
Park Place Lexus Grapevine
Grapevine, TX
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It was an easy process from test driving to finalizing the deal. The sales consultant was very friendly and well informed. I would recommend Park Place Lexus to my friends. the deal. The sales consultant was very friendly and well informed. I would recommend Park Place Lexus to my friends. More
This is my sixth Lexus that I've leased from Park Place. Would highly recommend Becky and Park Place to everybody! Becky is extremely helpful and Park Place Grapevine is awesome. Everyone is very Place. Would highly recommend Becky and Park Place to everybody! Becky is extremely helpful and Park Place Grapevine is awesome. Everyone is very polite and they work hard to make sure everything is satisfactory. More
First off, I am coming off a less than desirable buying experience with a competitor. When I walked into your dealership the receptionist was very helpful and introduced me to Ming. Ming did an excellent experience with a competitor. When I walked into your dealership the receptionist was very helpful and introduced me to Ming. Ming did an excellent job listening, asking questions and helping me with my needs. He was courteous, punctual and went above and beyond delivering best in class service. I would refer both Ming and Park Place in a heart beat. Thank you for making the car buying experience a good feeling... More
The experience has always been great, this is our 5th Lexus from Park Place, 4 of them purchased with Casey Case. This is our 54th new car, I don’t like to take a day to buy, and Casey is always ready w Lexus from Park Place, 4 of them purchased with Casey Case. This is our 54th new car, I don’t like to take a day to buy, and Casey is always ready with the paperwork and car selected. The price is as good as I have seen with other Lexus dealers, Casey emails or calls when the time is right with promotions that complement the deal. My son and his wife have now bought 3 new Lexus cars from Park Place, they like us feel the sales and service is excellent. We had a Clear Bra installed by the Park Place for the first time. All my cars in the past 12 years have had Clear Bras installed, the work and price was as good as the best after market installers. Our family strongly recommend Park Place and so far trouble free Lexus cars. More
Exceptional service provided by Sales Consultant, Daryl Livingston. Quite a few months before I purchased a Pre-owned Certified RX 350, I spoke to Mr. Livingston explaining I was interested in a Certified Livingston. Quite a few months before I purchased a Pre-owned Certified RX 350, I spoke to Mr. Livingston explaining I was interested in a Certified RX with specific mechanical, convenience, and color features (features uncommon in Texas). A few months later, I was quite surprised to hear from Mr. Livingston that a RX meeting my criteria had arrived at the dealership. Kudos to Mr. Livingston for his initiative and follow-up. To make a long story short, I purchased the RX. Having searched for this uniquely equipped vehicle for a number of months, I was very aware of used car values and the value of my trade-in. We expeditiously handled the purchase negotiation and I was very satisfied with the final pricing. I was extremely satisfied with the level of customer service from all the Park Place employees I dealt with. I highly recommend both the Lexus vehicles and Park Place Lexus Grapevine. More
I brought my car in for service and decided to look around while waiting. Met Troy Griffin, and could not have ask for a more professional gentleman. No stress, and no pressure. He found the car I w around while waiting. Met Troy Griffin, and could not have ask for a more professional gentleman. No stress, and no pressure. He found the car I wanted and the deal was very smooth. I felt like my trade in allowance was fair, and the price of the car I bought was fair. Love doing business with Park Place. They know how to treat customers. More
Finally came to a point in life when it was time to combine luxury and efficiency. Have always dreamed of owning a Lexus and the 'h' series models was enough to push me over the edge. Chose Park Plac combine luxury and efficiency. Have always dreamed of owning a Lexus and the 'h' series models was enough to push me over the edge. Chose Park Place because of proximity to home and work. Reached out via on-line query and was responded to the same day by Ned Fardeecey. Ned was VERY polite and accommodating and I NEVER felt any pressure. Finally made a trip to the dealer lot a couple of weeks later and asked Ned to get back to me via e-mail with his best offer as I had no intention of haggling. Price came back better than expected which led me to consummate the deal a few days later. Ned was fantastic to work with ... again, no pressure. Next pleasant surprise came when I sat down with the 'finance guy.' I was in and out in probably 10 minutes. Again, no pressure. I've owned the ES300h for a month now and look forward to visiting the service area for my car wash. I have nothing but praise for Ned and the entire staff at Park Place Lexus. My buying experience was top notch and I am very pleased with the outcome. Thank you. More
Molly made sure all my needs were taken care of. She found the perfect car for my family and suggested options that I would never have thought of to protect us from future mishaps. Thanks for all your found the perfect car for my family and suggested options that I would never have thought of to protect us from future mishaps. Thanks for all your help and the kindness extended to us. It was and still is an outstanding experience. We love our car and know we will enjoy it for years to come. More
This is the 4th car I've bought from Park Place and the reason is Kelly Mitchell. He's responsive, no hassle and gets me a fair deal every time! the reason is Kelly Mitchell. He's responsive, no hassle and gets me a fair deal every time! More
Mark Griffiths and Bridget Ryan were incredibly helpful and I drove away very satisfied with my purchase and my experience with Park Place Lexus. I look forward to my next purchase. and I drove away very satisfied with my purchase and my experience with Park Place Lexus. I look forward to my next purchase. More