Park Place Lexus Grapevine

Excellent service Ez is a top bloke & made buying my new Lexus so easy!!! I couldn't have asked for a better service or a more friendly dealership. I would certainly Ez is a top bloke & made buying my new Lexus so easy!!! I couldn't have asked for a better service or a more friendly dealership. I would certainly recommend this dealership. More

I bought my vehicle from Rob Herring. He made it so easy!! I've been looking for a particular vehicle for almost 6 month. I attempted to buy the vehicle thru other dealerships and the experience was not pleasa I've been looking for a particular vehicle for almost 6 month. I attempted to buy the vehicle thru other dealerships and the experience was not pleasant. I was going to try one more time after finding the vehicle at Park Place Lexus. I called and spoke with a sales man named Rob Herring. He assured me that he was going to make my dream come true after all my bad experiences I had with other dealerships and he did! We worked out the deal over the phone, and I flew to Dallas from Houston the next Monday. Rob Herring was at the airport on time and drove me to the dealership to look at the vehicle. The sale was done in less than 2 hours. I drove back to Houston with my dream vehicle. I'am a happy customer with the whole experience!!! Thank you Rob Herring for making my dream come true and making the car buying experience so pleasant. More

Excellent Service!!!!VIP Treatment!!!! Amazing Experience My husband and I visited Park Place Lexus in Grapevine looking for lease deals. Randall Hood is AMAZING!!!! Mr. Hood explained to us in detail how l My husband and I visited Park Place Lexus in Grapevine looking for lease deals. Randall Hood is AMAZING!!!! Mr. Hood explained to us in detail how leases work. He was very patient and accommodating making us feel special. He worked with us until he find us the perfect vehicle, and I walked away with the Lexus I wanted and with excellent terms. It did not end up there, when I went back to pick up my new vehicle he patiently explained to me all the benefits I have thru Lexus and walk me through all the features of my vehicle. I highly recommend Mr. Randall Hood to anyone looking to buy or lease a vehicle. He is very professional, caring and was very knowledgeable. More

Purachse a Lexus RX350 It was a pleasant experience working with Josh Patel. Josh was friendly and very helpful in finding the right car for me. Thank for your help. It was a pleasant experience working with Josh Patel. Josh was friendly and very helpful in finding the right car for me. Thank for your help. More

Best experience of my life This purchase was the best experience of my life the sales person was wonderful Mr. Michael Moore Very polite very courteous overall the best servi This purchase was the best experience of my life the sales person was wonderful Mr. Michael Moore Very polite very courteous overall the best service I ever had . In the future I'll be a repeat customer . I am very impressed with the quality of service with this dealership and the salespersons . Once again very please with the customer service that I got from Mr. Moore . More

Best Car Buying Experience Ever Over the course of 18 years, I've purchased 9 vehicles which includes the Lexus RX 350 I purchased this past weekend at Park Place Lexus Grapevine. Cr Over the course of 18 years, I've purchased 9 vehicles which includes the Lexus RX 350 I purchased this past weekend at Park Place Lexus Grapevine. Craig was paramount in creating an exceptional experience for me. With only a loose idea of what I might be interested in, I appreciated him providing me with helpful details without steering me in any particular direction. He helped me to explore several vehicles and weigh the pros and cons of each. Even though I came to the dealership looking for a used vehicle, he helped me see that a new vehicle was in my budget. Craig was with me every step of the way, from the second I stepped on the lot, all the way through payment. Before ever driving off the lot, he helped me to pair my phone with the car and assured I knew where all of my controls were so that I'd have a safe driving experience. I appreciated that Park Place Lexus Grapevine offered an end-to-end experience with one person, and I'm so thankful that person was Craig! More

Positive and Professional Recently we purchased a 2011 Mercedes SL550 from Park Place Lexus, all of our dealing were very positive and professional. Highly recommend them for b Recently we purchased a 2011 Mercedes SL550 from Park Place Lexus, all of our dealing were very positive and professional. Highly recommend them for both new and used vehicles. More

Treated respectfully and important As a woman who has purchased many cars, I become aware of men who are uncomfortable w me having any kind of power over money or negotiating skill when As a woman who has purchased many cars, I become aware of men who are uncomfortable w me having any kind of power over money or negotiating skill when I visit a dealership, even though sometimes my husband comes with me. At this dealership- Park Place Lexus Grapevine, My salesperson never blinked or got uncomfortable with any arrangement. He was a professional. I really liked him as a person and I enjoyed speaking honestly with his boss on the phone. I had been to several dealerships and had found a model car I liked but I had felt uncomfortable w my sales person, which is why I cam to Park Place Lexus Grapevine, really I could have got a car from any dealer, but I was looking for the sales person who could be a professional and handle the fact that even if my husband was there, it was my car and my decision at all times. Sean sensed this and let me decide without pressure. He asked for my time frame without seeming like a vulture, a good sales person knows their funnel! He even suggested I think about it, which was a great suggestion, It made me realize what I really wanted. I called him back the next day with my decision, budget and timeline. He was prepared for me when I picked up the car and answered post buying questions I called and emailed. More

Great Experience David Hagen was wonderful to work with. He was knowledgeable and very helpful but not pushy. He listened to what was important for me in the auto I wa David Hagen was wonderful to work with. He was knowledgeable and very helpful but not pushy. He listened to what was important for me in the auto I was purchasing and made sure the new car met my expectations. I will send referrals to David in the future. More

Great buying experience and friendly staff. By far the best place to buy a vehicle used or new. David Hagen was exceptional and would highly recommend to any one. He understood my situation and By far the best place to buy a vehicle used or new. David Hagen was exceptional and would highly recommend to any one. He understood my situation and was able to get me into my dream car. This place was so awesome I still feel the thrills of excitment especially when I'm driving my dream car. Thanks again David for the great car buying experience I received can't thank you enough. More