
Park Place Lexus Grapevine
Grapevine, TX
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All employees there were very professional and extremely helpful. I didn't have to wait long to purchase the vehicle when normally it would have taken 1/2 of your day. The paperwork was ready for me to si helpful. I didn't have to wait long to purchase the vehicle when normally it would have taken 1/2 of your day. The paperwork was ready for me to sign. More
John went above and beyond any expectation that I had in making sure that we were completely satisfied with the car buying experience at Park Place Lexus. I have already recommended John to several people making sure that we were completely satisfied with the car buying experience at Park Place Lexus. I have already recommended John to several people living in Southlake. More
Bought my first Lexus from Josh Patel 3 1/2 years ago and bought my second one last month. The service department does an excellent job of doing the work right the first time and then following up to make s bought my second one last month. The service department does an excellent job of doing the work right the first time and then following up to make sure everything went as expected. Josh went out of his way to take care of my first purchase so I did not hesitate to come back a second time. His service, communication and follow up were even better the second time. And while I considered other makes and models before purchasing my LS460, the quality of the team at Park Place Lexus in Grapevine made me return to them for my new vehicle. More
This is about the seventh car I have purchased from Park Place Lexus in Grapevine and have never had any problems with either service or sales. The people are friendly and help you any way they can. Place Lexus in Grapevine and have never had any problems with either service or sales. The people are friendly and help you any way they can. More
We were lucky to get Casey when we bought our first Lexus 2 1/2 years ago. He treated us with respect, friendliness and honesty. When we were ready to buy our next one, we would not have settled for anyone e 2 1/2 years ago. He treated us with respect, friendliness and honesty. When we were ready to buy our next one, we would not have settled for anyone else. We were lucky Casey was still at Park Place Lexus, as you are lucky to have such a great man working for your company. More
We have bought many cars over the years and have always dreaded the process. But this is the first time we were treated with respect throughout the whole transaction. We appreciated the professionalism o dreaded the process. But this is the first time we were treated with respect throughout the whole transaction. We appreciated the professionalism of the team and not being high pressured. Also there was no game playing. We felt that Vincent and everyone involved were giving a sincere team effort to work with us to achieve an agreeable outcome. We are very satisfied customers and will not hesitate to recommend your dealership to others or be a return customer. We appreciate the sincerity and efforts of everyone involved to make this experience a good one. Sincerely, Sandra Murr More
Purchasing my vehicle at Park Place Grapevine turned out to be a pleasant and stress free experience. Internet Sales Manager Molly Wee was spectacular! Not only was she super nice, but she searched near and to be a pleasant and stress free experience. Internet Sales Manager Molly Wee was spectacular! Not only was she super nice, but she searched near and far for the vehicle I wanted and delivered in impressive time. I'm extremely satisfied with the employees at Park Place Grapevine and will not hesitate to recommend them to friends and family. More
My experience was excellent. The best yet. VIncent was great and it was definately a no-hassle buying experience. The staff we met were extremely friendly. great and it was definately a no-hassle buying experience. The staff we met were extremely friendly. More
John Schock! There is no other sales person we would work with on getting our Lexus. He is knowledgable with what his customers want and need to make a deal go smoothly. His service to us has been abo work with on getting our Lexus. He is knowledgable with what his customers want and need to make a deal go smoothly. His service to us has been above and beyond what he has to do and this makes our experience the best it can be in buying a car. He even delivered our car to our house so we could enjoy our evening. Thanks John you are the best in our book. Sally and Charles Wobbeking More
Brandon Chong was very nice and professional! The dealership was beautiful. All the salesmen and staff were dress nice and seamed like they would be pleasant to work with. Thanks - Marc dealership was beautiful. All the salesmen and staff were dress nice and seamed like they would be pleasant to work with. Thanks - Marc More