Park Place Lexus Plano

Thank you for the professional services that Angie sells women delivered. That was an awesome experience for trading and shopping at your place. I look forward to having more business with you guys seeing i women delivered. That was an awesome experience for trading and shopping at your place. I look forward to having more business with you guys seeing in the future. More

This was one of my most stressless car purchases. Angie and Kenneth made everything very easy and without pressure. The pricing for my trade and my purchase was fair and the paperwork was done quickl Angie and Kenneth made everything very easy and without pressure. The pricing for my trade and my purchase was fair and the paperwork was done quickly. More

Park Place Lexus is an excellent choice if you’re looking to purchase a car! From beginning to end, I had such a great experience. I started online with a few questions and received a call back within 30 to purchase a car! From beginning to end, I had such a great experience. I started online with a few questions and received a call back within 30 minutes from a real person who gave me real answers. They listened to what I was looking for and my budget, and even sent me pictures of vehicles that matched what I wanted. Without letting them know, I stopped by Park Place after work to look at the cars they had sent me. To my surprise, I was able to walk around, find each vehicle, and look at them in peace. No one saw me in the parking lot and immediately rushed over to start selling me something—and I really appreciated that! When I was ready, I texted my salesman, Levi, and he immediately came out to meet me. He already knew what I wanted and what my budget was, so there was absolutely no pressure to look at something different or spend more than I planned. My current car was an NX, so I thought I already knew everything I needed to know about them. I was wrong! Levi took the time to show me so many features the newer model had that I didn’t even know about. The entire process was pretty seamless, and one thing I especially appreciated was that Levi stayed my person throughout the whole experience. I wasn’t pushed off from person to person just to finalize the deal. Once everything was signed and I was ready to leave, Levi came back out to the car, connected my phone for me, and made sure I knew how to find and use all of the features before I drove away. Great experience from beginning to end. If you’re looking for a Lexus, I definitely recommend Park Place Lexus—and ask for Levi! More

Purchase was non stressful and sales team was very helpful. No hidden fees like a lot of dealerships have now. helpful. No hidden fees like a lot of dealerships have now. More

Excellent service from the minute you enter the lot! Park Place service department is one of the main reasons I buy my cars there & this is my 3rd Lexus! Park Place service department is one of the main reasons I buy my cars there & this is my 3rd Lexus! More

The dealership experience was professional and easy to work with and overall I would definitely recommend Hughes and Park Place Lexus Plano! work with and overall I would definitely recommend Hughes and Park Place Lexus Plano! More

This was my 3rd purchase from this dealership and it was the worst one. The biggest issue is how long they took my time. The first day I test drove and looked at cars I was there for 2 hours. I returned the worst one. The biggest issue is how long they took my time. The first day I test drove and looked at cars I was there for 2 hours. I returned to buy the car and waited 2 more hours before giving up. I filled out the credit approval from home and went back in a week later for the purchase. Thinking it should be fast, I was there for another 4 hours. So it took 8 hours with them to get this car. The salesman insisted on wasting my time going over the extra services I already refused. Rhat was bother 30-40 mins. And unlike the last 2 times the “thank you” afterwards has been non existent. I was used to a personal card and calls to check in but this time all I got was a text from an automated texting service and the first bill. After spending $70k on a car, I expected more appreciation. Feels like they have lost this personalized touch. More

Professional, attentive and great faciltiies. Our dealer, Kelli, was so friendly, explained everything and went above and beyond to make our buying experience seamless. No complaints! Our dealer, Kelli, was so friendly, explained everything and went above and beyond to make our buying experience seamless. No complaints! More

Beautiful showroom, lots of cars on display, friendly staff, lots of a variety of models to choose from. Since car buying is a multi-hour process, suggest offering customers more than M&Ms and Chexmix to staff, lots of a variety of models to choose from. Since car buying is a multi-hour process, suggest offering customers more than M&Ms and Chexmix to snack on. More