. Everyone was very professional and friendly. We worked with Tim Sechrest and he was great. Would definitely purchase another car fro More

by TXRoyalT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
Jun 19, 2020 -

Park Place Acura responded

Hello TXRoyalT, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 07, 2020

I BOUGTH SERVICES AND MAINTENENCE WARRANTY WHEN I BUY THE CAR FROM THEM AND EVERY TIME I GO FOR SERVICES I BEEN CHARGE THEY SAID THEY DIDNT KNOW THAT I HAVE PURCHASE THAT SERVICE APARENTLY I HAVE TO SHOW THE More

by O SALMERON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Belyavskiy, Matt Oravetz, Alex Kirklighter, Payam Afshari, Kelvin Bryant, James Comport, Victor Quezada, Caleb Wu, Matt Meyer, Chris Palasota
Jun 20, 2020 -

Park Place Acura responded

Greetings and thank you for sharing your feedback. I am truly sorry to hear that you feel this way. We are very proud of our diverse customer base and staff. We continue to promote an environment that is proud of diversity so this concerns me as it does not reflect the culture and standards of our dealership. Records show that you do have a warranty, however the hole in your condenser isn’t covered. We understand you were upset when the advisor informed you, however even after our last conversation, we’re happy to work with you to find a solution if your condenser still needs to be repaired. We just ask for your respectful communication. Thank you. Brandon Henson, Service Manager. (972) 468-8744

June 05, 2020

We have worked with this dealership for many many years.. & have always had great experience. This time was again a wonderful experience. No pressure ... very honest.. very helpful. More

by BW
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez , Tim Sechrest
Jun 08, 2020 -

Park Place Acura responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

May 18, 2020

Acura Certified Preowned Buying Experience Has a great experience with Tim Sechrest. No pressure. Honest & comfortable feeling. No game playing. Helpful and respectful. Made me want to buy More

by ngraswich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
April 28, 2020

They were very helpful and fast at fixing our issue. Did not stop until our car was working. Fixed our car on same day when it was originally supposed to be finished a few days later. More

by SiHwa
Recommend Dealer
Yes
Employees Worked With
Carl Dehls
Apr 29, 2020 -

Park Place Acura responded

Hi, thank you for your review! Happy motoring!

April 27, 2020

Excellent service during COVID-19 We were able to call ahead and get everything set up before we went to the dealership. Tim Sechrest was very helpful and patient with us, the entire p More

by kbeckrmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest, Matt Oravetz
Apr 28, 2020 -

Park Place Acura responded

kbeckrmt, thank you again for taking the time to let us know how we did!

April 15, 2020

knowledgeable, helpful, no pressure Tim was very knowledgeable about the various cars we considered. The whole process was without any pressure. He was also accommodating to my time co More

by md2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
Apr 16, 2020 -

Park Place Acura responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 15, 2020

I have always received excellent customer service from Carl Dehls he is very knowledgeable and very professional. I have been working with him for over 15 years and always receive superb service. He’s the More

by Vicki D.
Recommend Dealer
Yes
Employees Worked With
Carl Dehls
Apr 16, 2020 -

Park Place Acura responded

Vicki D., thank you again for taking the time to let us know how we did!

April 10, 2020

Easy breezy Tim was easy going on made the whole process easy. No pressure and no pushy sales pitch. This is the second car I've owned from this dealership and I More

by lfletcher118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sechrest
Apr 13, 2020 -

Park Place Acura responded

lfletcher118, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 03, 2020

Great service. Highly recommend David McDavid Acura. Carl in Service did a great job of keeping me informed as to the progress of service request. More

by Pinoccimark1
Recommend Dealer
Yes
Employees Worked With
Carl in Service
Apr 04, 2020 -

Park Place Acura responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

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