Park Place Lexus Grapevine

Ezel Williams and his assistant Kevin Paterson. Both EZ and Kevin were of invaluable service. Their patience, help and assistance are superior, bar none. I will always seek to do business with both/ Both EZ and Kevin were of invaluable service. Their patience, help and assistance are superior, bar none. I will always seek to do business with both/either of them in the future. More

Awesome experience I bought a very expensive car online from them and the experience from start to finish was awesome. It easily the best experience I have had buying a I bought a very expensive car online from them and the experience from start to finish was awesome. It easily the best experience I have had buying a car. I should know, I have bought 35 cars in the last 20 years. More

They kept their word I purchased this car online and across the country. I took a great risk in buying a car based solely on pictures, online details, and the conversatio I purchased this car online and across the country. I took a great risk in buying a car based solely on pictures, online details, and the conversations I had with sales & finance staff. They surpassed my expectations. We absolutely love this GS. Took a 200 mile trip on Sunday...smooth, quiet, easy. And love all the luxo treats my wife and I are discovering:~) It is nice to be back in a LEXUS and we thank Shane and Tony for all you did to make this happen, including recommending a great shipper and looking out for us in carefully explaining warranties. More

Exceptional customer service Danny made my first experience at Lexus an amazing one! He went above and beyond for me to find a car I am totally in love with. The customer service Danny made my first experience at Lexus an amazing one! He went above and beyond for me to find a car I am totally in love with. The customer service was incredible! I definitely will be back to Lexus to buy cars in the future! More

Out of State Internet Purchase Purchasing our MB E350 was an experience that built confidence in the Internet buying process.Park Place was very understanding of the hesitation to p Purchasing our MB E350 was an experience that built confidence in the Internet buying process.Park Place was very understanding of the hesitation to purchase a vehicle sight unseen and accommodated an independent inspection of the vehicle without pause. They picked me up at the nearby airport and provided a loaner to drive while the car was being prepped. I felt the staff was honest and straight forward, there were no surprises with the car or the process. Our salesman Hasan, was prompt on all communication leading up to, and again post sale regarding final paperwork. I can only sight one area of improvement they could capture, that was the time it took to get the car prepped. I anticipated and planned for about 4 hrs to complete the sale and it took longer then that just to get the car prepped. Minor inconvenience, and Hasan was very apologetic. Very pleased overall, got the car and drove it 10 hrs home without issue. More

Great Experience!! I had a great experience in choosing and purchasing my vehicle. The employees are extremely helpful and the customer service was great! I had an aweso I had a great experience in choosing and purchasing my vehicle. The employees are extremely helpful and the customer service was great! I had an awesome Sales Representative that took time to get me a great deal for my new Lexus! I Will definitely recommend this dealership and their employees for their great customer service! More

Quality cars My father wanted a Lexus so we went to this location to check out what they have. Ferid was very helpful with the process of what to chose. My father My father wanted a Lexus so we went to this location to check out what they have. Ferid was very helpful with the process of what to chose. My father decided to purchase the Is 250 sedan Lexus. He is very happy with his car. Thank you Park Place! More

Lexus Girl I recently purchased a RC 200 T F-Sport from Park Place Lexus and my sales adviser was Nathan Henry. He was such a joy to work with. Very professiona I recently purchased a RC 200 T F-Sport from Park Place Lexus and my sales adviser was Nathan Henry. He was such a joy to work with. Very professional, yet personable, and made me feel comfortable throughout the entire process. This is my third Lexus, which is why I titled this review (Lexus Girl) because I trust the brand and the service and my sales advisor. More

Easy, painless and friendly purchase! I recently purchased a 2016 Lexus ES 350. My salesperson, Nathan Henry was friendly, professional and above all, patient with me! I left with the ex I recently purchased a 2016 Lexus ES 350. My salesperson, Nathan Henry was friendly, professional and above all, patient with me! I left with the exact car I wanted for the price I thought was very fair. I would recommend Park Place Lexus to anyone looking for a great deal on a Lexus. BTW, I love this dealership so much, this is my second new car purchase with them! More