Park Place Lexus Grapevine

Before going to Grapevine, it was nice to be able to go on line and view what the dealership had available. Hasan was our salesman and was very courteous and professional, and conscientious about finding t on line and view what the dealership had available. Hasan was our salesman and was very courteous and professional, and conscientious about finding the car, color, etc. I was interested in and not "pushing" something else. There was no sales pressure and I felt he respected my wishes. Everyone at the agency was friendly and courteous and it was a good car-shopping experience. I have since recommended your agency and Hasan to a friend. Follow-up after my purchase has been very good and I am impressed with how you care for your customers. More

Park Place truly understands the importance of customer service at a time when it's hard to find many companies that honor service and their clients. They are professional, easy to work with and offer a g service at a time when it's hard to find many companies that honor service and their clients. They are professional, easy to work with and offer a great quality product and of course, outstanding service. More

When I walked in the door of this dealership, I was greeted with a friendly smile and a helpful attitude. Everyone I encountered was very sincere. They listened to me and answered all my questions. greeted with a friendly smile and a helpful attitude. Everyone I encountered was very sincere. They listened to me and answered all my questions. They did not pressure me into anything, but let me take my time and look at as many vehicles as I liked. I felt very comfortable with the personnel at Park Place Lexus Grapevine and am looking forward to a good relationship with them. More

I have worked with Reuben for years. 4 cars worth. He is the best. Always goes to the extreme to do everything for the customer. the best. Always goes to the extreme to do everything for the customer. More

My first time with Park Place Lexus and I must admit, I was pleasantly surprised at their service. They have really stepped up. We ended up buying a used Lexus and would highly recommend others to this d was pleasantly surprised at their service. They have really stepped up. We ended up buying a used Lexus and would highly recommend others to this dealership. I would definitely buy more cars from this dealership in the future. Judy More

This is my third Lexus and my second time working with Mike Smith. The process could not have been smoother. Mike met all my expectations and delivered exactly what I was looking for. I continue to b Mike Smith. The process could not have been smoother. Mike met all my expectations and delivered exactly what I was looking for. I continue to be a very satisfied Lexus owner. More

The dealership provided excellent and professional service, with both knowledgeable and courteous sales and service personnel. Justin Cole sold my wife and I two Lexus's, and both were excellent cars service, with both knowledgeable and courteous sales and service personnel. Justin Cole sold my wife and I two Lexus's, and both were excellent cars at a very good price. Butch Shank and Brian Jones also provided great service when installing optional luggage rails (provided by the dealership at no extra cost), and answering questions concerning the many technical capabilities of the vehicles. The dealership facility is top-notch with great offices and waiting lounge. I strongly recommend Park Place Lexus Grapevine to anyone wishing to purchase a Lexus or other high quality used car. More

The vehicle was wonderful, but we all know the dealership and team make or break the experience. I was delighted with the team at Park Place and will absolutely buy from them again. The initial look at the v and team make or break the experience. I was delighted with the team at Park Place and will absolutely buy from them again. The initial look at the vehicle I was met with a pleasant, knowledgeable and not overbearing salesperson (Jae). The negotiation process (usually the part I hate) was simple, reasonable and honest. The paperwork was fast and organized. The team even had wonderful follow through after the sale. Great dealership with a staff that takes the negative out of the car buying experience. More

Terry Hough was our salesman. Terry was INCREDIBLE!!! My wife and I cannot tell you how wonderful Terry was to work with. Terry made the process very easy and seamless. He made us feel extremely valued a My wife and I cannot tell you how wonderful Terry was to work with. Terry made the process very easy and seamless. He made us feel extremely valued and special. Terry has been in the business for many years and it shows. He cared about every detail, and that meant so much to us. Terry took his time explaining and showing us everything in the car, never rushing through it. We will never go to another dealership but Park Place in Grapevine, and Terry will always be our salesman. I don't believe you can find a better salesman or dearlership in Dallas. The finance department was amazing as well. Thank you very much for a fantastic experience! More

this is my 2nd lexus, work with Mike Smith both times and loved doing business with him and the dealership, Mike Smith is very professional no pressure sales consultant, who made leasing the Lexus ES350 any loved doing business with him and the dealership, Mike Smith is very professional no pressure sales consultant, who made leasing the Lexus ES350 any easy experience. enjoy doing business with Mike. Irma Player More