
Park Place Lexus Grapevine
Grapevine, TX
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Ned Fardeecey, is a wonderful, professional salesman. We had the best experience (ever) purchasing a car through Ned. We will recommend the dealership and Ned to friends and relatives interested in a Lexus had the best experience (ever) purchasing a car through Ned. We will recommend the dealership and Ned to friends and relatives interested in a Lexus purchase. More
I have bought 12 or more new cars in the past 15 years - mostly from Sewell - wanted to give Park Place a shot because it's nearer my house now - had such a fine experience and fair deal that I did not go o mostly from Sewell - wanted to give Park Place a shot because it's nearer my house now - had such a fine experience and fair deal that I did not go on to Sewell as planned! Becky gave me absolutely excellent, personal, efficient service and was extremely competent in arranging my deal and explaining various options to me on the finance end. There was absolutely no hassle for me to drive the car alone off the lot, although she did accompany me on the first drive. My wife accompanied me the next day to take delivery and Becky spent about a half hour explaining the features of our new LS. It's a sweet car and I look forward to many years with Park Place. Thanks, Paul Magee More
Very quick and efficient sale. From sales to finance, the entire process was quick and easy. I actually wasn't needing to buy a new car when I came to look but with the assistance of your wonderful employees entire process was quick and easy. I actually wasn't needing to buy a new car when I came to look but with the assistance of your wonderful employees, I now own yet another great Lexus! More
Probably THE BEST car purchase experience of my life. The dealership and facility was very neat, clean, well maintained and impressive. My experience and dealings with Hasan (salesman) and Juan (sales mgr) w dealership and facility was very neat, clean, well maintained and impressive. My experience and dealings with Hasan (salesman) and Juan (sales mgr) was very positive. At no tIme did I feel pressured or uncomfortable and I feel that I receive a fair deal on both the Lexus as well as my Toyota Corolla that I traded in. Every employee that I interacted with was pleasant and appeared very genuine. I plan to do business with Park Place again in the future. Job well done! More
My wife and I have been a customer of Park Place for 6 or My wife and I have been a customer of Park Place for 6 or 7 years. The staff, from the receptionist to the general manager couldn't be friendlier. My wife and I have been a customer of Park Place for 6 or 7 years. The staff, from the receptionist to the general manager couldn't be friendlier. The dealership's showroom is quite impressive and the inventory of cars is more than enough. I've never felt pressured to buy until I'm ready and they've always been willing to negotiate when necessary. As for the product, we've always been impressed with the Lexus brand. I don't know of any other car that's as comfortable and dependable to drive as a Lexus ( not to mention good looking ). So for us, Park Place has the total package! More
We were looking for a new car and could not decide whether to buy the Avalon or Lexus. Casey fairly pointed out the differences between the two. We also enjoyed the professional atmosphere of the de whether to buy the Avalon or Lexus. Casey fairly pointed out the differences between the two. We also enjoyed the professional atmosphere of the dealership and the help Casey provided. We would recommend Casey and your dealership to our friends. More
The staff is very friendly and dealership itself is very The staff is very friendly and dealership itself is very nice. Had leased vehicle from them 3 years ago and had a great experience. Turned in that The staff is very friendly and dealership itself is very nice. Had leased vehicle from them 3 years ago and had a great experience. Turned in that car and got another. Whole process was very easy. Mike, our salesman, was very low key and helpful. No pressure. The car is great and am very happy with it. I feel like price was fair and did not have to haggle at all. Have also used dealer for service over the last 3 years and have been very happy. More
Tom Miles was very prompt in assisting with the selecting and purchasing process at Lexus. His enthusiam about the Lexus cars and wanting to ensure I was receiving the top sales service was very evident. I and purchasing process at Lexus. His enthusiam about the Lexus cars and wanting to ensure I was receiving the top sales service was very evident. I going to recommend others to him. More
There is a reason that Park Place Lexus won the Malcolm Baldrige Award. The Customer Service and personal Service that I received was nothing less than Outstanding. To be a Baldrige Award Winner is diffi Baldrige Award. The Customer Service and personal Service that I received was nothing less than Outstanding. To be a Baldrige Award Winner is difficult at best since I personally worked for a Company that won the Baldrige Award knowing what standards have to be achieved. My Salesman was outstanding in every way and I will recommend him to everyone I talk to. Since the sale, he has called me once and sent me a follow up letter to see if everything was what I expected. Thank you Ned but Thank you Park Place Lexus for the outstanding service you have given. I look forward to being a satisfied customer for many years to come! John Thomas More
I would never purchase a car from any other dealership. The quality experience received during every service visit for the past 3 years has been excellent. The buying experience has been equally as enjoya The quality experience received during every service visit for the past 3 years has been excellent. The buying experience has been equally as enjoyable. This dealership with out a doubt is a model for customer service and certainly has earned my loyalty for years and years to come. More