Park Place Lexus Grapevine

I went in to test drive the new 2014 IS 250 on February 22th, I meet Emily House. She was very helpful and went over the colors available and the packages available on the IS 250. She took me on a test 22th, I meet Emily House. She was very helpful and went over the colors available and the packages available on the IS 250. She took me on a test drive and I have to say it was a very nice smooth ride. She was very knowledgeable about the lease options and understood what I want I wanted, what payments I wanted etc. Thought out our visit she keep making sure I was happy with this vehicle and that this is the car you want. She wasn’t pushy look allot of other dealerships I’ve visited the past two months. She asked me allot of questions and I appreciate that allot, she showed me that she was focused on me and not just the sale. Emily has great, thoughtful insight, dedication to her customers and Lexus and a outstanding work ethic. I appreciate Emily’s dedication, commitment and support. She did a fantastic job, in saying that I purchased a 2014 IS 250. More

My experience was painless. Everything was negotiated through email and phone ahead of time. My time in the dealership was minimal. Joe even anticipated my concern with the color of the interior being through email and phone ahead of time. My time in the dealership was minimal. Joe even anticipated my concern with the color of the interior being a little warm and handled that well. That is why I just purchased my 3rd Lexus from Park Place and from Joe. Everyone asked me what I was going to get this time. I replied that I didn't want to change what I liked. More

Mike and all the employees at Park Place Grapevine were outstanding...Mike was very attentive to my needs and extremely helpful. ..This was the most pleasant car purchase I've experienced. I look forward t outstanding...Mike was very attentive to my needs and extremely helpful. ..This was the most pleasant car purchase I've experienced. I look forward to future car business with Mike and Park Place. More

Excellent place to purchase a vehicle from. The best experience I've ever had in buying a car. Johnny Malaspina made the process so seamless and worked hard to make sure I got the best price possible. G experience I've ever had in buying a car. Johnny Malaspina made the process so seamless and worked hard to make sure I got the best price possible. Great follow up and customer service. My husband said when he's ready to purchase his next vechicle, he will definitely be going to Park Place Lexus in Grapevine. More

Dear Lexus, This is the 3rd Lexus IS I have purchased Dear Lexus, This is the 3rd Lexus IS I have purchased from Park Place Grapevine and once again it was a great experience to purchase my new IS250 fro Dear Lexus, This is the 3rd Lexus IS I have purchased from Park Place Grapevine and once again it was a great experience to purchase my new IS250 from Josh Elam. Josh was very courteous, patient and provided great assistance through the entire process. I was able to test several vehicles to determine the best "fit" for me and am pleased with my selection. As well Park Place handled my trade-in without any hassle and I was able to get a reasonable price for my Cadillac CTS-V. I have shared my experience with friends & family recommending Park Place of Grapevine for any future consideration of a new or used purchase they may be interested. The dealership staff is very professional, knowledgeable and enjoyable to do business with for any of my needs. Once again Park Place, it was a great experience for me. Sincerely, Phil Forte More

I felt well taken care of as soon as I walked in the door. I felt like the dealership has respect for both its cars and its customers. The initial price on the car was a good one and I got a great value door. I felt like the dealership has respect for both its cars and its customers. The initial price on the car was a good one and I got a great value on my trade in. I did feel like I could've haggled a little more, but didn't feel it necessary. They were happy and I was happy with the price we agreed upon. Plus they had certified my used car and had run a ridiculous amount of checks on it and even put it through one of the expensive checkups that wasn't due for another 5k miles. Couple that with the unlimited free car wash & details and their willingness to fix the dings on my used car, and I left with a huge smile on my face. While we were there, the US had already played an Olympic game and someone mentioned it since my husband was wearing a Stars ballcap. He told them that we had recorded it and O'Neal made an announcement to the floor to not let the score slip as we were going to watch it in a little bit. Everyone who came in shook our hands and made us feel welcome and comfortable. I've purchased cars from a number of different dealerships and always left with a bad taste in my mouth - they were always an unpleasant necessity to purchase a car. This is the first time I've ever left happy and satisfied. I'll even bring my car into their service center, which is something I've always sworn I wouldn't do - take a car into a dealership for service! More

Car buying is not at the top of the list of most enjoyable moments in most people's lives but my experience at Park Place was actually a pleasant one! I felt like I was appreciated and respected dur enjoyable moments in most people's lives but my experience at Park Place was actually a pleasant one! I felt like I was appreciated and respected during the entire experience. I bought my first Lexus last week and I would recommend Park Place over all other dealerships when looking to buy a new or preowned car. More

I was very impressed with the hard work and dedication I received from Hung Tran, he was very friendly and wasn't ever pushing or trying to rush me to buy. He allowed me to look around and ask as many quest received from Hung Tran, he was very friendly and wasn't ever pushing or trying to rush me to buy. He allowed me to look around and ask as many questions I needed , I would recommend him to anyone that wants to buy a car and plan on sending him anyone I know in market for a vehicle. Hung went way beyond any salesman I have ever dealt with in the past. More

I showed up looking for a Toyota 4Runner, and found a Toyota Tacoma that i couldn't say no to. I got a fantastic deal that was reasonably negotiated for. The sales person Kelly was a great help as well, Toyota Tacoma that i couldn't say no to. I got a fantastic deal that was reasonably negotiated for. The sales person Kelly was a great help as well, he was very pleasant and personable. He exceeded my expectations as a salesman. The finance manager Bridgett fulfilled my expectations in every way, a bank i have done business with for 20 years couldn't match the rate she found me. I have a small issue with the vehicle that is being handled currently. I am very pleased with my experience here. More

This is the second car we purchased from Park Place Lexus Grapevine and we were once again very pleased with the car buying experience. Pat was very easy to work with and thorough in showing the features of Grapevine and we were once again very pleased with the car buying experience. Pat was very easy to work with and thorough in showing the features of our new SUV. I would recommend this dealership and Pat to anyone looking for another car. More