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Park Place Lexus Grapevine
Grapevine, TX
2,348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,348 reviews
August 20, 2014
Great Leasing Experience! Another great leasing experience from Park Place Lexus! This is our fourth Lexus ES lease in the past 12 years, and it was great as usual. Many than Another great leasing experience from Park Place Lexus! This is our fourth Lexus ES lease in the past 12 years, and it was great as usual. Many thanks to Pat Goebel ( for the fourth time!), John Ortler, Raymond Resch and Greg Milner for taking such great care of us. Keep up the great work! More
by tomandlaverne
Employees Worked With
Pat Goebel, Greg Milner, John Ortler, Raymond Resch
August 20, 2014
Best car buying experience What patience! Looked at several beautiful cars at great prices. At least one was sold before we could decide, but Mr. Heffernan did not give up. Orig What patience! Looked at several beautiful cars at great prices. At least one was sold before we could decide, but Mr. Heffernan did not give up. Originally looking for a new used RX350, he was able to get us into a new one for only slightly more. Great car, great deal. More
by tulua
Employees Worked With
Bobby Heffernan
August 20, 2014
An OMG Wonderful experience at Park Place Hung Trang, Thank you very much for making my car buying expereince a wonderful one. I have purposely waited a few weeks before writing about this gre Hung Trang, Thank you very much for making my car buying expereince a wonderful one. I have purposely waited a few weeks before writing about this great experience to be sure you would deliver on the words you gave me concerning customer care after the purchase. YOU DID! Park Place has my business and my word of mouth Marketing Skills. Since my purchase 4 weeks ago I have already referred a freiend who also purchased a Park Place Lexus. Your customer care is AWESOME! Your product is a Dream, I love my new car. Sincerely, Romel More
by Romelle
Employees Worked With
Josh Patel
August 16, 2014
Lexus purchase Josh Elam did a wonderful job of teaming us up with the Lexus SUV that meets our needs! Our daughter and son-in-law bought one at the same time, and J Josh Elam did a wonderful job of teaming us up with the Lexus SUV that meets our needs! Our daughter and son-in-law bought one at the same time, and Josh had no trouble with tending to every detail that needed attention. His knowledge on the vehicular options and features helped us make a well-informed decision. More
by cindylouwhoo
Employees Worked With
Josh Elam
August 15, 2014
Enjoyable car buying experience Park place has great customer service and very reasonable pricing. I would definitely recommend this dealership to anyone who is looking to buy a Lex Park place has great customer service and very reasonable pricing. I would definitely recommend this dealership to anyone who is looking to buy a Lexus. More
by ttnguyen1961
Employees Worked With
Molly Wee
August 15, 2014
lexus rx 350 Very fast service. Reasonable quote at right price. Excellent experience with no haggle. Just concise and well informed to leave you satisfied with a Very fast service. Reasonable quote at right price. Excellent experience with no haggle. Just concise and well informed to leave you satisfied with any questions. More
by nohjason
Employees Worked With
Brandon Chong
August 15, 2014
Great Customer Service I emailed Matt Woolsey about my interest in a particular vehicle and he put me in touch with Mark Griffiths. Mark was great to work with. He actually I emailed Matt Woolsey about my interest in a particular vehicle and he put me in touch with Mark Griffiths. Mark was great to work with. He actually handled two deals at the same time as my dad purchased a vehicle as well. Overall,very good experience and I would not hesitate in returning when I'm in the market for another vehicle. More
by jaynbay
Employees Worked With
Matt Woolsey, Mark Griffiths
August 12, 2014
Hassle-free car purchasing experience! Park Place Lexus Grapevine has one of the nicest atmospheres out of any car dealership I've seen. The beautiful building really makes you feel comfort Park Place Lexus Grapevine has one of the nicest atmospheres out of any car dealership I've seen. The beautiful building really makes you feel comfortable and relaxed the whole way through the process, and the sales associate I worked with, Shane Welter, did absolutely everything to maintain the positivity. Everyone was cordial, my trade-in value was very fair, and I came out with the car I wanted (2012 Cadillac SRX) in only a few short hours. Shane even priority mailed my plates to my address so I didn't have to make the two hour drive back to the dealership. Outstanding staff, good prices on pre-owned vehicles, and free soda fountain!! Thanks Park Place! More
by Andrew Zharnest
Employees Worked With
Shane Welter
August 07, 2014
A great sales rep, a great car and a great experience! I had found a car on the Park Place website that I wanted. I sent in a interest request and Mark Griffith, my sales associate responded quickly and o I had found a car on the Park Place website that I wanted. I sent in a interest request and Mark Griffith, my sales associate responded quickly and on a day the dealership was closed. The process was smooth and hassle free. I would shop for another car at Park Place again in the future. More
by patrick.jones.5496683
Employees Worked With
Mark Griffiths
August 07, 2014
Smooth car buying experience Similar to other reviews, I had a very smooth car buying experience. I had originally started out at anothermLexus dealer and it was not smooth nor we Similar to other reviews, I had a very smooth car buying experience. I had originally started out at anothermLexus dealer and it was not smooth nor were they that helpful or friendly. I found the car I wanted on the Park Place website and contacted them 1st thing in the morning and Mark Griffiths answered and was very helpful confirming that the car was available. I told him that I was on my way from Temple Tx and would be there in 2.5 hrs. When I got there, Mark was very helpful and friendly and Mark was involved in the whole buying experience. I got the car that I wanted and the whole buying experience was pleasurable and smooth as possible. I would definitely recommend Mark Griffiths, and Park Place! More
by Swin95
Employees Worked With
Mark Griffiths
