Park Place Lexus Grapevine

Great customer service. I visited several Lexus dealerships in DFW as well as Austin and they were hands down the best. I highly recommend the dealership in Grapevine I visited several Lexus dealerships in DFW as well as Austin and they were hands down the best. I highly recommend the dealership in Grapevine More

This Lexus grapevine dealer was great place my wife and I got the car from..The agent name David was treat us very nice with respected . We like it a lot. We recommended people should go there and check I got the car from..The agent name David was treat us very nice with respected . We like it a lot. We recommended people should go there and check it out. More

The service was very comforting and attentive. The sales rep answered all of my questions well The sales rep answered all of my questions well More

Mike otter did an excellent job with communication and having the vehicle ready for when I arrived. having the vehicle ready for when I arrived. More

When ordering my 2025 RX350h I explicitly stated that I did not want black wheels. I was assured that black wheels were not ordered in the package. However, the vehicle was delivered with black wheels. I w did not want black wheels. I was assured that black wheels were not ordered in the package. However, the vehicle was delivered with black wheels. I was then required to pay an additional charge to get chrome wheels ordered and installed (or not take possession of the vehicle). I am now waiting on new wheels to be delivered. When I show this RX to friends and family I must now retell the story of the wheels and the negative experience at Park Place Lexus. More

This is our 5th Lexus we've bought from Park Place. We drive from Fort Worth just because the service is absolutely excellent!!! We drive from Fort Worth just because the service is absolutely excellent!!! More

Khalid was great to work with when I bought my used car from him. He was easy to work with, chill, and not pushy. I will definitely buy another car from him if there’s an opportunity. Thank you, Khalid, fo from him. He was easy to work with, chill, and not pushy. I will definitely buy another car from him if there’s an opportunity. Thank you, Khalid, for a great experience! More

Experience is great with park place and great support given by Terry song. Questions were answered by Terry and we are very happy with his support given by Terry song. Questions were answered by Terry and we are very happy with his support More

Excellent experience. Most grateful for the quality of customer service and the concept of having one touch point for sales/finance/ closing docs etc Most grateful for the quality of customer service and the concept of having one touch point for sales/finance/ closing docs etc More

I truly appreciate the level of service we received while buying our GX550. Derrick and Amy were extremely pleasant to work with. buying our GX550. Derrick and Amy were extremely pleasant to work with. More