
Park Place Lexus Grapevine
Grapevine, TX
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We purchased our SECOND vehicle from Park Place Lexus in Grapevine. During the purchase, I worked directly with Hasan Qazi . Hasan is a joy to get to know. He immediately listened to my needs and showed me Grapevine. During the purchase, I worked directly with Hasan Qazi . Hasan is a joy to get to know. He immediately listened to my needs and showed me cars that met my specific criteria. There was no upselling/side selling or pressure to spend more than I wanted to. I thoroughly appreciated this aspect of the sales process. Hasan also respected that I was pushed for time that day and needed to get in and out of the dealership with a car as quick as possible. He made the entire sales process a breeze and did not miss a beat (despite my busy schedule). After being introduced to key contacts in Lexus, Hasan did an outstanding job in giving me the car overview (my crash course in training). He followed up with me after my purchase to see if I had any additional questions or needs from Lexus. I highly recommend Lexus as your car of choice and Hasan as your sales associate! More
Bobby made our car buying experience very pleasant and simple. He was very knowledgeable on all aspects of the vehicle and was able to answer all questions regarding the process its self. We will definite simple. He was very knowledgeable on all aspects of the vehicle and was able to answer all questions regarding the process its self. We will definitely recommend Bobby to all of our. friends. More
We had called Park Place Lexus regarding a Certified - Pre Owned RX350 and arrange an appointment to look at a few vehicles. At that point, our Sales Consultant Walter Onubogu spent time to determine wha Pre Owned RX350 and arrange an appointment to look at a few vehicles. At that point, our Sales Consultant Walter Onubogu spent time to determine what my wife was looking for in a pre-owned vehicle. Based on that criteria, we talked about 5 vehicles that he felt might meet her needs. We narrowed it down to 3 possibilities on the phone. As soon as we arrived at Park Place Lexus, we were greeted and welcomed. Our sales consultant, Walter Onubogu, spent time to make us feel welcome at Park Place Lexus, provided a tour of the facilities, introduced us to the Nick Burkett in Technology and Tammy Campbell in the Service Department. The General Manager, Gary Venner, took time out of his schedule to introduce himself and welcome us as well. Walter then took us out to show us the 3 vehicles previously selected. He spent a great deal of time explaining and demonstrating the features on the RX350. After selecting a vehicle, agreeing on a price, Walter introduced us to Jeff Lasseter, Finance Manager, completed the necessary paperwork and we were out the door in one visit with our vehicle. The 70 miles we drove to do business with Park Place Lexus was well worth it. They did not disappoint. Park Place made this vehicle pruchase a truly enjoyable experience. Our Sales Consultant Walter did an excellent job of ensuring our experience was truly outstanding. We would recommend Park Place Lexus and our Sales Consultant, Walter Onubogu, to anyone in the Dallas-Ft. Worth area. More
Walter was great. He was very thorough in showing the car and delivering the car. Really felt like i had a good understanding of how the car worked with all its gadgets. He followed up many times to make s and delivering the car. Really felt like i had a good understanding of how the car worked with all its gadgets. He followed up many times to make sure the buying process was going well. Enjoyed working with him on the purchase. More
From the very beginning, I cannot speak highly enough of the wonderful experience I recently had with these folks in my quest to purchase a used vehicle. I told them when I first came in, that I would rath the wonderful experience I recently had with these folks in my quest to purchase a used vehicle. I told them when I first came in, that I would rather have dental surgery than go through the process of buying a car. If there was such a thing as a 6 star rating for professionalism, friendliness, no pressure and integrity, these guys deserve it. It was as though I was discussing the idea of buying a car with a close friend. The manner in which this dealership conducts business has forever earned my business, and I will refer everyone I know to go to Park Place in Grapevine even if they are looking for a make of vehicle other than Lexus. What a breath of fresh air! I no longer feel that dental surgery is less painful, now that I have these guys to go to. More
Ned is great. Very knowledgeable, respectful and nice. He never put on the "hard sell" and made what has traditionally been a bad experience very pleasant. The Finance person was also great. Unfortunate He never put on the "hard sell" and made what has traditionally been a bad experience very pleasant. The Finance person was also great. Unfortunately I don't remember her name, but she was super nice and also didn't "over sell" me. I love my car and highly recommend Park Place Lexus. More
I went to mulitple dealerships and there is no doubt Lexus sold me on their professional conduct and quality service. Experienced salesman were helpful but not pressuring. Overall good experience and Lexus sold me on their professional conduct and quality service. Experienced salesman were helpful but not pressuring. Overall good experience and hope the follow up service and maintenance is just as good. More
This is our second time purchasing from Hasan and Park Place Lexus in the last three years. The first experience was so good that we only wanted to work with Hasan and this particular dealership. Everyt Place Lexus in the last three years. The first experience was so good that we only wanted to work with Hasan and this particular dealership. Everything is centered around customer service and customer satisfaction. We're spoiled by our experience and won't go to another dealership ever again. I recommond Hasan and Park Place to anyone looking for a "great" car buying experience. More