Park Place Lexus Grapevine

Purchase of 2015 Lexus NX200t Tony was great, this is our 4th car that we've purchased from him and our experience with Tony and Park Place Lexus Grapevine was second to none! Tony Tony was great, this is our 4th car that we've purchased from him and our experience with Tony and Park Place Lexus Grapevine was second to none! Tony works hard and truly cares about the customer experience. He made the entire purchase process stress free. More

Excellent Salesman took care of business!! Made me very happy. From the first time we talked, he kept my hopes up, and assured me that the experience would go Salesman took care of business!! Made me very happy. From the first time we talked, he kept my hopes up, and assured me that the experience would go smoothly. More

Excellent service Willie was very easy to work with and was very approachable. Made our lease transition smooth as possible and even went as far as bringing me a birthd Willie was very easy to work with and was very approachable. Made our lease transition smooth as possible and even went as far as bringing me a birthday gift! Lexus as a client for life! More

Compare to Huggins Honda. Found nothing outstanding compared to Huggins Honda. One Saturday was with Park Place Lexus the next Saturday was with Huggins Honda. If I had not gon Found nothing outstanding compared to Huggins Honda. One Saturday was with Park Place Lexus the next Saturday was with Huggins Honda. If I had not gone to Huggins I possibly would not be writing this review. This critique should not be taken as a negative feedback but constructive criticism. Lexus is supposed to be a 'luxury' car. But surprisingly Huggins beats Park place in customer delighting (not just the buzz word customer satisfaction) by quite a bit in every aspect of car selling. Now I hope Lexus 300NX will meet my expectations. I was not dissatisfied in any possible way though. I had done my home work and got close to what I wanted. More

Unparalleled customer service from the beginning of the buying process, until the time I drove my new ES 350 off the lot, the service and attention to my needs was fantastic. I nev from the beginning of the buying process, until the time I drove my new ES 350 off the lot, the service and attention to my needs was fantastic. I never felt rushed or pressured. It was like I was the only customer that they had to tend to that day. Truly a first class experience. More

Exceptional Sales Experience with EZ I recently purchased a new LS 460 L at Park Place Lexus. Ezell Williamson was my sales experience manager. He made the entire purchase process a delig I recently purchased a new LS 460 L at Park Place Lexus. Ezell Williamson was my sales experience manager. He made the entire purchase process a delight. He answered my questions, listened to my needs and responded to them with complete professionalism. It is rare to find great service, professionalism and very competitive pricing but Park Place and Ez have them all. More

Lexus GX This was an awesome car buying experience. Jerold was great to work with. I did not feel pressured at any point of the buying process. This was an awesome car buying experience. Jerold was great to work with. I did not feel pressured at any point of the buying process. More

Very positive experience I really appreciated Daryl spending several hours with me and let me test drive 4 different vehicles until I found the perfect one. I plan on coming b I really appreciated Daryl spending several hours with me and let me test drive 4 different vehicles until I found the perfect one. I plan on coming back for all my future vehicle deals. More

Great Service I have been a customer of Park Place Lexus Grapevine for over 13 years. Their Service Department is exceptional. Service Reps are very professional, I have been a customer of Park Place Lexus Grapevine for over 13 years. Their Service Department is exceptional. Service Reps are very professional, trustworthy and have become "professional" friends. Our Sales Experience Manager Daryl Livingstone is very knowledgeable and personable and willing to work with us on our trade-in and Pre-Owned Certified purchase. The dealership has a great number of long-tenured employees which says volumes about the reason for their success and high customer satisfaction ratings. I recommend this dealership to all my friends and co-workers. More

Willie and the buying experience were outstanding. Willie was terrific. We are Lexus loyalists. This survey with a twenty-five word minimum requirement is the most inconvenient part of the entire proce Willie was terrific. We are Lexus loyalists. This survey with a twenty-five word minimum requirement is the most inconvenient part of the entire process. More