Park Place Lexus Grapevine

Another satisfactory transaction I just picked up my new ES350 from Park Place Lexus. I can not say enough good things about the dealership and my sales representative, Mike Smith. I just picked up my new ES350 from Park Place Lexus. I can not say enough good things about the dealership and my sales representative, Mike Smith. The customer service I receive is beyond compare and is the primary reason I continue to work with Mike. He goes the distance to make sure everything goes smoothly, which is important because I drive 150 miles to do business with him. Great cars, but customer service makes the difference. More

Excellent and knowledgeable customer service This is the second Lexus that we have purchased from Park Place Grapevine and from Pat Goebel. Pat's knowledge and expertise helps provide the best c This is the second Lexus that we have purchased from Park Place Grapevine and from Pat Goebel. Pat's knowledge and expertise helps provide the best car with the necessary accessories. I would highly recommend Park Place Lexus Grapevine and would definitely recommend working with Pat Goebel. More

Great dealer I have bought 3 cars from them. Each one was easy. No games no wasting time. Straight to the point and then in and out. I recommend them. I have bought 3 cars from them. Each one was easy. No games no wasting time. Straight to the point and then in and out. I recommend them. More

Joe Phu i want to write a review on Joe because I was truly impressed with his professionalism and attitude. He seemed genuinely concerned on our buying exper i want to write a review on Joe because I was truly impressed with his professionalism and attitude. He seemed genuinely concerned on our buying experience and willing to help us thru the decisison process. Because of Joe, I did buy the car i originally researched. He helped us get what we wanted in addition to a few extras. He understood the workings of the car and fully explained each - which was important due to the varied components this car had. I will continue to use Park Place for maintenance as well as potential future buys because of Joe. He will be our go to guy for anything we need at Park Place. The overall experience was excellent. More

Josh Elam and Park Place Grapevine Lexus Since the end of December we have purchased two new cars from Park Place Grapevine Lexus, a 2014 LX570 and a 2014 GX460. Our salesman was Josh Elam w Since the end of December we have purchased two new cars from Park Place Grapevine Lexus, a 2014 LX570 and a 2014 GX460. Our salesman was Josh Elam who was a pleasure to work with. He was witty, knowledgeable, and so polite even though we were Sooners from Oklahoma. From getting the right price to the delivery everything went very smooth. Buying a Lexus in Oklahoma is definitely not a fun experience but dealing with Josh and Park Place was a breeze. We will definitely recommend Josh and Park Place to everyone and our next Lexus will be purchased here. Laura Rutherford More

Buying a used BMW at park place Lexus Michael Frink was very helpful in guiding us in our purchase of a used BMW at park place Lexus ! Everyone there was first class in service, including Michael Frink was very helpful in guiding us in our purchase of a used BMW at park place Lexus ! Everyone there was first class in service, including the manager and the finance person. Everything was quick and wonderful. It is our second purchase there, and we love this dealership! Fantastic service and a beautiful place Rita Imam More

Joe Phu Outstanding Service Award (in my book) :) I am in the customer service industry, I know talent when i see it. If I take the time from my busy schedule to post a review is because it is worth i I am in the customer service industry, I know talent when i see it. If I take the time from my busy schedule to post a review is because it is worth it! I would like to commend Joe for an outstanding customer service he provides to me every single time I contact him. He has helped me purchase now 2 vehicle with your dealership. His attention to detail is fantastic! he is welcoming, sharp all the way around from knowledge with his inventory, he stays on top of financing process, communicates extremely well from beginning to end of the transaction. I have referred several friend and family to him and will continue to as my experience with him every single time has been fantastic!! I consider Joe now part of my family legacy to be known has OUR family car dealer person the One and only person to ever consider any time there is a new vehicle purchase. I trust Joe to always look out for my best interest. I just hope Joe will always stay with Lexus, he is valuable and huge asset to the dealership. :) Thank you Joe!! More

Pleasant experience from start to finish Mark was courteous and helpful. We would recommend Park Place to our friends. The vehicle was exactly as advertised and was detailed and full of fuel Mark was courteous and helpful. We would recommend Park Place to our friends. The vehicle was exactly as advertised and was detailed and full of fuel upon delivery. We can't think of any improvements, just keep up the great work. More

Buying Experience My recent experience at Park Place Lexus in Grapevine went very smoothly. Randi Squier was very professional in every aspect of the transaction. She My recent experience at Park Place Lexus in Grapevine went very smoothly. Randi Squier was very professional in every aspect of the transaction. She was able to answer all questions that I had and did follow up with me to see if I had any other questions that she could help me with. I made another trip to the dealership and Randi was so courteous in explaining to me some technical questions. She took me to the technical department to introduce me. Sabrina did a follow up with me. I would definitely recommend Park Place Lexus and Randi Squier. More

Great Experience This was my first visit to a Lexus dealer. I really enjoyed the experience. James was my sales consultant. He was very knowledgeable and energetic. I This was my first visit to a Lexus dealer. I really enjoyed the experience. James was my sales consultant. He was very knowledgeable and energetic. I really liked him. He still calls me sometimes to make sure that everything is ok with my new car. This dealer is great. Every person in this dealer welcomed customers with open arms. More