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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,439 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,439 reviews

February 07, 2026

Service was excellent as usual. Pleased to have a loaner sedan. Auto was serviced quicker than I expected. More

by lululyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Mar 17, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

February 07, 2026

Excellent service! The advisor, Juliano Rapoza, was knowledgeable, attentive, and made the car maintenance process smooth and enjoyable. Highly recommend! Additional More

by jfeng88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliano Rapoza
February 06, 2026

Everything was perfect! Great experience all the way around. Extremely convenient only having to deal with one person the whole way through. More

by michaelsloan917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Afrouzi
February 05, 2026

Jessica Martinez was incredible to work with, she communicated well, understood my prospective and listened to the things that were important to me. She also conformed the timeframe to match my sched More

by Superman.dan42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Martinez
February 01, 2026

Terry Song and Park Place Lexus provided exemplary service when purchasing a new car from them. They held the car until we returned to town from a trip. It was a no pressure to buy sale and I would hi More

by elmkjm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Awan, Terry Song
Mar 17, 2026 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

January 22, 2026

Great service. Nice set up.. great staff. Mr Nicholson was a pleasure to work with. More

by whoffman45
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
January 21, 2026

Enrique Esparza provided good service with timely communications. We didn't have appointment and just walked in but we received our service promptly without wasting our time unnecessarily. More

by Vina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Esparza
January 09, 2026

Brandon Chong is the best! He has sold us our last 3 vehicles and I recommend him to all our friends. He is very thorough explaining everything about the vehicle we purchased. More

by stevealmendarez88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Chong
January 09, 2026

The best to buy cars 🚗 they have good prices and people and service for all thanks More

by pena.mario66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Hood, Danny Cantu, Elliot McCray, Ash Afrouzi, Fernando Diaz-Marquez
January 05, 2026

The Car was never detailed, still dirty when I picked it up. The back sunshade was dirty, looked like vomit 9n the windshade. More

by jerry Cunningham
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jessica Martinez
Jan 22, 2026 -

Park Place Lexus Grapevine responded

Thank you for taking the time to share your feedback, Jerry. We’re disappointed to learn that the condition of the vehicle at delivery did not meet expectations. Your comments have been shared with our leadership team for review. Should you wish to discuss this further, we would welcome the opportunity to connect. Charles Owen, General Manager. 817-416-3192.