
Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,344 reviews
Nick was fantastic - showing us multiple options and helping us to find a great deal on our ES350. We walked out feeling like we'd just made one of the smartest purchases. It was about as painless as a helping us to find a great deal on our ES350. We walked out feeling like we'd just made one of the smartest purchases. It was about as painless as a major purchase can be! More
Casey did a great job of presenting the available cars, describing the features, and concluding the sale. Jeff handled the financing aspects efficiently and quickly, including a followup action. I have n describing the features, and concluding the sale. Jeff handled the financing aspects efficiently and quickly, including a followup action. I have nothing but praise for Park Place Lexus--by far the best dealership I have experienced. I also have service experience for another Lexus vehicle and that service is excellent; Dalton Elam is my service representative. More
Park Place Lexus was so customer service oriented and I appreciated that so much; especially in a time when it seems that the concept of customer service has fallen by the wayside. Both Molly and Raymond appreciated that so much; especially in a time when it seems that the concept of customer service has fallen by the wayside. Both Molly and Raymond went out of their way to make sure I had the most positive buying experience and that I went away happy and I was so happy. I love my RX 350 and I would recommend that car and Park Place to anyone. I would say they need to remain customer service focused and that will ensure repeat customers. More
Park Place Grapevine is a great dealership to work with. Molly Wee is outstanding as we have purchased two vehicles from her directly and our 1st Lexus from another sales member that has moved to another st Molly Wee is outstanding as we have purchased two vehicles from her directly and our 1st Lexus from another sales member that has moved to another state. Molly is excellent in regards to our needs and is always proactive to new opportunities that she sees fit for us and Park Place. She is genuinely a true asset to the Park Place Family and we look forward to many more years to come. More
It was awesome and will definitely go back for my next car. This was my second car I have bought from park place. The service after the sale is amazing car. This was my second car I have bought from park place. The service after the sale is amazing More
Park Place Lexus is a great dealership. My consultant, Mike Smith, always makes me feel welcome. The customer service is the best I have experienced. Mike Smith, always makes me feel welcome. The customer service is the best I have experienced. More
3rd car from Kevin. A truly pleasant experience. Will not buy a car.from any other dealership. He leaves no stone unturned. Thank you Kevin. not buy a car.from any other dealership. He leaves no stone unturned. Thank you Kevin. More
Absolutely stellar service! I was very impressed with Mr. Fardeecey and the staff at Park Place and have been and will continue to be a service customer for the past 6 years and hope to continue for year Mr. Fardeecey and the staff at Park Place and have been and will continue to be a service customer for the past 6 years and hope to continue for years to come. Outstanding vehicles and customer service. I highly recommend Ned and Park Place Lexus Grapevine. More
Working with Ezell Williams hass been a pleasure. He has patiently dealt with us when we didn't buy a car from him and then worked with the same courtesy when we finally did buy from him. Beyond the ex patiently dealt with us when we didn't buy a car from him and then worked with the same courtesy when we finally did buy from him. Beyond the excellent service in Sales, the 7 years of dealing with the Service Dept. has gone without a hitch. The work has been one in a timely manner and they have never tried to oversell a service procedure. I will happily come back to this dealership. More
Your dealership made buying a car very easy; probably the best experience I've had buying a car. Our salesman was attentive but not pushy. The paperwork was organized well and Mr. Lasseter explained all the best experience I've had buying a car. Our salesman was attentive but not pushy. The paperwork was organized well and Mr. Lasseter explained all the packages very clearly. Thanks! More