Park Place Lexus Grapevine

Easiest auto purchase I’ve ever made. Salesman Derrick Nicholson is a true asset to your dealership. Very pleasant and professional. I’ve already recommended him to someone. Salesman Derrick Nicholson is a true asset to your dealership. Very pleasant and professional. I’ve already recommended him to someone. More

Called dealer on a Saturday and inquired about a pre-owned BMW X5. Rob Herring, the Sales Experience Manager, took my call and forwarded me information. There were a few details he did not have an pre-owned BMW X5. Rob Herring, the Sales Experience Manager, took my call and forwarded me information. There were a few details he did not have and we agreed we would follow up on Monday. On Monday I emailed to say I was tied up but would call about 4pm. When I called Rob he didn't remember which vehicle I was interested in and when I told him he said someone from California had called that morning, were approved for financing, and were purchasing the car. So much for first come, first served. I would have hoped I would have received a call stating I needed to place a deposit or complete my purchase before selling to another customer. The Sales Experience Manager certainly provided me a POOR experience. More

Fernando was the best! !! Everything was professional, efficient and handled with courtesy! Thank you! For helping me get my car!! !! Everything was professional, efficient and handled with courtesy! Thank you! For helping me get my car!! More

Brian C. and G’Kheria were friendly and efficient. I appreciated the fact that much of the “paperwork” was accomplished via computer and not an endless stack and G’Kheria were friendly and efficient. I appreciated the fact that much of the “paperwork” was accomplished via computer and not an endless stack of paper documents. I also appreciated NOT being descended upon by salespeople upon arrival at the dealership. This is our second vehicle purchase from Park Place Lexus. Park Place is a class act! More

Easiest car deal I have made . Great communication and no fuss delivery to my door . Excellent dealership and experience ! Thank you Ash and Victor . Great communication and no fuss delivery to my door . Excellent dealership and experience ! Thank you Ash and Victor . More

During my recent car purchases at Park Place Grapevine I had a fantastic experience with Khalid Karan.Khalid was very knowledgeable and professional and focused on finding the right vehicle for me. He under had a fantastic experience with Khalid Karan.Khalid was very knowledgeable and professional and focused on finding the right vehicle for me. He understood what I was looking for and was very honest in giving me the right advice.If you happen to purchase a vehicle at Parks Place Lexus I highly recommend asking for Khalid . More

My second purchase and second Five Star Review for Park Place Lexus Grapevine and the 2025 RX350h AWD I recently purchased my second 2025 Lexus RX350h AWD from Park Place Lexus Grapevine—yes, my second Place Lexus Grapevine and the 2025 RX350h AWD I recently purchased my second 2025 Lexus RX350h AWD from Park Place Lexus Grapevine—yes, my second in just the past couple of months—and that alone should tell you how impressed I am with both the vehicle and the dealership. Even more so, it’s a testament to the outstanding service provided by Jessica Martinez, my sales representative for both purchases. Jessica is truly a rare find in the automotive world. She is exceptionally knowledgeable, honest, easy to work with, and genuinely focused on creating a positive, low-pressure customer experience. From the moment we first spoke, she made it clear that her top priority was finding the perfect vehicle for my needs—not just making a sale. She is also highly responsive, always quick to return calls or texts, and worked diligently to secure the exact model and options I wanted at a very fair price. Because of Jessica’s professionalism, warmth, and dedication, coming back for a second RX350h was an easy decision. She handled every detail with care, consistency, and precision—just as she did the first time. It’s rare to find someone who makes the car-buying process feel enjoyable, efficient, and personal, but Jessica does it effortlessly. The 2025 RX350h AWD continues to impress—an elegant balance of luxury, hybrid efficiency, advanced technology, and confident performance. The ride is smooth and quiet, the cabin is beautifully appointed, and the updated systems are intuitive and user-friendly. In short, I can’t recommend Park Place Lexus Grapevine highly enough—and if you want to ensure a top-tier experience, ask for Jessica Martinez. Two cars later, I can confidently say: she, the dealership, and the Lexus brand have earned my trust and loyalty. More

This was the best car experience I have had EVER! Ash was so great to work with. He wasn’t pushy, listened to exactly what we were wanting and provided. He offered all the extras add ons that all dea Ash was so great to work with. He wasn’t pushy, listened to exactly what we were wanting and provided. He offered all the extras add ons that all dealerships do during the finance process and when we declined he respectfully accepted our decision. He was very informative. We also spent time with their tech guy Reyes who walked us through connecting our phones to my car and showing us all the extras. I highly recommend this dealership. More

Fabulous service all around. Jessica was amazing to work with and I would definitely recommend! Jessica was amazing to work with and I would definitely recommend! More

I would suggest everyone ask for Derek Z if you want a great experience buying your next car. great experience buying your next car. More