Park Place Lexus Grapevine

This was my 8th Lexus and the best buying experience I have ever had. Charles Owen was amazing, and helped with every step of the buying process. He truly cared about making sure I received the best hel have ever had. Charles Owen was amazing, and helped with every step of the buying process. He truly cared about making sure I received the best help with the other people I dealt with. His concern for his clients is above and beyond any I had ever experienced. His attention to detail and being sure I got the vehicle equipped like I wanted was perfect. He loaned me a car to drive while I was waiting for mine and that enabled me to become very familiar with everything. Daryl Livingston made sure I understood how to set up the various personal settings and they are both available any time I have questions or concerns. I cannot recommend Park Place Lexus Grapevine and Charles Owen high enough. My friends are amazed at the service they have provided even to sending Eric to my house to set up my rolling garage door opener. This is without a doubt the dealership for a Lexus purchase. More

This was by far the best experience I have had purchasing a car in the US as a Brit resident here for nearly 14 years. I have been used to the usual games played by dealerships in the past having purchased a car in the US as a Brit resident here for nearly 14 years. I have been used to the usual games played by dealerships in the past having purchased around 8 cars in the time I have been here for one family member of another. My experience at Park Place was made simple and straightforward, with an honest presentation of how much I was paying for the IS250 I was purchasing, how much I was going to receive for my trade in and the interest rate on the offered loan. Even though I had unfortunately mislaid my original title document, the dearlership dealt with the replacement for me. Joe Phu was polite and not pushy in his dealings, and I highly recommend doing business with him. The sales manager who spoke to me only briefly was a little more salesy, and I am glad I did not have to do business with him, but all in all, it was a great experience. More

I have purchased several vehicles from Mr. Phu. He is not only my salesman, but he has become a personal friend of mine. I know that he will take care of me with whatever I need. He can be counted on to find only my salesman, but he has become a personal friend of mine. I know that he will take care of me with whatever I need. He can be counted on to find you the perfect vehicle that suits you. I will definitely buy again from Joe!! I have been to other Lexus dealerships and have never experienced the level of service that I receive at Park Place. They are awesome. More

I have had an outstanding experience working with Ned Fardeecy with turning in my lease vehicle early and upgrading to a new ES350. The entire transaction was seamless and took only a few visits and a fe Fardeecy with turning in my lease vehicle early and upgrading to a new ES350. The entire transaction was seamless and took only a few visits and a few hours. This has truly been the best and most satisfying vehicle purchase I have made in the forty three years of driving. I recommend Park Place Lexus to all my friends and business associates. Thanks again for your outstanding customer care. Phil Henning More

Grapevine Lexus was great from start to finish. This literally was one of the fastest car deals ever. The surprising thing was they were able to honor and beat the Plano location was giving with my trad literally was one of the fastest car deals ever. The surprising thing was they were able to honor and beat the Plano location was giving with my trade sight unseen. I actually just went in to check out the new IS, and they made it happen. I truly did not have much flexability and had pretty high demands for what I wanted. They met every need, I was pretty shocked. This was a seamless process.....absolutely zero high pressure. Bridgett in finance was quick and painless and again no high pressure sale. Strong work to Ray and especially Josh. I was very reserved to working with somebody young and expected him to play the back and forth to the sales manager gig. He assured me this would not happen and sure enough it did not. Kudos Josh Elam!! Thank you Grapevine Lexus and look forward to working with ya'll in the future!!! Thanks, Frank Russini More

Josh was great! He made the car buying experience very easy and got me a great deal. I've recommended him to several people already. easy and got me a great deal. I've recommended him to several people already. More

EZ is the greatest. Very helpful in all respects. We have bought four cars from him. Very knowledgeable about Lexus cars. Pleasant and no hard sell. bought four cars from him. Very knowledgeable about Lexus cars. Pleasant and no hard sell. More

We were referred to this dealership by our daughter who purchased a Lexus a few years ago and was impressed with the sales dept. We found the same. Professional people that had the ability to relate to purchased a Lexus a few years ago and was impressed with the sales dept. We found the same. Professional people that had the ability to relate to the customer. People who understand what perception is. More

Our experience with Park Place Lexus and Craig Williams was simply outstanding. Craig went above and beyond to find a vehicle that met our needs. He is very professional and straight forward with his cli was simply outstanding. Craig went above and beyond to find a vehicle that met our needs. He is very professional and straight forward with his clients. This is our third Lexus from Park Place and their service in every department has always been exceptional. We will refer our family and friends to Craig Williams our exceptional salesman and Park Place Lexus Grapevine. More

Couldn't have asked for a more painless car buying experience. Every expectation met! No haggling -Great value. In and out in less than two hours! experience. Every expectation met! No haggling -Great value. In and out in less than two hours! More