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Park Place Lexus Grapevine
Grapevine, TX
2,347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 29, 2016
excellence personified this is the second lexus we have purchased from walter o. at parkplace lexus in grapevine. i have owned many luxury vehicles in my 63 years, and park this is the second lexus we have purchased from walter o. at parkplace lexus in grapevine. i have owned many luxury vehicles in my 63 years, and parkplace grapevine is one of the best dealerships i have experienced. i was particularly impressed with walter, a "people first" kind of guy. i wholeheartedly recommend parkplace and walter. More
by mrglaw
Employees Worked With
Walter Onubogu
May 28, 2016
Great car buying experience! My brother and his wife recommended Walter at Park Place Grapevine after buying their second Lexus from him. And I'm so glad they did. Walter is very My brother and his wife recommended Walter at Park Place Grapevine after buying their second Lexus from him. And I'm so glad they did. Walter is very knowledgeable about the product and generous with his time. He's most pleasant to work with, very efficient and completely 'pressureless' in his approach. All of the staff is courteous and eager to help. If you want a positive car buying experience this is the place to go and the man to talk to. It's purchasing at it's finest. More
by cbh_77
Employees Worked With
Walter Onubogu
May 27, 2016
Becky Gustafsson is a natural! Her enthusiasm for the Lexus product is infectious! We came in for a checkup on our Lexus, and before we left, we had gotten a new Lexus! Becky is Her enthusiasm for the Lexus product is infectious! We came in for a checkup on our Lexus, and before we left, we had gotten a new Lexus! Becky is so thorough in explaining everything, is well organized, and follows up with us many times. We felt pampered and important. More
by Fhutchins
Employees Worked With
Becky Gustafsson, Tony Puricelli, Jeff Lasseter
May 27, 2016
Walter is the BEST!!! I have purchased 4 cars from Park Place Lexus in Grapevine. I enjoy the level of service every time I go for car washes and oil changes. I especiall I have purchased 4 cars from Park Place Lexus in Grapevine. I enjoy the level of service every time I go for car washes and oil changes. I especially appreciate Walter, I think he is the best of the best car salesmen! All the best, Janine Carter Beavers Bend Adventures Luxury Log Cabin Rentals Business Phone: 214-789-5322 http://www.beaversbendadventures.com More
by Janine Carter
Employees Worked With
Walter Onubogu
May 24, 2016
Purchasing experience We recently purchased a LX570 from Mike Smith. This is our second Lexus to purchase from him! You cannot get customer service like this anywhere else. We recently purchased a LX570 from Mike Smith. This is our second Lexus to purchase from him! You cannot get customer service like this anywhere else. I highly recommend him and Park Place Grapevine to others. More
by Bnshpmn
Employees Worked With
Mike Smith
May 19, 2016
No pressure sales We purchased a new 2016 LS460L from John Hosler and found him to be very knowledgable and a true gentleman who was able to answer all our questions an We purchased a new 2016 LS460L from John Hosler and found him to be very knowledgable and a true gentleman who was able to answer all our questions and upgrade us into the new car from our 2010 LS460, this is our 4th lexus LS. John handled to whole deal which made it convenient. More
by Thomas Overeynder
Employees Worked With
John Hosler
May 18, 2016
Excellent customer service! I'm big on customer service... Especially being in a customer service field.... And I can say by far this dealership as well as my sales representativ I'm big on customer service... Especially being in a customer service field.... And I can say by far this dealership as well as my sales representative were great from start to finish! From the time I walked until the whole process was over I was greeted with nothing but great customer service. I came in unsure of what could be done with my situation... Which was new homeowner with a car that had too many miles, and too much to pay it off... But Josh Elam was patient, friendly and informative with everything in my case. I went in with a truck in mind but walked out with a car.... And honestly I love the car more.... I would definitely recommend this dealership and Josh Elam for your car buying experience! You will not be disappointed! More
by MarquitaG
Employees Worked With
Josh Elam
May 16, 2016
Ezel Williams and his assistant Kevin Paterson. Both EZ and Kevin were of invaluable service. Their patience, help and assistance are superior, bar none. I will always seek to do business with both/ Both EZ and Kevin were of invaluable service. Their patience, help and assistance are superior, bar none. I will always seek to do business with both/either of them in the future. More
by Ella93
Employees Worked With
Ezell Williamson, Kevin Patterson
May 15, 2016
Awesome experience I bought a very expensive car online from them and the experience from start to finish was awesome. It easily the best experience I have had buying a I bought a very expensive car online from them and the experience from start to finish was awesome. It easily the best experience I have had buying a car. I should know, I have bought 35 cars in the last 20 years. More
by Tc jaguar
Employees Worked With
Shane Welter
May 11, 2016
They kept their word I purchased this car online and across the country. I took a great risk in buying a car based solely on pictures, online details, and the conversatio I purchased this car online and across the country. I took a great risk in buying a car based solely on pictures, online details, and the conversations I had with sales & finance staff. They surpassed my expectations. We absolutely love this GS. Took a 200 mile trip on Sunday...smooth, quiet, easy. And love all the luxo treats my wife and I are discovering:~) It is nice to be back in a LEXUS and we thank Shane and Tony for all you did to make this happen, including recommending a great shipper and looking out for us in carefully explaining warranties. More
by Luvmyluxolexus
Employees Worked With
Tony Puricelli, Shane Welter
