Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Park Place Lexus Grapevine
Grapevine, TX
2,344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,344 reviews
August 16, 2012
We have purchased numerous vehicles from Park Place and Hasan. The dealership and customer service is excellent and Hasan is wonderful to work with. Thank you for a great experience. Hasan. The dealership and customer service is excellent and Hasan is wonderful to work with. Thank you for a great experience. More
by millsro
Employees Worked With
Hasan Qazi
August 16, 2012
I received first class treatment and an exceptional price on a preowned used car. I will definitely service all cars and buy my cars from Park Place Lexus of Grapevine. on a preowned used car. I will definitely service all cars and buy my cars from Park Place Lexus of Grapevine. More
by brockelman5
Employees Worked With
Hasan Qazi
August 16, 2012
My first visit to this dealer was in 2007. I was impressed with the efficiency they run the maintenance/service as well as the friendliness of their staff. I end up buying two new vehicles from thi impressed with the efficiency they run the maintenance/service as well as the friendliness of their staff. I end up buying two new vehicles from this dealer at Grapevine, with the recent purchase just a month ago. (July 2012) Tom Miles has made my recent purchase experience very pleasant and trouble free. He is very polite and patient. Tom kept me posted of the status of my order in a timely manner. I would buy from this dealer again and would highly recommend any potential buyers to ask for Tom Miles. More
by clemence8
Employees Worked With
Tom Miles
August 13, 2012
We have dealt with Park Place Lexus Grapevine for 11+ years, since our first Lexus purchase in August 2001. Every experience with PPLG has been perfect in every way. The employees are friendly, caring years, since our first Lexus purchase in August 2001. Every experience with PPLG has been perfect in every way. The employees are friendly, caring and professional. The location is always clean with a very relaxing environment. The service dept is great, from the acutal service down to the employees in the department. I can't tell you enough how happy we are to be in the PPLG family. This location is awesome...always a pleasure to do business with such a great group! Dan & Cindi Boggus More
by dcboggus
Employees Worked With
Becky Gustafsson, Mike Smith
August 13, 2012
Park Place Lexus of Grapevine has wonderful employees and gives superb service! My Grandfather has shopped there for many years and did not hesitate to contact "his guy" Troy Griffin when I was looking to bu gives superb service! My Grandfather has shopped there for many years and did not hesitate to contact "his guy" Troy Griffin when I was looking to buy a new used vehicle. Troy's service was outstanding, and any future vehicle purchases will be made keeping Troy in mind as our dealer. All of Park Place Lexus's employees are friendly and make your visit painless. When my tags and plates came in I went up to the service area and they put on my plates and attached my tags without me ever needing to leave my vehicle! Anyone looking to buy a new vehicle whether it's a new Lexus or a used model should definetly keep Park Place Lexus of Grapevine in mind! More
by bfox30586
Employees Worked With
all of the service department employees , Tony Puricelli
August 13, 2012
Previous experience as a past Lexus owner and recent experience leasing my new ES. Staff was pleasant and helpful with information and closing the deal. experience leasing my new ES. Staff was pleasant and helpful with information and closing the deal. More
by Sjmurrell
Employees Worked With
Casey Case
August 09, 2012
Great dealership and everyone was very professional.If I buy another car I will give Park Place the first opporunity to sell it to me. The only problem I had was getting to the dealership because of all buy another car I will give Park Place the first opporunity to sell it to me. The only problem I had was getting to the dealership because of all the road construction and not being fimilar with Grapevine. More
by fahathaway
Employees Worked With
Kelly Mitchell
August 07, 2012
We could not have asked for a more pleasant car buying experience. From start to finish, the sales staff at Park Place Lexus in Grapevine was extremely professional and understanding of our needs. Scott experience. From start to finish, the sales staff at Park Place Lexus in Grapevine was extremely professional and understanding of our needs. Scott Miller, our sales associate, was very helpful, and what we appreciated the most was that he was not "pushy" during any part of the transaction, something you often find at other dealerships. I also need to mention how pleasant our experience was with the service department. Compared to other dealerships, Park Place is just top notch, and I would definitely recommend them and purchase from them again. We are very happy with our new car and our decision to go to Park Place. More
by fawnrohrer
Employees Worked With
Scott Miller
August 06, 2012
Our experience at Park Place was such a breath of fresh air. Everyone was very polite and respectful and it was not the typical painful used car buying experience. Clay was very patient and made us feel li air. Everyone was very polite and respectful and it was not the typical painful used car buying experience. Clay was very patient and made us feel like we were his number one priority. The managers worked with us on getting to an agreeable price. They even returned my rental car for me. Overall I would definitely recommend Park Place Lexus of Grapevine as well as Clay Fosse. More
by ajohnson1888
August 06, 2012
Becky is awesome! This is the 4th car I have purchased from Becky and PP Lexus. There service is "bar none" and always very caring and professional. from Becky and PP Lexus. There service is "bar none" and always very caring and professional. More
by hartmann
Employees Worked With
Becky Gustafsson
