
Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,344 reviews
I have worked with Reuben for years. 4 cars worth. He is the best. Always goes to the extreme to do everything for the customer. the best. Always goes to the extreme to do everything for the customer. More
My first time with Park Place Lexus and I must admit, I was pleasantly surprised at their service. They have really stepped up. We ended up buying a used Lexus and would highly recommend others to this d was pleasantly surprised at their service. They have really stepped up. We ended up buying a used Lexus and would highly recommend others to this dealership. I would definitely buy more cars from this dealership in the future. Judy More
This is my third Lexus and my second time working with Mike Smith. The process could not have been smoother. Mike met all my expectations and delivered exactly what I was looking for. I continue to b Mike Smith. The process could not have been smoother. Mike met all my expectations and delivered exactly what I was looking for. I continue to be a very satisfied Lexus owner. More
The dealership provided excellent and professional service, with both knowledgeable and courteous sales and service personnel. Justin Cole sold my wife and I two Lexus's, and both were excellent cars service, with both knowledgeable and courteous sales and service personnel. Justin Cole sold my wife and I two Lexus's, and both were excellent cars at a very good price. Butch Shank and Brian Jones also provided great service when installing optional luggage rails (provided by the dealership at no extra cost), and answering questions concerning the many technical capabilities of the vehicles. The dealership facility is top-notch with great offices and waiting lounge. I strongly recommend Park Place Lexus Grapevine to anyone wishing to purchase a Lexus or other high quality used car. More
The vehicle was wonderful, but we all know the dealership and team make or break the experience. I was delighted with the team at Park Place and will absolutely buy from them again. The initial look at the v and team make or break the experience. I was delighted with the team at Park Place and will absolutely buy from them again. The initial look at the vehicle I was met with a pleasant, knowledgeable and not overbearing salesperson (Jae). The negotiation process (usually the part I hate) was simple, reasonable and honest. The paperwork was fast and organized. The team even had wonderful follow through after the sale. Great dealership with a staff that takes the negative out of the car buying experience. More
Terry Hough was our salesman. Terry was INCREDIBLE!!! My wife and I cannot tell you how wonderful Terry was to work with. Terry made the process very easy and seamless. He made us feel extremely valued a My wife and I cannot tell you how wonderful Terry was to work with. Terry made the process very easy and seamless. He made us feel extremely valued and special. Terry has been in the business for many years and it shows. He cared about every detail, and that meant so much to us. Terry took his time explaining and showing us everything in the car, never rushing through it. We will never go to another dealership but Park Place in Grapevine, and Terry will always be our salesman. I don't believe you can find a better salesman or dearlership in Dallas. The finance department was amazing as well. Thank you very much for a fantastic experience! More
this is my 2nd lexus, work with Mike Smith both times and loved doing business with him and the dealership, Mike Smith is very professional no pressure sales consultant, who made leasing the Lexus ES350 any loved doing business with him and the dealership, Mike Smith is very professional no pressure sales consultant, who made leasing the Lexus ES350 any easy experience. enjoy doing business with Mike. Irma Player More
We went there just for the test drive, but Vincent gave us such a nice deal, we could not stop buying the car right then and there. Any one looking to spend over 35K on a car, should definitely visit for us such a nice deal, we could not stop buying the car right then and there. Any one looking to spend over 35K on a car, should definitely visit for test drive. We are proud owner of RK 350 now. More
This is the 3rd Lexus I have bought from Park Place Lexus and they consistently provide excellent value and service. From the friendly reception desk to our sales person, John Schott we were extremely pleas and they consistently provide excellent value and service. From the friendly reception desk to our sales person, John Schott we were extremely pleased with their professionalism and knowledge. I do believe this is the best car dealership in Texas! More
We have not ever had a more pleasant car purchasing experience. Michael Frink was very thorough in his sales presentation, demonstration, and delivery of the vehicle. At no time did we feel pressured experience. Michael Frink was very thorough in his sales presentation, demonstration, and delivery of the vehicle. At no time did we feel pressured to buy, a real turn-off to us. Michael respected the fact that we needed time to consider our potential purchase. We were given a tour of the dealership, received assistance getting our cell phones set up for use in the car, and were treated with respect through the entire process. Tom & Marcia Martin More