Park Place Lexus Grapevine

Brandon Chong from Park Place Lexus was very attentive to my mother and I and he made sure that we have the best possible deal. He also went thoroughly on what the RX 350H has to offer. my mother and I and he made sure that we have the best possible deal. He also went thoroughly on what the RX 350H has to offer. More

Great customer service. Talon was a pleasure to work with. Everyone I encountered there was professional, pleasant and willing to help. Talon was a pleasure to work with. Everyone I encountered there was professional, pleasant and willing to help. More

I always appreciate the professional service I receive from Park Place Lexus . Becky Gustafson is wonderful and always takes great care of me. I have loved every purchase. from Park Place Lexus . Becky Gustafson is wonderful and always takes great care of me. I have loved every purchase. More

Buying my GX550 was a fantastic experience from start to finish! Ash spent the time to walk us through each piece (from helping us find just the right car to helping us get the best finance rate). Would hig finish! Ash spent the time to walk us through each piece (from helping us find just the right car to helping us get the best finance rate). Would highly recommend Ash and Park Place! More

Customer service is outstanding! They truly value their customers. Service department is always on time,clean and professional. I’ve been blessed to have the same Service Advisor for They truly value their customers. Service department is always on time,clean and professional. I’ve been blessed to have the same Service Advisor for 4yrs. Greg Delano is the best. More

Ezell was a great sales rep. Worked with him closely from the very beginning and he took great care of us throughout the process. We would highly recommend Ezell and this Park Pl Worked with him closely from the very beginning and he took great care of us throughout the process. We would highly recommend Ezell and this Park Place team. More

Have not had problems with sales or service team. The people are friendly and attentive. Dealership has cut back on things like car washes and amenities while waiting f die service. The people are friendly and attentive. Dealership has cut back on things like car washes and amenities while waiting f die service. More

Best place I have ever purchased a vehicle. My sales person was fantastic.I will be referring yall to everyone My sales person was fantastic.I will be referring yall to everyone More

Jessica was super helpful, knowledgeable, and proficient. As I walked up to the dealership it was the end of the day and she was leaving. I asked if they were closed and she said, "not for you." I'm a slo As I walked up to the dealership it was the end of the day and she was leaving. I asked if they were closed and she said, "not for you." I'm a slow decision maker and wasn't planning on buying something immediately. With Jessica's guidance, and without pressure, we found something we didn't expect and bought the car on the spot. The dealerships "one touch" program allowed me to deal only with Jessica. No crazy trips back and forth to her manager or the finance department. Easy, quick and much appreciated. Five stars to Jessica and Park Place Lexus! More

I was buying from out of town so I had the car picked before I traveled to get it. The salesman, Rob, was good communicating with me and picked us up when we arrived at DFW. The dealership uses a third p before I traveled to get it. The salesman, Rob, was good communicating with me and picked us up when we arrived at DFW. The dealership uses a third party service for paperwork, that seemed to take longer than normal. They said that would save me a trip to the DMV to get my tags, we will see if that works. There were a few extra forms to fill out and one form had some blanks we weren’t real comfortable with. I most likely would refuse to sign that next time. The delivery of the car was done by another employee, Kris, he is specialized in the technology settings of the car. He did an excellent job of explaining the settings to us and getting us going. More