
Park Place Lexus Grapevine
Grapevine, TX
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Excellent customer service at every level, again. I am so impressed how this dealership gets so many employees to make me feel like I am number one. Keep it up Park Place! so impressed how this dealership gets so many employees to make me feel like I am number one. Keep it up Park Place! More
Your salesmen made the entire experience of buying a car easy and enjoyable. We liked the men's attitude and the way they explained things to us. We also liked the way the finance manager handled the closin easy and enjoyable. We liked the men's attitude and the way they explained things to us. We also liked the way the finance manager handled the closing. We were treated with respect through out the process, an experience often lacking at other dealerships. More
Excellent service & experience when purchasing our care. Emily was very nice and helpful. She recommended our car to us and we love it. We will recommend her and dealership to all our friends and fami care. Emily was very nice and helpful. She recommended our car to us and we love it. We will recommend her and dealership to all our friends and family. Thank you for everything. More
Michael Frink made the purchase experience easy and pleasureable. He listened to my requirements, explained the features and benefits and presented me with the exact RX 350 that I wanted including col pleasureable. He listened to my requirements, explained the features and benefits and presented me with the exact RX 350 that I wanted including color, mileage, and accessories. I would definetly tell my friends and family to shop at Park Place and ask for Michael! More
Tremendous experience. Johnny was friendly, engaging, knowledgable, and very respectful of my time. Everything was done to accommodate my schedule and convenience and the final purchase process with Jef knowledgable, and very respectful of my time. Everything was done to accommodate my schedule and convenience and the final purchase process with Jeff was fast, comfortable and thorough. Best car buying experience ever. More
My wife and I recently completed two transactions with Park Place Lexus Grapevine. We bought an LS460L and leased an LX570. We were extremely satisfied with Tom Miles who answered all our questions befor Park Place Lexus Grapevine. We bought an LS460L and leased an LX570. We were extremely satisfied with Tom Miles who answered all our questions before and after the sale to provide us the information to make our decision to buy, and John Ortler who completed the financing for us. The whole experience was easy and friendly. I would definitely recommend both and Park Place Lexus, More
I can honestly say that this was the easiest and most pleasurable car buying experience ever! From the moment I walked through the door, I felt like I was treated like royalty. Every person I encountered pleasurable car buying experience ever! From the moment I walked through the door, I felt like I was treated like royalty. Every person I encountered was friendly and helpful. Each one seemed genuinely concerned that I was happy with my purchase. Thank you, Bobby Hefferman, for your kindness as my Sales Consultant. Cheers! to GM Gary Venner!!! I will be back... More
We have bought Lexus brand vehicles since 1999 and we love them! Erkan is very organized, so nice, and knows absolutely everything about each and every switch in every Lexus. I'm not kidding! We purc love them! Erkan is very organized, so nice, and knows absolutely everything about each and every switch in every Lexus. I'm not kidding! We purchased an RX 450h: the price was reasonable, the trade-in value for our 2008 GX 470 was reasonable, and the process was quick and efficient. We seriously considered purchasing a Range Rover this time simply because we have only owned Lexus for so long. However, the quality of the dealership at Park Place is hard to walk away from, and, of course, we stayed. One of the best decisions ever. More
I have bought many vehicles at Park Place in Grapevine and have also recommended them to many of my friends and associates. They have always been great to work with. Ezell has been my salesperson for a nu and have also recommended them to many of my friends and associates. They have always been great to work with. Ezell has been my salesperson for a number of purchases and he has always "worked" hard to make the deals come together. On our last purchase we also worked with Bridgett and Matt and would highly recommend them to any buyer who needs support and input from their respective areas of responsibility. Overall, Park Place in Grapevine continues to offer outstanding customer service. I would suggest giving EZ (Ezell) a call if you are interested in buying a new Lexus. More