Park Place Lexus Grapevine

I was looking to trade-in my Corolla and get some entry level car in premium brand or affordable convertible. I have already driven BMW and Mini and wasn't interested in that. I had narrowed down to Lexus level car in premium brand or affordable convertible. I have already driven BMW and Mini and wasn't interested in that. I had narrowed down to Lexus CT200h and IS250. My other option was Mazda Mx 5 but wasn't thrilled about buying Mazda but the convertible won some points. Based on dealership ratings I didn't want to step in to Mazda before I tried Lexus cars. I selected Park place grapevine based on reviews on Google and Dealerrater and the fact that it was very close to my house. I liked IS250 but wasn't comfortable with the seats. CT200h seats were extremely comfortable and although not as peppy as 250, it was definitely a good car for daily commute. Shawn Merecki took us on a test drive for CT200h. He was extremely professional and courteous throughout the drive. I selected the 2012 CT200h based on incentives. He gave me some rough numbers to think about. Initially, I didn't like the numbers and emailed him my feedback. He immediately worked with the manager to get to the numbers I like and made sure my whole experience was hassle free. On the day I picked up my car he let us test drive one more time just to make sure I had the right car and all the paper work was ready. I was out of the dealership in under an hour. Even after our finalizing our sales, Shawn made sure our experience was great and followed up with phone calls. Any time I had a concern, I talked directly to Shawn and he responded to all my emails and voicemails. Usually once the deal is over, sales people tend to move on but Shawn did an exceptional job and continues to do so. He even called us to let us know the plates for our car are ready. I highly recommend Shawn at Park Place Grapevine if you are looking for a courteous, no-pressure buying experience. This being my first hybrid I talked to some service people to make sure the engine noises were normal. Even the service experience at Park place was great. More

A truly hassle free experience! Nick Beljin is an outstanding salesperson and very Profecional. The service is amazing! The service department, sales managers, sales personnel, facilities and accommo outstanding salesperson and very Profecional. The service is amazing! The service department, sales managers, sales personnel, facilities and accommodations all deserve a 5 star rating!! More

I had a wonderful experience at Park Place Lexus. From start to finish I received great service from knowledgeable people, and I absolutely LOVE my new Lexus. start to finish I received great service from knowledgeable people, and I absolutely LOVE my new Lexus. More

Ned and Molly have assisted my wife and I through four Lexus purchases within the last two years and have given us nothing but outstanding service during this time. They have answered our questions to the Lexus purchases within the last two years and have given us nothing but outstanding service during this time. They have answered our questions to the fullest extent and have re-checked us over the phone and internet whenever possible. Dorian assisted in one of our purchases and was a great help in answering any other questions that we had. Jeff, Tony and Bridgett had taken us through the financial part of the transaction with no cross-sell at all. The service dept.has been excellent on all of our visits and handled everything in a timely manner. All in all, its a pleasure to do business with this dealership. More

This is our 3rd vehicle from this dealer and you just can't beat the service. I have bought other than Lexus and had to use the dealer for that make and will not do that again. This place has made car bu can't beat the service. I have bought other than Lexus and had to use the dealer for that make and will not do that again. This place has made car buying and ownership a joy. More

This was the third car we have bought from this dealership and it has always been a very comfortable experience. No high pressure sales, very accomodating and friendly throughout the whole process dealership and it has always been a very comfortable experience. No high pressure sales, very accomodating and friendly throughout the whole process. This was our first time to work with our salesman Nick Beljin and he was awesome. We would gladly recommend Nick and the dealership to anyone! More

I just rolled out of an existing lease of a GX 460 and was planning on closing out the lease and buying the vehicle. The existing had about 60K miles on it but was in really good shape. Park Place put a was planning on closing out the lease and buying the vehicle. The existing had about 60K miles on it but was in really good shape. Park Place put a new lease deal on the table for a 2013 GX that was very good. I took them up on it. The transaction was completely transparent and they did everything they said they'd do and more. Terry Hough was a delight and a real pro to deal with. Even though the original deal was to lease a vehicle out of their existing stock, when they couldn't find one that quite matched my specs, they searched, found one in Houston and had it transported for no added cost. I have been a Park Place customer for over 5 years and they are a great dealership. Service department is as good as sales. More

brandon chong was informative and polite throughout the whole process. it was a pleasure dealing with him. the dealership was nice and clean, and the closing process was quick and relaxing. whole process. it was a pleasure dealing with him. the dealership was nice and clean, and the closing process was quick and relaxing. More

The overall experience was smooth and uncomplicated. Nick was wonderful to work with and his follow up is excellent. Everyone I encounter at the dealership are professional , helpful, and friendly. I Nick was wonderful to work with and his follow up is excellent. Everyone I encounter at the dealership are professional , helpful, and friendly. I will continue to recommend Nick and dealership to family and friends. Thank you for making a car purchase pleasant and easy. More

Ezell Williamson represents Park Place Lexus Grapevine very well. He is always professional and at the same time very friendly and pleasant to work with. I would like to thank him for being pro-active t very well. He is always professional and at the same time very friendly and pleasant to work with. I would like to thank him for being pro-active to get his customers the best deal possible. I will definitely ask for him again. More