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Park Place Lexus Grapevine
Grapevine, TX
2,370 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,370 reviews
February 06, 2015
Unethical Used Car Sales I attempted to purchase a used Lexus SUV from the dealership. I was in constant communication with the salesperson and reached a point in which I was I attempted to purchase a used Lexus SUV from the dealership. I was in constant communication with the salesperson and reached a point in which I was on the cusp of wiring funds. At the last minute I was informed that the car was sold out from under me. At best you could argue that the salesperson was not aware of a competing buyer. At worst I believe my transaction was slowed because I negotiated a lower price that this new buyer. Unethical. The dealer was unapologetic. Avoid. More
by Rivercity
Employees Worked With
Shane Welter
November 06, 2014
Over all experience I went into Park Place Lexus Dealership in Grapevine, I was greeted promptly, one of my friend had a very good experience here so he had recommended m I went into Park Place Lexus Dealership in Grapevine, I was greeted promptly, one of my friend had a very good experience here so he had recommended me to this place, he also gave me the sales rep's name, Mr. Hassan Qadri. Mr. Qadri was very helpful, he gave me the best price and we didn't had to haggle much... I made the deal in just couple of hrs. I am very satisfied with the service and price. More
by rmuhammedi
Employees Worked With
Hasan Qazi
October 27, 2014
Ezell Williamson Is the Best My Mercedes SL500 was totaled on October 24th and my insurance gave me my check on October 25th. I called Ezelle and asked him if he could find me a c My Mercedes SL500 was totaled on October 24th and my insurance gave me my check on October 25th. I called Ezelle and asked him if he could find me a car by Wednesday since my rental was due back on Wednesday. He meet my husband and I Tuesday morning on his off day and started the process. He works at Parkplace Lexus in Grapevine, but we live in Plano so he came out to Parkplace Plano Lexus which was close to our house. We looked there but did not find anything so he drove back to his Grapevine location to look. He informed me he could help me at any Park Place dealership so I went to Parkplace Mercedes in Dallas. I found exactly what I wanted so I called him and he immediately drove downtown to Parkplace Mercedes and got me approved and I took the car home that night. I was truly excited and had peace of mind. This was the easiest car transaction I have ever done. My rate was 2.9% and He gave me a great deal on a certified ML350 2011 Mercesdes with 35,000 miles. He is our car sales professional for life. We recommend him to all our friends. Teresa Gilbert N The know.com Texas More
by teresa.ntheknow
Employees Worked With
Ezell Williamson
October 20, 2014
7th Park Place vehicle I just purchased my 7th Park Place vehicle. I, like many, have numerous choices when purchasing a car but choose to return to park place everytime. I just purchased my 7th Park Place vehicle. I, like many, have numerous choices when purchasing a car but choose to return to park place everytime. Josh and Dorian are friendly, professional, and incredible to work with. Thank you for putting me back into an SUV!! ;) More
by selma3767
Employees Worked With
Josh Patel
October 17, 2014
Awesome saleman and dealer I just bought a used RX350 which is my 3rd Lexus through Joe Phu at Pask Place Lexus. I am very pleased with his professional experiences and recommen I just bought a used RX350 which is my 3rd Lexus through Joe Phu at Pask Place Lexus. I am very pleased with his professional experiences and recommendations. We agreed on the reasonable offered prices and bought the cars on the first days. The staffs are also nice and helpful. I'm very sure that my next car purchase will be at Park Place Lexus in Grapevine. More
by Tony Phan
Employees Worked With
Joe Phu
October 16, 2014
Awesome sells team !!! I was so pleased with the service of this dealership. I shopped online from 3 hours away. From the first questions I had about the vehicle till I drov I was so pleased with the service of this dealership. I shopped online from 3 hours away. From the first questions I had about the vehicle till I drove off the lot with the price I wanted. They went beyond any other dealership with wanting to earn my business. More
by gjfalcon64
Employees Worked With
Tom Miles, Shane Welter
October 09, 2014
Great deal at a fair price. I purchased a fully loaded preowned Impala. The salesperson was excellent in explaining the deal and working through all of the paperwork. It was no h I purchased a fully loaded preowned Impala. The salesperson was excellent in explaining the deal and working through all of the paperwork. It was no hassle and a soft sell. They wanted and got my business based on integrity and professionalism. I fully recommend this dealer and salesperson. More
by Bonzo Boogie
Employees Worked With
Shane Welter
October 08, 2014
Hassle free process My car purchase was an easy and smooth process. Enjoyed working with Casey on the purchase. Everyone at the dealership was friendly and willing to mak My car purchase was an easy and smooth process. Enjoyed working with Casey on the purchase. Everyone at the dealership was friendly and willing to make the process hassle-free. We test drove, looked over the lot to find the right color and within 2 hours drove away with a new car. More
by emcurtis
Employees Worked With
Casey Case
October 07, 2014
Excellent Very please with the whole car buying experience for the first time. Mike was very helpful throughout the whole thing. He make you feel Comfortable e Very please with the whole car buying experience for the first time. Mike was very helpful throughout the whole thing. He make you feel Comfortable enough to buy a car. He don't rushed you with the sale. Overall I was very please with Park place lexus dealer. Would definitely come back in the future. More
by haipham261
October 07, 2014
great salesmanship Actually saw this 2014 Lexus ES350 on line called about it & talked cost before I drove from Abilene to Grape Vine. It is my wife's car but it could n Actually saw this 2014 Lexus ES350 on line called about it & talked cost before I drove from Abilene to Grape Vine. It is my wife's car but it could not have worked out better; right year 2014, all the high end gadgets she could want along with the beautiful deep red she loves. Only 1400 miles so was sold as used. We love the car so thanks Mr. Lee! More
by doobie1
Employees Worked With
Josh Patel
