Park Place Lexus Grapevine

We've purchased 3 Lexus vehicles over the years from Park Place Lexus Grapevine and really enjoy dealing with them as opposed to other dealerships we've purchased from within the DFW metroplex. The over Park Place Lexus Grapevine and really enjoy dealing with them as opposed to other dealerships we've purchased from within the DFW metroplex. The overall quality of customer service that we've experienced from the staff whether it's from sales, financing or vehicle service has always been outstanding. Everyone treats you with kindness and respect and genuinely cares about you as a client. That is why we chose to remain loyal customers and purchased our last 2 Lexus vehicles from Park Place Grapevine. Johnny, thank you for working with both myself and my wife Janell as in the beginning we weren't sure if we were going to buy certified or brand new. You have been patient and understanding, a pleasure to work with and made the overall process just as smooth for us as when we purchased our first vehicle 5 yrs ago. More

Great place to by a lexus, new or used. The staff was friendly and professional and provided the right information. They made you feel relax and not pressured to make any decisions. friendly and professional and provided the right information. They made you feel relax and not pressured to make any decisions. More

Troy is an exceptional person and a man of great character. We have purchased four cars from him over the years; he listens very carefully to our needs and fills them exactly. He is a pleasure to wo character. We have purchased four cars from him over the years; he listens very carefully to our needs and fills them exactly. He is a pleasure to work with. More

Becky worked hard to find us the vehicle we wanted, when it turned out it was not in their inventory. They were able to locate and deliver the vehicle in a very short time. They truly cared about meeting ou it turned out it was not in their inventory. They were able to locate and deliver the vehicle in a very short time. They truly cared about meeting our needs. More

Brandon will work with you. Personalized service. Gave me best rate even though my credit is not top notch. No games with financing person, just quick and easy. No lenghthy offers that you don't need. best rate even though my credit is not top notch. No games with financing person, just quick and easy. No lenghthy offers that you don't need. More

My experience with your dealership and your sales staff will not be forgetting. I was a little skeptical at first because coming from a small community like Killeen, I was amaze in Shawn friendliness and will not be forgetting. I was a little skeptical at first because coming from a small community like Killeen, I was amaze in Shawn friendliness and expertise which made my purchase very easy. If I have the opportunity to recommend Park Place Lexus to someone I'd be very glad to do so. More

Troy is a real trooper! This is our third vehicle we have purchased from Troy. We always feel like he is trying to do the best for us - not just "selling a car!" It took us several visits, but we are have purchased from Troy. We always feel like he is trying to do the best for us - not just "selling a car!" It took us several visits, but we are happy with the choice we made and happy with Park Place Lexus in Grapevine. More

We had an outstanding experience at Park Place Lexus - Grapevine. The staff was exceptional - from the receptionist, to the salesperson (Ned), to financing, to the technology support group. This was the Grapevine. The staff was exceptional - from the receptionist, to the salesperson (Ned), to financing, to the technology support group. This was the first car buying experience that we had that we not a "high pressure" sale. Ned spent a couple of hours with us. He took time to explain every feature of the RX350. We were initally looking at a 2011 pre-owned RX-350, but ended up leasing a 2013. The Park Place facilities are excetional. You feel like you are in a hotel lobby - very warm, comfortable and inviting. More

We had a very enjoyable experience in dealing with Ezell and Park Place during our recent purchase. Ezell was friendly, knowledgeable, extremely helpful and very flexible in our dealings. There was no press and Park Place during our recent purchase. Ezell was friendly, knowledgeable, extremely helpful and very flexible in our dealings. There was no pressure and he, as well as the whole dealership, was very professional in all areas. I would recommend Ezell and Park Place to anyone interested in purchasing a Lexus from a quality dealership and a very qualified sales professional. More

This was our third purchase working with Ned and Juan. It is always such a pleasurable experience that we won't even consider going anywhere else! It is always such a pleasurable experience that we won't even consider going anywhere else! More