Park Place Lexus Grapevine

Oustanding Experience in EVERY way. Salesperson Josh Elam handled everything...it was nice not to be shuffled around the building to different folks for the financing and paperwork. Josh Salesperson Josh Elam handled everything...it was nice not to be shuffled around the building to different folks for the financing and paperwork. Josh did all the running around for me. Nice people, very accommodating. Josh was incredibly kind and very helpful. He walked me through the process and checked on my understanding and comfort level with each step. I recommend this dealership and Josh Elam in particular should you have a desire to purchase a Lexus product. More

awesome! We had the most comfortable car buying experience ever. Decided to trade in my Lexus 470 (after 14 years) and get something a little bit newer and We had the most comfortable car buying experience ever. Decided to trade in my Lexus 470 (after 14 years) and get something a little bit newer and smaller. Josue give us excellent service and made the entire process smooth. We brought home a car I love. More

Truly treated better than I could have imagined! My heart-felt thanks goes to Josue Escoto, who finished helping me get what feels like a car made just for me. The night prior, given it was indeed My heart-felt thanks goes to Josue Escoto, who finished helping me get what feels like a car made just for me. The night prior, given it was indeed a used car, there were several requests to make some last minute modifications. Despite having been thru a day of further training Josue brought my 'new' Lexus to me with a nice bottle of champagne and spent upwards of two hours helping familiarize me with yet an unbelievable number of amenities and took the time to download Lexus app, sync with my phone, program my radio stations, showing me voice commands, and even going in my garage to reach up and program the garage door. All this prior to him taking my rental back to another place. It left me so amazed that I wanted to let everyone know. If needed, I hope you too will have the opportunity to be totally impressed by this very down-to-earth, warm and caring employee of Parc Place Lexus Grapevine! More

Steven Miller made this purchase a wonderful experience! We were so fortunate to have Steven assisting in the purchase of our new car. He was helpful, knowledgeable, and is a tremendous asset to this dealers We were so fortunate to have Steven assisting in the purchase of our new car. He was helpful, knowledgeable, and is a tremendous asset to this dealership! More

I got the big bow! Josue was so wonderful and patient with us!! He worked with us all day to make sure I had the perfect vehicle. And when I asked for the big red bow li Josue was so wonderful and patient with us!! He worked with us all day to make sure I had the perfect vehicle. And when I asked for the big red bow like the commercials- he did it without hesitation! Great customer service and hospitality from everyone at Park Place. More

Josue Escoto made my dream come true! My experience at Park Place Lexus in Grapevine was absolutely amazing!!! Josue made it possible for me to find the most perfect option for my situatio My experience at Park Place Lexus in Grapevine was absolutely amazing!!! Josue made it possible for me to find the most perfect option for my situation. He made my experience so easy and made me feel confident about making my purchase. It feels incredible to have my dream car! More

Michael Moore made me feel very comfortable I visited more than six dealers trying to buy a vehicle once I stopped at this dealer and I'm at the sales person out Michael Moore I know I was g I visited more than six dealers trying to buy a vehicle once I stopped at this dealer and I'm at the sales person out Michael Moore I know I was going to buy I have a quote from him he was very honest works very hard to give me the best deal More

Great salesman experience Even though I ended up not purchasing the Lexus RX350, my shopping experience at the Grapevine Park Place location was relaxing and even enjoyable. M Even though I ended up not purchasing the Lexus RX350, my shopping experience at the Grapevine Park Place location was relaxing and even enjoyable. My salesman, Jay Akingbolagun, was was knowledgeable and patient. He has a great sense of humor and was pleasant even after I dicided against this vehicle. Jay did the best he could to make this sale happen, unfortunately it was above my budget. More

great service Park Place is a great Dealership,they keep informed to you any issues with the car you drive,last visited they do great job,fast service,people very Park Place is a great Dealership,they keep informed to you any issues with the car you drive,last visited they do great job,fast service,people very nice and helpful.Lexus car is most reliability car,this my 4 Lexus i own never give me any problems. Thank you More

"Just looking" My wife and I stopped in on impulse, just to look. Jay was helpful right away without the typical car salesman hawking over you. Jay was very laid bac My wife and I stopped in on impulse, just to look. Jay was helpful right away without the typical car salesman hawking over you. Jay was very laid back and worked hard to make a deal once we decided that the IS250 F sport was the car for us, and even better managed to not pressure us into anything, even though we were there for about two hours after closing. Jay continuer to say hi (and actually remembers who I am) whenever were at the dealership for service or a wash. Continued great service and I'll use him again. More