Park Place Lexus Grapevine

The sales rep was very helpful throughout the process. The visit was not as long as I thought. Shout out to Brandon Chong and team. The visit was not as long as I thought. Shout out to Brandon Chong and team. More

Terry song is very professional that what he do. We are very happy with his service and recommendation for any friend and relative. We've been bought new car in the past from other dealer but this i We are very happy with his service and recommendation for any friend and relative. We've been bought new car in the past from other dealer but this is one of our best. More

I have been a Lexus customer for more than 20 years via this dealership. I have purchased 4+ Lexus cars from them. This dealer provides excellent service and professional maintenance for Lexus cars. this dealership. I have purchased 4+ Lexus cars from them. This dealer provides excellent service and professional maintenance for Lexus cars. More

Recently purchased a GX 550 from Terry Song! The entire experience was fantastic and seamless. Definitely would go back to Terry in the future. The entire experience was fantastic and seamless. Definitely would go back to Terry in the future. More

It was an easy and very pleasant purchase. Our sales representative was amazing from the very beginning and could not have asked for a better experience. Our sales representative was amazing from the very beginning and could not have asked for a better experience. More

Park Place is an excellent place! Ash is a great salesman and the experience was amazing! Ash is a great salesman and the experience was amazing! More

I was buying my first car here and the process was smooth and easy. Riccio was phenomenal- he helped with everything and made sure we were taken care of. We had a GREAT experience! and easy. Riccio was phenomenal- he helped with everything and made sure we were taken care of. We had a GREAT experience! More

Usually a good experience except my las time, the associate that helped me was very demeaning and the experience was unpleasant. associate that helped me was very demeaning and the experience was unpleasant. More

worked hard to earn my business and got fair price. this rest is to get to my word minimum this rest is to get to my word minimum More

I had a really great experience working with Matthew Hernandez in service. I originally brought in my wife’s RX 350 because it was due for maintenance, and shortly after I received my loaner, I mentione Hernandez in service. I originally brought in my wife’s RX 350 because it was due for maintenance, and shortly after I received my loaner, I mentioned to Matt that my GS F was also coming due for service. Without any hesitation, he got it scheduled right away and made the whole process incredibly easy. I honestly thought I was going to have to wait on parts or leave the car there for a while, but that wasn’t the case at all. Matt kept everything moving and had my GS F back to me much sooner than I expected. I’m very particular and meticulous when it comes to my cars, especially my GS F, so I really appreciate when someone takes the time to make sure everything is handled properly. Matt and the service team did exactly that. They took great care of both vehicles and made me feel confident that my cars were in good hands. I’ve had a couple of not-so-great service experiences here in the past, so I’ll admit I came in a little hesitant. This experience was completely different, though, and it really feels like things have changed for the better. Matt was friendly, helpful, accommodating, and made the entire experience smooth from start to finish. Really appreciate Matthew and the team for taking care of me. I’ll definitely be asking for him again whenever either of our vehicles needs service. More