
Park Place Lexus Grapevine
Grapevine, TX
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W purchased from Walter our first Lexus and had a great experience. When we were ready to trade in our vehicle, we went back to Walter. We appreciate his honesty and willingness to listen to what our wants experience. When we were ready to trade in our vehicle, we went back to Walter. We appreciate his honesty and willingness to listen to what our wants and needs were. More
I initially went to Park Place Lexus to service my then Lexus..but after looking at the vehicles on the lot, I decided to trade in and buy another SUV. I met Nick and he was a delight to work with. The e Lexus..but after looking at the vehicles on the lot, I decided to trade in and buy another SUV. I met Nick and he was a delight to work with. The entire transaction was smooth and pleasant. The customer service is exceptional. I expect to make this my dealership for a very long time. Thank you Nick for such great service. It makes a huge difference. More
We traded in a Park Place Mercedes Benz SL500 for a new Park Place Lexus ES350. Rueben substituted for our sales rep at the last moment and agreed to honor the stated trade-in price, (without even seeing t Park Place Lexus ES350. Rueben substituted for our sales rep at the last moment and agreed to honor the stated trade-in price, (without even seeing the vehicle), which was a thousand dollars more than any other dealer in the Dallas Fort Worth area had offered. Reuben provided an excellent test drive allowing us to put the new car through all types of traffic and challenging emergency maneuvers. We felt very comfortable making a deal that night after closing hours without shopping any further and secure in the knowledge that Park Place would always stand by their reputation for customer satisfaction to make things right - no matter the problem. We look forward to many more years of business with Park Place Grapevine - whether its a used Mercedes or a brand new Lexus. More
I had to buy a car unexpectedly after having a car accident that totaled my vehicle. I met Nick Beljin on my first visit to Park Place Lexus and told him what I was looking for under the less than ide accident that totaled my vehicle. I met Nick Beljin on my first visit to Park Place Lexus and told him what I was looking for under the less than ideal circumstances. He searched over several weeks, calling me to update me on anything he found that he thought would fit what I needed. He was extremely professional and never gave up trying to find the right vehicle! On the day I finally purchased with Nick in a trainig class, Johnny Malaspina stepped in to help complete the purchase and spoke with Nick by phone. Johnny was also professional, knowledgeable and friendly, and finance manager Kevin Navid went above and beyond in getting the best financing. I left the dealership happier than I had been in a long time! I visited many dealerships across the metroplex and NONE of them compared to the service and experience at Park Place Lexus. I will HIGHLYrecommend Nick and Johnny to anyone I know. I can't say enough about the positive impression established with this dealership! More
Kevin made the car purchasing experience simply stellar! Park Place was able to draw me away from a dealership and a car brand I've been driving for over 20 years. From the moment members of my family start Park Place was able to draw me away from a dealership and a car brand I've been driving for over 20 years. From the moment members of my family started driving cars from Park Place Lexus I knew that would be my next car purchase. The experience was friendly and Kevin is the kind of person you think you'd known all your life. He's helpful and engageing, reminding me that his time is my time. The experience could not have been better! More
I purchased a used BMW z4 that is in immaculate condition. Kelly offered to pick us up at the airport if we planned to fly in but we planned to drive from Minnesota instead. Kelly called us the m condition. Kelly offered to pick us up at the airport if we planned to fly in but we planned to drive from Minnesota instead. Kelly called us the morning that we planned to arrive and offered to help us if we got lost because of road construction near the dealership. We got lost and called Kelly and he directed us to a gas station where he met us and then led us to the dealership. We thought that the purchase price was very reasonable. We were very impressed with the size, the layout, and the quality of the delearship. More
Owning a Lexus was more of a dream, and John Schock and Park Place Lexus of Grapevine made it happen. I highly recommend John and the dealership. We look forward to being part of the Lexus Family for years Park Place Lexus of Grapevine made it happen. I highly recommend John and the dealership. We look forward to being part of the Lexus Family for years to come. More
My wife and I have purchased 13 Lexus's since 1992. Our first was from Park Place in Plano and was so happy when the Grapevine dealership opened being much closer to home. We love Lexus and our recomm Our first was from Park Place in Plano and was so happy when the Grapevine dealership opened being much closer to home. We love Lexus and our recommendation of this car has resulted in many of our friends purchasing Lexus from Park Place. Our working relationship with Chris Bruner and now Gary Venner have resulted in us being a loyal customer of Park Place. John Schock is a great guy. We love the friendliness he provides every time we are in the store. He made us a wonderful deal on our last purchase and will continue to purchase our cars from him in the future. He took all the time we needed to made certain our selection of our new GS was exactly what we wanted before purchasing it. There was no pressure involved. We appreciate his patience with us in our selection. Our previous purchase was made with Kevin Navid just before he was moved up into the finance department. He has remained a good friend and helped us in our purchase through John and Gary of our new GS. It's nice to know we have a few people we can call upon to help us in our next purchase. We have had experience with a lot of car dealerships and there is no one as good as Park Place. More
Mark Griffiths wasn't pushy and more than happy to help while I was just browsing. He understood what I wanted and along with the sales manager gave me the price I needed on a pre-owned Mercedes SL. S help while I was just browsing. He understood what I wanted and along with the sales manager gave me the price I needed on a pre-owned Mercedes SL. So, I bought and am more than happy with my decision. I also got a higher than black book price for my BMW Z4 trade-in. I'd shop there again or at any Park Place dealership. More
The service and contacts that I have had with Park Place Lexus, Grapevine, Tx. has been superb. I have yet to meet an unfriendly person at your dealership, from the front desk to service and sales. Everyo Lexus, Grapevine, Tx. has been superb. I have yet to meet an unfriendly person at your dealership, from the front desk to service and sales. Everyone you pass has a smile and hello for you. I have bought my last two Lexus cars from John Shock. I find him to be knowledgable, proficient, personable and respectful. I will definitely request his services when I purchase my next Lexus. I also appreciate the friendly assistance from Ed Stefanko. Your services far surpass any dealership that I have had any experience with. More