Park Place Lexus Grapevine

This car purchase was the fourth Lexus purchase but the first with Park Place Lexus. The process could not have gone better; from discussion of ES350 features to pricing to paperwork to delivery - all ha first with Park Place Lexus. The process could not have gone better; from discussion of ES350 features to pricing to paperwork to delivery - all handled in a very professional manner befitting a truely incredible car line. December is the busy time of year for a Lexus dealership but David Garlitz took the time at delivery to lead me through the various aspects of the ES350 in order that I could utilize my car to the fullest extent. The cars have really changed since I purchased my 2004. More

Molly answered every question I had and made the shopping/purchasing process very easy for me. Her honest opinions and facts gained my trust and loyalty as a customer. I will absolutely recommend he shopping/purchasing process very easy for me. Her honest opinions and facts gained my trust and loyalty as a customer. I will absolutely recommend her to my friends/family. More

Park Place, Tom Miles and Gary Venner made purchasing a vehicle easy and actually fun. I won't go anywhere else for any future vehicle purchases and I have and will continue to recommend Park Place as I kn vehicle easy and actually fun. I won't go anywhere else for any future vehicle purchases and I have and will continue to recommend Park Place as I know they put their customers first. Terre More

Nick was fantastic - showing us multiple options and helping us to find a great deal on our ES350. We walked out feeling like we'd just made one of the smartest purchases. It was about as painless as a helping us to find a great deal on our ES350. We walked out feeling like we'd just made one of the smartest purchases. It was about as painless as a major purchase can be! More

Casey did a great job of presenting the available cars, describing the features, and concluding the sale. Jeff handled the financing aspects efficiently and quickly, including a followup action. I have n describing the features, and concluding the sale. Jeff handled the financing aspects efficiently and quickly, including a followup action. I have nothing but praise for Park Place Lexus--by far the best dealership I have experienced. I also have service experience for another Lexus vehicle and that service is excellent; Dalton Elam is my service representative. More

Park Place Lexus was so customer service oriented and I appreciated that so much; especially in a time when it seems that the concept of customer service has fallen by the wayside. Both Molly and Raymond appreciated that so much; especially in a time when it seems that the concept of customer service has fallen by the wayside. Both Molly and Raymond went out of their way to make sure I had the most positive buying experience and that I went away happy and I was so happy. I love my RX 350 and I would recommend that car and Park Place to anyone. I would say they need to remain customer service focused and that will ensure repeat customers. More

Park Place Grapevine is a great dealership to work with. Molly Wee is outstanding as we have purchased two vehicles from her directly and our 1st Lexus from another sales member that has moved to another st Molly Wee is outstanding as we have purchased two vehicles from her directly and our 1st Lexus from another sales member that has moved to another state. Molly is excellent in regards to our needs and is always proactive to new opportunities that she sees fit for us and Park Place. She is genuinely a true asset to the Park Place Family and we look forward to many more years to come. More

It was awesome and will definitely go back for my next car. This was my second car I have bought from park place. The service after the sale is amazing car. This was my second car I have bought from park place. The service after the sale is amazing More

Park Place Lexus is a great dealership. My consultant, Mike Smith, always makes me feel welcome. The customer service is the best I have experienced. Mike Smith, always makes me feel welcome. The customer service is the best I have experienced. More

3rd car from Kevin. A truly pleasant experience. Will not buy a car.from any other dealership. He leaves no stone unturned. Thank you Kevin. not buy a car.from any other dealership. He leaves no stone unturned. Thank you Kevin. More