
Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,345 reviews
Couldn't have asked for a more painless car buying experience. Every expectation met! No haggling -Great value. In and out in less than two hours! experience. Every expectation met! No haggling -Great value. In and out in less than two hours! More
Have purchased two vehicles through Park Place and it's been a wonderful experience both times. Over the years, I've also had my cars serviced at Park Place, and their service department is second to it's been a wonderful experience both times. Over the years, I've also had my cars serviced at Park Place, and their service department is second to none. Can't say enough good about these guys. Would clearly do business there again or recommend them. Pat Goebel is a true professional and great guy. He worked hard to get me a great deal on my new car. More
I was thinking of trading my wife's IS 250 in and purchasing a new RX 350. A good friend of mine recommended Reuben McPherson and gave me his cell number. I called and told Reuben what I was interes purchasing a new RX 350. A good friend of mine recommended Reuben McPherson and gave me his cell number. I called and told Reuben what I was interested in doing. It was around 10:00 am when we first spoke. Shortly after lunch, he already had numbers back to me and deal approved. My wife and I showed up around 4:30, the new RX 350 had already been through make ready, full of gas and ready to go. We were in and out of finance and leaving in our new ride in no time. If you have never purchased a Lexus, I suggest you do!! Reuben could not have been more professional. The service at Park Place Lexus is like no other dealership I have visited. Thank you Reuben, our Next vehicle will definitely be purchased from you!!! More
Great people to work with. My second purchase from Park Place and will to continue to use this Dealership. Jae Lee is very nice to work with and helpful with finding my needs. Place and will to continue to use this Dealership. Jae Lee is very nice to work with and helpful with finding my needs. More
These guys are the best! T he level of service given These guys are the best! T he level of service given in all aspects is World Class. If you are going to buy a car, you can't go wrong here. Pat and These guys are the best! T he level of service given in all aspects is World Class. If you are going to buy a car, you can't go wrong here. Pat and Doran in sales and Travis in service are the best! We've purchased 5 cars from these folks and our experience has been flawless! More
What is impressive...Park Place in Grapevine worked with Park Place in Plano and got me the car that put me behind the wheel of a beautiful Lexis 350 RX ! Park Place in Plano and got me the car that put me behind the wheel of a beautiful Lexis 350 RX ! More
My wife and I have been coming to this dealership and working with Joe Phu for years. Always great service! Recently we needed to purchase something for our daughter. Joe and Juan made us a very sweet, w working with Joe Phu for years. Always great service! Recently we needed to purchase something for our daughter. Joe and Juan made us a very sweet, win-win deal on the trade-in of our GX for a new Murano for my wife, and a Mini Cooper for our daughter. Two for one! Can't beat that. Thanks so much guys. More
After my car was totaled in an accident, I was abruptly left without a car. I normally have time to research and think about what car I want that can fit within my budget, but this time I was completely c left without a car. I normally have time to research and think about what car I want that can fit within my budget, but this time I was completely caught off guard. All these friends of mine gave me various recommendations, and somehow my name and number ended up at numerous dealerships. I had many dealerships call me and talk to me. I was very confused during this time, and it was not until I spoke with Brandon Chong at Park Place Lexus in Grapevine, that I saw clarity. He listened to everything that was important to me, helped me find some options that I did not know existed, and truly explained scenarios that were truly in my best interest. They say that hind sight is 20/20 in the rear view mirror, and when I look back at my experience with Brandon, it was beyond the perfect car buying experience. I had a few ideas of how it would turn out before I got there, and the experience turned out so much better than I could have ever imagined. There is not a single thing that I would change. His customer service, attentiveness, knowledge, ability to give you the car and plan that is exactly what you want, and his prompt deliveries of everything he promises, all make him the ideal person that you would want your car buying experience from. The best part is also his after service. Most salesmen act differently after the deal is done, but Brandon's customer service and promptness does not waiver, regardless of how much time has passed since your purchase. Whether or not you have made a decision on what car you want, I'd give Brandon Chong the highest recommendation for anyone to experience. Go talk to him first before doing anything, and he'll walk you through the entire process, before you buy, during the purchase, and even afterwords. More
Everything at Park Place Lexus is first class. Working with Kevin and Mat made everything go smooth and effortless. I love my LX570. I will not go to another dealer in the future. with Kevin and Mat made everything go smooth and effortless. I love my LX570. I will not go to another dealer in the future. More
Working with Terry and Jeff is always a pleasure. It is actually enjoyable purchasing a new car. They make the experience easy, quick and efficient. I always leave feeling that I got the best deal possib actually enjoyable purchasing a new car. They make the experience easy, quick and efficient. I always leave feeling that I got the best deal possible without haggling. Park Place Lexus is simply the best car dealership I have ever dealt with, and that is why I keep going back! More