Park Place Lexus Grapevine

Excellent service This is my second time working with Bobby at Parkplace Lexus for purchasing a preowned certified Lexus . My first purchase was four years ago and A This is my second time working with Bobby at Parkplace Lexus for purchasing a preowned certified Lexus . My first purchase was four years ago and A lexus IC250 certified pre owned which I loved ... This purchase was for Lexus IS250 2015 certified pre owned car. - which Bobby assisted in showing me and completing the process with no stress. His professionalism and kindness to ensure I was able to take the car home ths same day was greatly appreciated!! Bobby also arranged for a technician to come to my home to help me sync up the garage door opener with the car as this was not my technical area of expertise. I greatly appreciate Lexus Park Place and their employees who know the meaning of service But more than that - helping their clients ! Thanks to all of them! More

Service Oriented and No Pressure Sales. I have been going to Grapevine Lexus to service my LS 430 for over a year. I inquired about a 300h and Rueben found the perfect model for my family an I have been going to Grapevine Lexus to service my LS 430 for over a year. I inquired about a 300h and Rueben found the perfect model for my family and took excellent care of us. He tailored everything to our driving needs and patterns. Rueben McPherson was knowledgeable and professional. It was a very enjoyable experience. More

Great experience We are very pleased with our lease and our agent/salesman, Kevin. He was very patient and answered all our questions about leasing a car. Then at del We are very pleased with our lease and our agent/salesman, Kevin. He was very patient and answered all our questions about leasing a car. Then at delivery when I told him I had to learn by doing and not being shown, he was very helpful talking me through all the setups and menu options. More

Great car buying experience at Park Place Lexus. We had the easiest and best car buying experience with Park Place Lexus and our salesman, David Hagen. David was kind, courteous, straight forward a We had the easiest and best car buying experience with Park Place Lexus and our salesman, David Hagen. David was kind, courteous, straight forward and honest. He even took the time to deliver the car to us down in Waco where we live. More

Good car buying experience. My salesman, Kevin Sherwood was very attentive and listened to what I wanted. We found a car I was interested in and we negotiated without high press My salesman, Kevin Sherwood was very attentive and listened to what I wanted. We found a car I was interested in and we negotiated without high pressure. I bought the car and am very pleased with my purchase. Thank you Kevin for making my visit to Park Place so pleasant. More

Awesome customer service PP Lexus Grapevine I have had the best experience at Park Place Lexus Grapevine, than I have ever had at a car dealership. I've only had my care for a little over a mont I have had the best experience at Park Place Lexus Grapevine, than I have ever had at a car dealership. I've only had my care for a little over a month now, and I am already saying I will be a Park Place Lexus customer for life!! The atmosphere and customer service is awesome! If you are looking for a good sales consultant Walter Onubohu is the man! More

Very Satisfying Purchase Experience Terry certainly made every effort to ensure that we were fully informed on options, and models. We viewed several, and were encouraged to take a test Terry certainly made every effort to ensure that we were fully informed on options, and models. We viewed several, and were encouraged to take a test drive to be sure we were happy with the choice. The color combination my wife liked was not on the lot, but was quickly acquired, and we had a couple of dealer-installed options finished a day sooner than promised. Well done. Park Place certainly has a well-deserved reputation for excellence. More

Great Experience I had a great experience at Park Place Grapevine Lexus. I went there to see a car listed on the internet but it was sold before I got there. However I had a great experience at Park Place Grapevine Lexus. I went there to see a car listed on the internet but it was sold before I got there. However, my salesman David Hagen found me another car at Park Place Plano. He arranged for me to come back and see it. Malcom Heath from Plano brought it over for me to test drive and the rest is history. Both guys were very nice and professional. They promptly called me to update me on the status of the car and when I could pick it up. They also provided me a loaner car to get me out of my rental until I could pick up my car. My last two cars were toyotas but nothing beats the Lexus experience. I was very pleased and would recommend Park Place Lexus to anyone looking for a Lexus. More

Excellent service and integrity. We had an exceptional experience at Park Place and David Hagen was extremely knowledgable, friendly, and honest in his dealings with me and my family. We had an exceptional experience at Park Place and David Hagen was extremely knowledgable, friendly, and honest in his dealings with me and my family. He went above and beyond to make sure we had a positive experience and was eager to listen to our stated goals and help us purchase the perfect vehicle that suited our goals and needs. I very much look forward to working with David again in the future. More

Wonderful customer service, best deal, caring and detailed This is our second car from Park Place Lexus and we love the attention and customer service we receive. They make sure we are in the right car for us This is our second car from Park Place Lexus and we love the attention and customer service we receive. They make sure we are in the right car for us with the best deal possible. Ned and Charles are incredible to work with! We will for sure be back for our third car. We are a park place lifetime customer! More