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Park Place Lexus Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.8
2,459 Reviews
Call Dealership (817) 310-9671
View Awards

901 E State Hwy 114

Grapevine, TX

76051

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Showing 60 service reviews

May 03, 2026

No xx, don’t waste my time, fixed exactly what was needed and didn’t push upsells. More

by Rwdim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 02, 2026

I came into the dealership for regular maintenance and have a few things adjusted. They did a great job, even gave me a loaner to drive, which is always convenient.. I ended up getting four new tires. I n More

by Luked in TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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April 11, 2026

Park Place was a great place to buy my Lexus ES350. Service has always been good, but pricey. All the new automated messaging is good for communicating but really lacks the personal experience that Par More

by Prof C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 13, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

April 09, 2026

Good communication regarding repairs and timely turnaround on completing work. Anthony Wilkins offers good service. More

by garynanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wilkins service dept
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Apr 10, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 27, 2026

Taylor and Park Place provided excellent service. Thank you so much for continueing excellent service More

by cthuyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Robinson
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Mar 29, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 27, 2026

Great service man Fred was very polite help us every issue we had next time we come in for our 20,000 Oil change he’ll have a car waiting thanks again More

by Watoolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talan
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Mar 29, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 21, 2026

Great customer service. Always greeted promptly. Juliano took care of the service, filing a claim and had me back on the road as quickly as possible. The waiting area i More

by judykayferg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Gustafsson
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Mar 23, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 14, 2026

Good customer service. Very accommodating. Good at explaining options on the service your there for. More

by Deneshat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
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Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 06, 2026

Always greeted friendly and prompt. Waiting area is clean offers free WiFi and comfortable seating areas while you wait. More

by barbara badie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 18, 2026 -

Park Place Lexus Grapevine responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 05, 2026

They hire good people. Joe Ramirez was excellent. From start to finish he was efficient, personable, and sincere. More

by jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
Report | Print
Mar 18, 2026 -

Park Place Lexus Grapevine responded

We really appreciate this positive review! Thanks so much!

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