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Park Place Lexus Grapevine
Grapevine, TX
2,366 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,366 reviews
October 06, 2017
Exceptional Service My first amazing purchase at Park Place Lexus. Michael Moore is an exceptional and best salesman my husband and I have ever worked with. The most rela My first amazing purchase at Park Place Lexus. Michael Moore is an exceptional and best salesman my husband and I have ever worked with. The most relaxing buying experiance ever. More
by RCGideon
Employees Worked With
Michael Moore
October 06, 2017
Amazing experience as always !! My experience with Walter at the Lexus dealership Grapevine was amazing! He made sure I was taking care of every step of the way. Walter is such a joy My experience with Walter at the Lexus dealership Grapevine was amazing! He made sure I was taking care of every step of the way. Walter is such a joy to work with and very knowledgeable about the cars and the whole process. It was such a smooth transition! I recommend Walter Onubogu! He will take care of you!! More
by Lucy
Employees Worked With
Walter Onubogu
October 04, 2017
Fast, effecient, professional. Even though I was running late on a Saturday evening, Joe had my truck, washed, parked out front, and ready to go. Joe took me step by step through th Even though I was running late on a Saturday evening, Joe had my truck, washed, parked out front, and ready to go. Joe took me step by step through the process quickly and got me on the road fast. More
by John David Jones
Employees Worked With
Joe Phu, Juan Puentes, Kevin Sherrod
October 03, 2017
HIGHLY RECOMMEND This is the 6th Lexus we have purchased for my wife. Park Place continues to provide the type of service we have come to expect. David Hagen was a del This is the 6th Lexus we have purchased for my wife. Park Place continues to provide the type of service we have come to expect. David Hagen was a delight to work with. He even came in on his day off on delivery day. Great Job David! We will be back to buy another. More
by BootMan
Employees Worked With
David Hagen
September 30, 2017
Park Place Grapevie Great experience! I’m a first time Lexus owner and I will recommend Park Place to all my friends nd family! Thank you Jay! You were awesome! Great experience! I’m a first time Lexus owner and I will recommend Park Place to all my friends nd family! Thank you Jay! You were awesome! More
by Car
Employees Worked With
Juan Puentes, Jay Akingbolagun
September 25, 2017
100% satisfied. Really enjoyed the experience at Park Place Lexus in Grapevine. Terry Song was great to work with and handled my purchase with great professionalism Really enjoyed the experience at Park Place Lexus in Grapevine. Terry Song was great to work with and handled my purchase with great professionalism and care. I highly recommend this dealership as well as Terry Song. More
by Scott T
Employees Worked With
Tom Miles, Terry Song
September 25, 2017
Excellent customer service They help you to find the vehicle that you need and help you to get the best deal with your trade in and with your purchase They help you to find the vehicle that you need and help you to get the best deal with your trade in and with your purchase More
by Jesus Salazar
Employees Worked With
Josue Escoto
September 21, 2017
Excellence. I worked with David Hagen. We sat down and went over exactly what I wanted and didn't want. From there went through the compromises I'd be willing t I worked with David Hagen. We sat down and went over exactly what I wanted and didn't want. From there went through the compromises I'd be willing to make if need be. He found me exactly what I wanted. We also went through several changes as I was trying to sell my previous car (and managed to) so I could get a little more out of it to put down. David even picked me up from the train station as I sold my car while out of town! I couldn't have asked for a better experience. I love my (almost) new RX! Thank you David. More
by Moving on
Employees Worked With
David Hagen
September 19, 2017
Miscommunication Be very cautious when dealing with this dealership. Be aware of any added protection packages. Anything they might stretch the truth on is described Be very cautious when dealing with this dealership. Be aware of any added protection packages. Anything they might stretch the truth on is described by them as simply a miscommunication. Anything at this level (dealership) that is a concern to the customer will sometimes not be addressed and when elevated to Lexus USA - it will take an act of congress to talk with someone- and they won't intervene. Waste of time, not much use will come out of it. I'm 65 years old and they taught the lesson--if something doesn't seem quite right--just walk away--their will always be a better deal. More
by Hooker 666
Employees Worked With
Sean Musser
September 18, 2017
Great place to buy a car I bought my Lexus LX 570 here. They were just wonderful! Everyone was extremely helpful and they were never pushy about buying a car. David Hagen was I bought my Lexus LX 570 here. They were just wonderful! Everyone was extremely helpful and they were never pushy about buying a car. David Hagen was very professional, I would recommend him when you go in to buy your car. More
by KF
Employees Worked With
David Hagen
