
Park Place Lexus Grapevine
Grapevine, TX
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Fantastic car buying experience! My wife and I just purchased our first Lexus here at Park Place Lexus Grapevine. The entire purchase experience was easy, quick and a pleasure to wor My wife and I just purchased our first Lexus here at Park Place Lexus Grapevine. The entire purchase experience was easy, quick and a pleasure to work through. Emily House guided us through the process and made everything easy to understand and gave us exactly what we wanted. We will definitely be returning to purchase another new Lexus for my wife and plan on continuing our relationship with Lexus, Park Place Lexus Grapevine and Emily for many years to come. More
Josh and Dalton are exceptional Josh and Dalton are awesome. Very easy transaction and they go far and beyond expectations. Would definitely return for my next car. Highly recommende Josh and Dalton are awesome. Very easy transaction and they go far and beyond expectations. Would definitely return for my next car. Highly recommended... they are remodeling the dealership now so can get a little hectic but the end result will bear fruit. More
Amazing Customer Service Rob Herring is awesome. I found a used car online, stopped in after work just look and he didn't pressure me at all. Answered all of my questions an Rob Herring is awesome. I found a used car online, stopped in after work just look and he didn't pressure me at all. Answered all of my questions and let me just look. When I say No Pressure, I mean No Pressure. Dealing with Rob was like dealing with a long family friend. He talked to me like a man and let me make up my own mind. Rob sent me over to Randi Squier to finish up the paperwork and she was outstanding. She was very knowledgeable and professional. If it bothered her that we were there so late, she didn't let it show. She was all smiles and double checked everything so I didn't have to come back later. Park Place Lexus Grapevine is hands down the BEST car buying experience I have ever had. With owned over 50 cars and trucks in my life, I've dealt with my fair share of dealers. Thank You Rob, Randi and Park Place for such a great experience. I will be shopping here again. More
Long Distance was worth it! Jae Lee was great to work with. We drove up from Houston to seal the deal that was made via email and phone. Jae had the car ready to test drive, an Jae Lee was great to work with. We drove up from Houston to seal the deal that was made via email and phone. Jae had the car ready to test drive, and all our information ready with finance. Everyone at the dealership was friendly and courteous throughout our experience. Loving my new auto!! More
Highly recommended Just purchased our third Lexus from Park Place Lexus Grapevine. Pat Goebel, our sales consultant, works very hard to find the exact car you are seeki Just purchased our third Lexus from Park Place Lexus Grapevine. Pat Goebel, our sales consultant, works very hard to find the exact car you are seeking, with the optional equipment you need. He makes sure that the sales process is a wonderful experience. The service department is exceptional. Scott Parish is our service consultant and he ensures that the auto servicing is done on time and at the price quoted. He keeps you up-to-date on the service process. Park Place Lexus Grapevine is highly recommended. More
Wonderful experience - Highly recommend I'm not sure I can find adequate words to communicate the wonderful experience I had at Park Place. I was treated like an intelligent human being and I'm not sure I can find adequate words to communicate the wonderful experience I had at Park Place. I was treated like an intelligent human being and there was absolutely no pressure involved. I felt that the staff bent over backwards to find the vehicle at the price I could afford. I was very comfortable with the salesman, Terry Hough. He is down to earth and makes you feel like family. He did everything possible to help me find the vehicle of my dreams. I LOVE my Lexus and enjoy driving it every day. I highly recommend Terry Hough and the entire staff of Park Place. My days of dreading a visit to a car dealership (because of the way I have been treated in the past) are over. Park Place is definitely worthy of all the awards they have received. I look forward to working with them in the future. More
Consistently great service! I have been dealing with Park Place since 2002 buying pre-owned, as well as new Lexus' from Park Place. I have come to count on their personnel as th I have been dealing with Park Place since 2002 buying pre-owned, as well as new Lexus' from Park Place. I have come to count on their personnel as the best of the best! They know the vehicles inside and out and have never failed to stand behind any concern or issue that arises, now matter how insignificant it may appear to be. They have earned my respect and recommendation to many other Park Place clients. I recently had the privilege of trading with Mark Griffiths, Internet Sales Manager, on my newest pre-owned vehicle. Additionally, upon learning of Mr. Butch Shank's promotion with the Service organization, I have been introduced to Mr. Corlie Hammil to take care of my service needs. Both of these gentlemen have demonstrated superior client services and I look forward to my continued relationship with Park Place Grapevine. More
I love my Lexus Hybrid! After my initial online research, I had originally thought I wanted the CT 200h. After driving it: not. But I had on the same outing driven an ES 35 After my initial online research, I had originally thought I wanted the CT 200h. After driving it: not. But I had on the same outing driven an ES 350, decided that was the right vehicle, nd was awatching the various online deals for about a month because I wasn't quite ready to buy. Then the first used ES 300h's popped on, and I was sold: the features I wanted in a hybrid with the feature I wanted in a luxury car. Park Place Grapevine had the first three I saw come on the market in the DFW area. Jae Lee responded to my internet inquiries, and then was responsive to everything along the purchase process. He (and Jeff in the Numbers Crunching dept) made it happen, and now I'm a Happy Hybrid Lexus Driver! More
Fantastic experience! I had been around various dealerships before coming into Park Place Grapevine. I must say it was a wonderful experience being there and a marked diffe I had been around various dealerships before coming into Park Place Grapevine. I must say it was a wonderful experience being there and a marked difference from others. My car purchase was handled by Hasan Qazi. He was forthcoming with all the information and made the purchase extremely easy for me. Though I was buying a pre-owned Lexus but with the care that was shown by Hasan, it almost felt that I was purchasing a new one. Excellent place and excellent people! More
Great service, EVERY time! This is the 3rd vehicle I've bought from Park Place Lexus.. every time i go into this dealership its a wonderful experience! I cant imagine going any This is the 3rd vehicle I've bought from Park Place Lexus.. every time i go into this dealership its a wonderful experience! I cant imagine going anywhere else! More