
Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,368 reviews
Signed, Sealed, & Delivered Mike needed a new car. He tried several new cars and then we stopped by Park Place Lexus to test drive a car. For the first time that day, Mike had a Mike needed a new car. He tried several new cars and then we stopped by Park Place Lexus to test drive a car. For the first time that day, Mike had a huge smile while driving an RX350-he found his car! David helped process the transaction and soon Mike’s RX 350 was signed, sealed, and delivered to us. Mike now looks forward to driving with a big smile. Thank you, David. More
Great Family Like Service from Park Place Lexus Grapevine an After 14 years and nearly 204,000 on my previous RX 330 I contacted Park Place Lexus to learn of the untimely passing of my long time sales associate After 14 years and nearly 204,000 on my previous RX 330 I contacted Park Place Lexus to learn of the untimely passing of my long time sales associate. At that point John Ortler stepped right in and helped me with professional and family like service. From the streamlined, straightforward sales process to exceptional new car delivery, I highly recommend Park Place and John Ortler. I love my new RX350 F-Sport! More
Took the fear out of going to a dealership I first made contact by phone (spoke with Shane Welter) to ask about a specific vehicle, and once my questions were answered I made an appointment to I first made contact by phone (spoke with Shane Welter) to ask about a specific vehicle, and once my questions were answered I made an appointment to see the car. From the very beginning Shane was very pleasant and projected a desire to be vey helpful. After a test drive we sat down to mover forward and he was extremely nice and easy to deal with. He never put any pressure on me to make the purchase or to "over-sell" me any additional options. This was my first experience with Park Place - and it was smooth and easy and very professional. I would definitely see Shane to buy another car and recommend him and the dealership to anyone looking for a car. More
Great experience! This my first time buying a Lexus at a dealership and was very impressed. The facility was what was expected, clean, well appointed, and gave off the This my first time buying a Lexus at a dealership and was very impressed. The facility was what was expected, clean, well appointed, and gave off the feeling of excellence. What sealed the deal was my sales person Danny Cantu. I was never pressured to buy anything i was not interested in nor pressured to buy something outside my price range. He was courteous and professional but also very personable. I’ll be buying my next car from Danny for sure. More
Excellent Experience My wife and I decided to go to Park Place Lexus in Grapevine to look for a new car. We had heard that they had excellent customer service and have qui My wife and I decided to go to Park Place Lexus in Grapevine to look for a new car. We had heard that they had excellent customer service and have quite a few friends and family members who have had long lasting relationships with them. We went in without an appointment and John was available to help us. This was the first car purchase we were making as a married couple and we were so thankful that we were able to work with John. He really made the process easy and took the time to explain everything throughout the process, making sure that were fully understood everything along the way. We went back the next day to pick up our new car and John was there to walk us through all the different gadgets that they car has to offer and made sure that he had answered any questions that we had before we left. The customer service we received really made a lasting impact on us and we are so thankful that we were able to build a relationship with them that will continue to grow in the future. More
Great Car and Great Service So happy with my 2017 Lexus RX350, with Park Place Lexus Grapevine, and especially happy with the amazing service from Becky Gustafsson. Thanks so mu So happy with my 2017 Lexus RX350, with Park Place Lexus Grapevine, and especially happy with the amazing service from Becky Gustafsson. Thanks so much! More
Luxurious experience buying a new vehicle Jerold was an awesome salesman! He has knowledge of all the cars so he knows exactly what you need. He’s also super friendly and very easy to deal wit Jerold was an awesome salesman! He has knowledge of all the cars so he knows exactly what you need. He’s also super friendly and very easy to deal with. I’m sure he will go out of his ways to make your experience there everlasting. He helped me purchased my 2018 NX FSport and made sure I knew every feature about it.! Just awesome.. More
Exceptional Car Buying Experience On December 22nd, we purchased our fourth Lexus. From the moment you enter the dealership, you instantly see Park Places focus on their Customers. O On December 22nd, we purchased our fourth Lexus. From the moment you enter the dealership, you instantly see Park Places focus on their Customers. Our sales person was Danny Cantu, his knowledge and his commitment resulted in what I call "The Right Car". His focus to understand what we were looking for in a car and, then he sold us "Our Car". He was cordial and committed to ensuring the whole sales process seamless. The most important thing I can say is the we will, in the future, be purchasing our fifth Lexus from Park Place Lexus of Grapevine and from Danny Cantu. More
Superb Car Buying Experience! I purchased a new Lexus RX 350 from Park Place. Brandon Chong was very helpful and cordial during the whole process. He made my first car buying exper I purchased a new Lexus RX 350 from Park Place. Brandon Chong was very helpful and cordial during the whole process. He made my first car buying experience excellent and I would reccommend him to everyone! Great job! More
Thanks Park Place Grapevine! I had a seamless car buying experience from start to finish at Park Place Lexus in Grapevine! My sales person David was considerate and knowledgeable I had a seamless car buying experience from start to finish at Park Place Lexus in Grapevine! My sales person David was considerate and knowledgeable throughout the process. He was a great representation of the service that Park Place Lexus prides themselves on. Thanks again to the team; I am excited to be driving my Lexus! More