Park Place Lexus Grapevine

People, location & inventory, it's all about the purchasing experience. Everyone of the dealership's employees were helpful & made the purchase a very positive experience. I am pleased with Pat Goeb purchasing experience. Everyone of the dealership's employees were helpful & made the purchase a very positive experience. I am pleased with Pat Goebel as my buyers representative and with Nasan Qazi for giving me updates on the availability of the car I purchased. Special thanks to Pete Bagrow for making me a repeat customer. Sincerely, John A. Denton More

My whole family enjoyed every part of our experience with our sales guy James McDonald. From start to finish he was on top of his game from being as knowledgeable about the product to our needs & desires reg our sales guy James McDonald. From start to finish he was on top of his game from being as knowledgeable about the product to our needs & desires regarding our purchase. When the time comes for a new purchase again he will be the first one we look for. We were not only impressed with James, we were also quite impressed with the Park Place Grapevine dealership as well. We felt as if everyone were family there! Overall awesome buying experience! More

Ed Stekanko was courteous, prompt, and thorough. Butch Shank also helped us retrieve a set of keys from our trade-in car we accidentally left physically in the car. Shank also helped us retrieve a set of keys from our trade-in car we accidentally left physically in the car. More

Mr. Frink was very accommodating in helping us find a car that would work for us. In the middle of the purchase experience I had to move to Houston to start medical school and he even drove it down from Dall that would work for us. In the middle of the purchase experience I had to move to Houston to start medical school and he even drove it down from Dallas for me. I can't recommend this dealer highly enough, they're excellent. More

Josh Elam is an excellent sales representative. He really took a lot of time with us explaining all the technology, navigation system etc. This has been the most pleasant, organized car purchase I have ever took a lot of time with us explaining all the technology, navigation system etc. This has been the most pleasant, organized car purchase I have ever experienced. More

Fast and friendly. Great customer service! We love the car we got. Great price and very nice inside and out. We live out of state , but so worth our time and drive! car we got. Great price and very nice inside and out. We live out of state , but so worth our time and drive! More

I use to own a Lexus & used this dealership .. Temporarily thought I wanted a change, switched to a couple of other luxury brands but I ultimately wasn't happy until I came back to Park place Lexu Temporarily thought I wanted a change, switched to a couple of other luxury brands but I ultimately wasn't happy until I came back to Park place Lexus. Hands down the best overall experience from the moment you step on the lot to the time you bring your car in for service. I am in sales and hate to be hassled at car dealerships by those just burning to make the next sale. Looking to purchase, this park place dealership in grapevine was non pressure, very friendly, accommodating and extremely knowledgable. Being in real estate, I value the level of service & convenience this dealership offers 24/7! Thanks for making my decision easy and without car remorse Park Place! More

From start to finish this was about the easiest car buying process I have ever been through. We went 'shopping' for a car and not necessarily 'buying' but we ended up doing both. Casey Case and the res buying process I have ever been through. We went 'shopping' for a car and not necessarily 'buying' but we ended up doing both. Casey Case and the rest of the staff made it very easy. I don't know when we'll need another car but I know where I'll go when we do...Park Place Lexus! More

After researching every Lexus dealership in Houston, I drove five hours from Houston to Dallas to get a better deal on a 2012 Lexus ES. Kelly Mitchell promised me the car was perfect and gave me a price drove five hours from Houston to Dallas to get a better deal on a 2012 Lexus ES. Kelly Mitchell promised me the car was perfect and gave me a price on the car; as well as a quote for my trade in. The car was exactly what he said it would be, and he stuck to his commitment on trade in and price of the new car. The car was ready to go, and I was in and out of there in 45 minutes. Although the drive to and from Houston was horrendous, I would do it all again for the professional service I received at Park Place Lexus. See you in a few years! More

Our first Lexus experience was a great one! Our sales professional Terry Hough did an excellent job walking us through all the 2013/2014 models we were interested in. Once we decided on the IS 250 F-Spo professional Terry Hough did an excellent job walking us through all the 2013/2014 models we were interested in. Once we decided on the IS 250 F-Sport, Terry searched the country to find us the exact colors and options we wanted. The entire purchase and delivery process was painless and fun! We left the dealership with 100% confidence that we made the right choice in joining the Lexus family! More