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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,348 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,348 reviews

September 04, 2014

Park Place makes buying a car a pleasant experience We turned in our leased 2013 RX350s. I decided to lease a 2014 GS350, and my wife leased a 2015 RX350. This time we both chose silver body color wit More

by pappajim39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Onubogu, Matt Woolsey, Jeff Lasseter
Sep 04, 2014 -

Park Place Lexus Grapevine responded

Thank you for being loyal Park Place Lexus Grapevine customers, and choosing the outstanding car buying experience that our dealerships provide. We appreciate the feedback, and we’re glad that both Walter and Matt made the leasing of your 2014 GS350 and your wife’s 2015 RX350 smooth and enjoyable.

September 04, 2014

Business Marketing Vehicle Mark Griffiths was a pleasure to work with on the purchase of our business marketing vehicle. He even went above and beyond and delivered to us in Wi More

by SPWF10303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Griffiths
Sep 05, 2014 -

Park Place Lexus Grapevine responded

Thank you for the great feedback. We’re pleased to hear that Mark went above and beyond to help you with the purchase and delivery of your new vehicle to Wichita Falls. We appreciate that you went out of your way to experience the commitment to customer service that Park Place Dealerships aims to provide for each of our customers. We look forward to working with you again in the future.

September 03, 2014

This is number four from Park Place Lexus, need I say more! I have been sold on Park Place Lexus Grapevine for a very long time. They are competitive in pricing. The service is excellent, I have had the same More

by Redmcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham Sotomaier (sp), Emily House
Sep 04, 2014 -

Park Place Lexus Grapevine responded

Thank you so much for being a loyal customer and giving us great feedback. We truly appreciate that you've chosen to continue to purchase your vehicles from Park Place Lexus Grapevine, and we are pleased to hear that you've had an enjoyable and smooth experience on each visit. Thank you for recommending us to others as well. We're happy to have you as a member of the Park Place family!

September 01, 2014

Purchasing a used car comfortably. After doing some online research, I drove to Park Place Lexus to look at used cars. The salesman that came up to help me was Ryan Frederick. I insta More

by BeckyF24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patel
Sep 02, 2014 -

Park Place Lexus Grapevine responded

Thank you for taking the time to leave us the great feedback. We strive to make every client experience exceptional, and we’re pleased to hear that both Ryan and Josh made the purchase of your new car easy and pleasant. Thank you for recommending us to others, and we look forward to seeing you again in the future.

August 29, 2014

Excellent Customer Relations The Park Place team was very professional from start to finish. They made car buying an easy and hassle- free experience. From the car showing to the More

by colonelburns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patel, Craig Williams, Rob Herring
Aug 29, 2014 -

Park Place Lexus Grapevine responded

Thank you for the kind response. We strive to go above and beyond to provide our clients with an outstanding car-buying experience, and we're pleased that the Park Place Lexus Grapevine team provided such an experience for you. We look forward to seeing you again in the future.

August 28, 2014

We Love Our New lexus - Mike Smith For President Mike Smith did an excellent job selling us out new Lexus. His professionalism and no pressure approach was a welcome experience! The finance team wa More

by lee.guillaume
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Aug 29, 2014 -

Park Place Lexus Grapevine responded

Thank you for the kind words. We're glad that Mike and the finance team made your Park Place Dealership experience an easy and pleasant one. We look forward to seeing you again in the future.

August 26, 2014

excellent customer servive awesome floowup he did great job ..flowed up on time ..awesome customer service ..very knowledgeable. we will recommend this place to every one of our friends. Great More

by namrata1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Chong
Aug 26, 2014 -

Park Place Lexus Grapevine responded

Thank you for the kind response. Brandon and the rest of the Park Place team appreciate you taking the time to give us feedback, and we're pleased that you had an excellent customer experience on your visit to Park Place Lexus Grapevine.

August 26, 2014

Great Experience Bought Lexus at Park Place/Grapevine last week. My son had bought Lexus at Dealership in July and had spoken highly of Park Place and Mr Mark Griffith More

by jonewert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Griffiths
Aug 27, 2014 -

Park Place Lexus Grapevine responded

Thank you for the kind words, and for driving 400 miles round trip to visit Park Place Lexus Grapevine. You went out of your way for an excellent dealership experience, and that's what we strive to consistently provide. We're pleased that Mark and Johnny made your purchase easy and comfortable, and thank you for taking the time to leave us positive feedback.

August 25, 2014

Trustworthy experience Because of previous bad experiences with car dealerships my recent thoughts have been to buy from an individual. But, my thinking was turned on its he More

by Kayrox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae lee, Jeff Lasseter
Aug 26, 2014 -

Park Place Lexus Grapevine responded

Park Place Dealerships are committed to creating an environment of trust for our clients, and we’re happy to hear that you had an outstanding experience on your visit to Park Place Lexus. We’ve been in business for 27 years, and clients like you mean so much to us. Thank you for taking the time to give us feedback.

August 21, 2014

A wonderful place to do business I loved Ming Yang the first time I sat down with him to discuss new car options. We told him what we wanted and that if he could make it happen, we wo More

by jjm1997
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 22, 2014 -

Park Place Lexus Grapevine responded

Ming and the rest of the Park Place team appreciate the kind words! We are pleased to hear that Ming made your Park Place experience easy and comfortable. We look forward to seeing you again in the future!

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