Park Place Lexus Grapevine

Usually a good experience except my las time, the associate that helped me was very demeaning and the experience was unpleasant. associate that helped me was very demeaning and the experience was unpleasant. More

worked hard to earn my business and got fair price. this rest is to get to my word minimum this rest is to get to my word minimum More

I had a really great experience working with Matthew Hernandez in service. I originally brought in my wife’s RX 350 because it was due for maintenance, and shortly after I received my loaner, I mentione Hernandez in service. I originally brought in my wife’s RX 350 because it was due for maintenance, and shortly after I received my loaner, I mentioned to Matt that my GS F was also coming due for service. Without any hesitation, he got it scheduled right away and made the whole process incredibly easy. I honestly thought I was going to have to wait on parts or leave the car there for a while, but that wasn’t the case at all. Matt kept everything moving and had my GS F back to me much sooner than I expected. I’m very particular and meticulous when it comes to my cars, especially my GS F, so I really appreciate when someone takes the time to make sure everything is handled properly. Matt and the service team did exactly that. They took great care of both vehicles and made me feel confident that my cars were in good hands. I’ve had a couple of not-so-great service experiences here in the past, so I’ll admit I came in a little hesitant. This experience was completely different, though, and it really feels like things have changed for the better. Matt was friendly, helpful, accommodating, and made the entire experience smooth from start to finish. Really appreciate Matthew and the team for taking care of me. I’ll definitely be asking for him again whenever either of our vehicles needs service. More

I was not rushed and things went pretty smooth. The sales person was very good. Went out of his way to accommodate me. Made sure I got what I wanted. The sales person was very good. Went out of his way to accommodate me. Made sure I got what I wanted. More

I would like to buy the next Lexus again the people are nice and good service 👍. nice and good service 👍. More

Very good dealership. Good inventory. Sales person Brian Saffiano helped a lot with deciding which car to buy and was very patient answering all our questions. Highly reco Good inventory. Sales person Brian Saffiano helped a lot with deciding which car to buy and was very patient answering all our questions. Highly recommend. More

Park Place Lexus was great to work with! The dealership was clean and everyone we came into contact with was so friendly. The dealership was clean and everyone we came into contact with was so friendly. More