Park Place Lexus Grapevine

This is the second Lexus I have leased. I wasn't even looking to get into a new vehicle but Reuban made it impossible to say no. He met all my terms and was able to keep my payments to almost what I am c looking to get into a new vehicle but Reuban made it impossible to say no. He met all my terms and was able to keep my payments to almost what I am currently paying. Lexus has always had the best customer service and been very friendly and helpful anytime I have come to them, whether its a new car, maintenance or service. When i came in to sign the contract (even though I knew Reuban would not be available that afternoon) the rest of the Lexus team jumped right in to help and get the contract worked out. They were quick and responsive. Thanks to Reuban, Pat, Bridgett and the rest More

I gave the rating of 5 as from the beginning of the experience we were provided the information we asked for and did not ahve any strong sales pitch forced on us. The people we dealt with (mainly Clay experience we were provided the information we asked for and did not ahve any strong sales pitch forced on us. The people we dealt with (mainly Clay) were patient with our questions and provided the info weasked for very effectively. More

I purchased my second car last weekend and worked with Ken & Dorian once again. They were absolutely wonderful and a pleasure to work with. I have already recommended Ken to my good friend who may in th Ken & Dorian once again. They were absolutely wonderful and a pleasure to work with. I have already recommended Ken to my good friend who may in the market to purchase new Lexus. Thank you again for making car buying experience such a breeze! More

Our buying experience with Park Place was the most professional and pleasurable of any automobile purchase that we have ever made. Thank you Mark Griffith and Park Place Diane and Avery professional and pleasurable of any automobile purchase that we have ever made. Thank you Mark Griffith and Park Place Diane and Avery More

I took my 2001 ES300 in for "emergency care" because the key had broken. Meanwhile, while waiting, I thought about the possibility of a "new used car" to replace the two older cars I have. Bef because the key had broken. Meanwhile, while waiting, I thought about the possibility of a "new used car" to replace the two older cars I have. Before the day was done, Troy had serviced me well - and found the right replacement vehicle for me. All communication was clear, and all employees (in sales and service) were professional, friendly, and helpful. I have been a Park Place Lexus fan for many years, and this experience was totally in line with my past experiences. Thank you for being a dependable source of products and services in this world where nothing much can be counted on anymore! More

I have given Park Place Lexus "5"s across the board! From start to finish, it was a pleasant, easy purchasing experience. Mark Griffiths went above and beyond to help us. Without a doubt, we rec board! From start to finish, it was a pleasant, easy purchasing experience. Mark Griffiths went above and beyond to help us. Without a doubt, we received a very fair price for our pre-owned Altima. Mark and his finance manager, Mr. Lasseter, even stayed after hours to finalize the sale of the car. We looked all over the metroplex for the perfect car for our daughter and Park Place made that happen. Then, without even asking, Mark delivered the car the next day to my office in Fort Worth so we could surprise our daughter! My husband and I will likely be in the market soon for another vehicle. Without hesitation, Park Place will be our first call. Thank you Park Place for making our car buying experience so easy! Tracy Heffner More

My sales experience was just great! I have never sailed through a new car purchase so quickly and painlessly. This dealership is truly service oriented. I recommend it highly. through a new car purchase so quickly and painlessly. This dealership is truly service oriented. I recommend it highly. More

Our experience with Park Place Lexus and Casey Case were absolutely wonderful! Casey and the dealership went out of their way to find the GX460 that we wanted and ensure we were happy. EXCELLENT customer absolutely wonderful! Casey and the dealership went out of their way to find the GX460 that we wanted and ensure we were happy. EXCELLENT customer service, second to none. Would recommend this dealership and salesperson without any reservations. More

Reuben was very professional, curteous and 5 star with overall customer service. Negotiated for me and any questions were answered quickly. He kept in touch with me throughout the 2 week process without overall customer service. Negotiated for me and any questions were answered quickly. He kept in touch with me throughout the 2 week process without any pressure and made it a win-win sale. Would definitely refer him to clients friends and family. Thanks Reuben! More

I cannot express enough how easy of a process buying "Red", my new Lexus, was. Literally from the moment my husband and I walked in, Mike Smith (Park Place Grapevine) was friendly, helpful and just enj "Red", my new Lexus, was. Literally from the moment my husband and I walked in, Mike Smith (Park Place Grapevine) was friendly, helpful and just enjoyable. Mike listened to what we wanted in a vehicle and didn't try to "hard sell" us on anything. He was professional and knowledgable about the product. I was also exploring similar size vehicles at Volvo(Park Place in Dallas), Cadillac, and Acura. Other than Acura, all the Sales employees were pleasant. The Lexus RX350 coupled with Mike as the Salesperson really ended my search. I look forward to taking advantage of the car washes and other Park Place services. Thanks for a great experience! More