
Park Place Lexus Grapevine
Grapevine, TX
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Dear Park Place: I have now either purchased or leased Dear Park Place: I have now either purchased or leased 6 new cars from Park Place Lexus. Ed Stafanko has been the sales consultant on 5 of those 6 Dear Park Place: I have now either purchased or leased 6 new cars from Park Place Lexus. Ed Stafanko has been the sales consultant on 5 of those 6. Ed instills confidence, trust and professionalism in every interaction. He is a great role model and representation for your firm. The rest of the supporting cast of Dorian, Bridget and other in the service department have continued to drive me to Park Place Lexus. While I am intrigued by other luxury brands (like Audi that I believe Lexus needs to keep an eye on), the combination of the cars but more importantly the Park Place Lexus experience with Ed being the "front man" continues to win the day. Thanks for the attention to detail as it does make a difference. The minute you stop, I can ensure you that it will be noticed, so you know what you need to continue to do! Best regards. Ralph Nimergood Southlake, TX More
I got straight simple answers from Daryl who made sure that we got exactly the type of car we described. I am already a believer in Park Place. that we got exactly the type of car we described. I am already a believer in Park Place. More
Working with both Ed and Herb was a very easy aand professional process. They both did an exellent job explaining the features of the car. professional process. They both did an exellent job explaining the features of the car. More
I went to Park Place Lexus thinking I would want a used Lexus but ended up buying a bautiful new car. The salesman that helped me was Vincent Adams. He was friendly and very knowledgeable about Lexus. It w Lexus but ended up buying a bautiful new car. The salesman that helped me was Vincent Adams. He was friendly and very knowledgeable about Lexus. It was a pleasure to work with such a patient and respectful salesman. I never felt rushed or pushed into a decision. He was there to answer questions and make other options known to me. He even took time to show me how to program my Bluetooth for my Prius. Thanks, Vincent for such a wonderful experience. You are an asset to Park Place Lexus! More
This was my second purchase from Molly at Park Place Lexus. I have had an excellent experience both times! Molly makes me feel very welcome and I actually enjoy the experiencer of buying a car. She list Lexus. I have had an excellent experience both times! Molly makes me feel very welcome and I actually enjoy the experiencer of buying a car. She listens to my needs and does not put any pressure on me. She goes out of her way to make sure I have the car that is the best fit for me and my family. I trust that she has our best interest. I would recommend Park Place and Molly to all of my friends and family members. I don't think I could ever buy from a different dealership again after my wonderful experience! More
The salesman that I worked with, Reuben McPherson was super to work with. Will recommend your dealership. This is the second car I have purchased from your company. super to work with. Will recommend your dealership. This is the second car I have purchased from your company. More
Great experience!! Everyone was very friendly and professional. We would recommend this company to all our friends and family. Plan to buy our next vehicle from them. professional. We would recommend this company to all our friends and family. Plan to buy our next vehicle from them. More
Reuben McPherson and Matt Woolsey are amazing sales reps. I have purchased multiple cars from them and I have been very satisfied with their awesome customer service. I have other choices in cars and every t I have purchased multiple cars from them and I have been very satisfied with their awesome customer service. I have other choices in cars and every time I keep coming back to these guys. I trust them and that counts for a lot. I highly recommend these guys to anyone who wants to be treated like a queen when buying a car. More
I went in for service and left with a fantastic (very slightly pre-owned) car. The staff made me and my husband feel very comfortable. Ed's knowledge and eagerness to help me find a car that I will enjoy slightly pre-owned) car. The staff made me and my husband feel very comfortable. Ed's knowledge and eagerness to help me find a car that I will enjoy was extremely helpful. He has followed up after the sale to make sure that I'm happy with the car and to see if I have any questions yet. It feels more like an ongoing working relationship instead of just a one time sale. Austin was very honest with me about my service concerns on my previous Lexus. I appreciated his honesty and willingness to continue to look for a fix. As a whole, I think that the dealership's staff worked very well together. Very smooth, no-pressure process with knowledgeable, professional, friendly personnel. I'm glad that I got to purchase my car from you guys! More
The reason why I returned to Park Place was one reason: Becky! She is by far my favorite salesperson, anywhere. Becky goes above and beyond. She always has my best interest at heart. Even though, I am Becky! She is by far my favorite salesperson, anywhere. Becky goes above and beyond. She always has my best interest at heart. Even though, I am always in a hurry, she rushes, but is still thorough! I can't say enough about her! Becky is definitely an phenomenal asset to Park Place! More