
Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,344 reviews
The guys at Park Place really know how to take some of the pressure off in buying a new car. Ned is great to work with and has a no hassle approach. They sell a great product and have a great way of doi the pressure off in buying a new car. Ned is great to work with and has a no hassle approach. They sell a great product and have a great way of doing it. I highly reccommend both Ned and Park Place to anyone! More
I was looking for Lexus Rx 350 for my wife. I started out at Sewell Lexus at Fort Worth and the manager would not agree the price I wanted. I then went to Park Place Lexus at Grapevine. Molly and Ned were ve at Sewell Lexus at Fort Worth and the manager would not agree the price I wanted. I then went to Park Place Lexus at Grapevine. Molly and Ned were very friendly and helpful. Molly tried her best to get the price I wanted and Ned spent quite some time with me explaining all the functions in the car. Everyone in this dealership was friendly and trying to help you. I am sure its great service will earn more and more business and customers. More
Vincent made this the best and easiest car buying experisnce I've ever had. The entire staff makes everything easy and painless and are complete professionslas. We'll be back for our next purchase. experisnce I've ever had. The entire staff makes everything easy and painless and are complete professionslas. We'll be back for our next purchase. Thanks for everything! More
Park Place Lexus team was so friendly to work with from the beginning. They took care of our needs in terms of the car and also pricing and were very professional to work with. the beginning. They took care of our needs in terms of the car and also pricing and were very professional to work with. More
Excellent experience. Made the deal over the phone and the vehicle was exactly as represented on-line. I'm from out of state and the process was very quick and easy. Will do business again! Thanks Mark! the vehicle was exactly as represented on-line. I'm from out of state and the process was very quick and easy. Will do business again! Thanks Mark! More
I had been to park place in Dallas they were nice but not as personal as Grapevine. I have told many friends about my experience . Jae Lee met me when I walk in the door we just hit off. All the staff wa not as personal as Grapevine. I have told many friends about my experience . Jae Lee met me when I walk in the door we just hit off. All the staff was real nice and polite. More
This is the fifth vehicle we have purchased from Park Place Lexus and the third we have bought from Becky as the salesperson. Our repeat business says it all. The customer experience is top-notch in ev Place Lexus and the third we have bought from Becky as the salesperson. Our repeat business says it all. The customer experience is top-notch in every respect and makes "car buying" a pleasant scenario. The dealership's customer service department is second to none. In fact, during the course of owning a BMW and having several service issue, I informed that particular dealership that they should have their GM spend a few days with the folks from Park Place Lexus learning how to treat a customer! I highly recommend Park Place Lexus Grapevine as a place to do business and will readily point you toward Becky Gustafsson as a premier salesperson. More
If buying a car can be a pleasant experience, Park Place made it so. Not only the overall experience and beauty of the dealership, but especially because of Clay, my sales person. We had a blast together, made it so. Not only the overall experience and beauty of the dealership, but especially because of Clay, my sales person. We had a blast together, and he made me feel special, while at the same time making me feel like an old friend. He stayed almost 2 hours after closing just to make sure I was happy with financing and helped me move items from my old vehicle to the new vehicle. The dealership has an amazing array of services and the interior is homey and not cold and commercial like so many other dealerships. More
I purchased my RX from Park Place because of the excellent service my daughter and her husband received when they bought their Lexus from the Park PLace family. My experience was very pleasant and excellent service my daughter and her husband received when they bought their Lexus from the Park PLace family. My experience was very pleasant and everyone was professional and friendly. I have always dreaded the car buying peocess but they changed my opinion. The "after" sale follow up and service has been better than any I have ever seen! I am very pleased and defiantly reccomend anyone considering buying a vehicle go to Park Place! More
John Schock and all of the people at ParkPlace are absolutely wonderful to work with. I just bought my 3rd Lexus from John, and wouldn't do business anywhere else. They're professional, efficient, an absolutely wonderful to work with. I just bought my 3rd Lexus from John, and wouldn't do business anywhere else. They're professional, efficient, and get me in & out very quickly, which is critical to my satisfaction. I trust John is able to get me the best deal possible, and I appreciate his proactivity in managing the best structure for my specific needs. Thanks!! More