
Park Place Lexus Grapevine
Grapevine, TX
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Great experience with Ezell! I really wanted to drive a Lexus but cringed at the thought of having to go through that process. Then, I met Ezell. He not only made my hope of dri I really wanted to drive a Lexus but cringed at the thought of having to go through that process. Then, I met Ezell. He not only made my hope of driving a Lexus a reality, but he made the experience enjoyable! He was honest, personable, and knowledgeable - he is fantastic! I can't say enough about this man, I am thankful for his assistance. More
Thanks again for another great experience in buying a car. Joe is so helpful, knowledgeable Courteous and service oriented that I delight in working with him. I will see him for my next car as well car. Joe is so helpful, knowledgeable Courteous and service oriented that I delight in working with him. I will see him for my next car as well More
Seamless and easy purchase. Derrick was awesome! Friendly, understanding, knowledgeable. Will be back again! From trade in, to test drive easy,simple, trusting old school auto purchase! Friendly, understanding, knowledgeable. Will be back again! From trade in, to test drive easy,simple, trusting old school auto purchase! More
Easy and professional Swapped out a lease for a new one. Very easy to get it done. Had the car we wanted. Paperwork was easy. Brandon was very professional throughout. Swapped out a lease for a new one. Very easy to get it done. Had the car we wanted. Paperwork was easy. Brandon was very professional throughout. More
5 star experience!! Everything went very smooth. I would be recommending all my friends about this dealership. Ned was a great guy to deal with. Thanks Ned!! be recommending all my friends about this dealership. Ned was a great guy to deal with. Thanks Ned!! More
YOU GET WHAT YOU PAY FOR! (in a good way) John Hosler is a buyer's dream salesperson. He knew everything about the 2020 NX300. He would tell me something and then explain why without my asking John Hosler is a buyer's dream salesperson. He knew everything about the 2020 NX300. He would tell me something and then explain why without my asking him to. I personally liked that alot. I have been in the auto industry for 30 years and it's rare to see a dealership that has a good "flow" with the employees. It seemed like everyone worked together as a team. That is just an observation on my part. Also, I was with John from start to finish. No going to 3 different people before you sign the ppwk! That is a plus. I told him what i wanted as far as payments, etc.. and we went back and forth until we were both happy:) and the back and forth was not a situation where he had to go ask a sales manager, then come back with a quote and so on. I would recommend this dealership with no reservations! Calm, peaceful and friendly environment. I'll be back there in 3 years for another vehicle! (and we did this the end of June-hot, sweaty, with face masks! If it would have been a longer process i would have had to leave.) Go and see John! You won't regret it one bit More
Walter Onubogu was an excellent sales person for assisting on purchasing my first pre-owned vehicle and the buying experience was great and hopefully in a few years I will definitely see Walter agai assisting on purchasing my first pre-owned vehicle and the buying experience was great and hopefully in a few years I will definitely see Walter again for new vehicle. - Nneka Onubogu More
Dealership Extraordinaire From the time we were contacted by the sales executive, Dennis Velasquez, until the time we drove away in our new vehicle, we were treated with except From the time we were contacted by the sales executive, Dennis Velasquez, until the time we drove away in our new vehicle, we were treated with exceptional service. Dennis was a real professional who possesses a customer driven spirit. He kept the process moving along at a reasonable pace that didn't make the sale an all day affair. We were able to arrive at a fair and reasonable offer. To invest this amount of money you want to feel like you are appreciated and we certainly have felt that through this process. Dennis has followed up with us to ensure we were happy with our decision and to answer any concerns or questions regarding the operation of the vehicle. Happy to be a Park Place customer. More
My experience at Park Place Lexus Grapevine was excellent. John Hosler helped me through my whole process in purchasing my new vehicle from test driving, purchasing, and financing. He was very info excellent. John Hosler helped me through my whole process in purchasing my new vehicle from test driving, purchasing, and financing. He was very informative and went above and beyond in customer service. Thank you John! More
Always a great experience! Thank you, Daryl, for helping us with our recent Lexus lease! We are always pleased and appreciate your attention to detail. See you again in a few Thank you, Daryl, for helping us with our recent Lexus lease! We are always pleased and appreciate your attention to detail. See you again in a few years!! More