
Park Place Lexus Plano
Plano, TX
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Great experience Zane was very helpful and gave us a great lesson on using all the wonderful gadgets on our car. We are really enjoying our Lexus. While Zane was b Zane was very helpful and gave us a great lesson on using all the wonderful gadgets on our car. We are really enjoying our Lexus. While Zane was busy with another customer (we had just dropped back in without calling), Darren helped us with available colors and paperwork. Both young men were attentive and patient in answering our questions. More
Great experience! Sam was amazing and extremely committed to making sure I got exactly the car I wanted! I am in love with my Pearl White RX350!! Sam was amazing and extremely committed to making sure I got exactly the car I wanted! I am in love with my Pearl White RX350!! More
The best car buying experience I have ever had. Beautiful dealership. Great selection. They had exactly the car we wanted-the right colors and features. And we are picky. I had done my research and Beautiful dealership. Great selection. They had exactly the car we wanted-the right colors and features. And we are picky. I had done my research and we arrived at a fair price within 15 minutes. Bought the car at closing time Monday and it was ready to go by 10 the next morning with Darren (on his day off) going over every detail of every feature with us. Nothing but good things to say about Park Place and their employees. THANK YOU!!! More
Excellent Experience We just got our second vehicle from Anish Rajput. Anish has made our car buying experience, absolutely enjoyable and hassle free. He is very knowle We just got our second vehicle from Anish Rajput. Anish has made our car buying experience, absolutely enjoyable and hassle free. He is very knowledgeable and was able to understand right away what we were looking for both times. When it comes to product, quality and service, they always exceed our expectations. I highly recommend Anish Rajput and Parkplace Lexus in Plano. More
Easy to do business - no hassle Viktor Koleychik our sales person, first made us feel comfortable with asking just the right questions. In a few minutes we had three RX to look at. Viktor Koleychik our sales person, first made us feel comfortable with asking just the right questions. In a few minutes we had three RX to look at. We pick the, just right one, he nailed it we were sold. Price negotiation was straight forward and low pressure. The best car buying experience we have ever had. More
new ower rx350 very good services and give more detail with Lexus premium RX350 love to know because 1st time to owe Lexus,Wife really happy and a excited! very good services and give more detail with Lexus premium RX350 love to know because 1st time to owe Lexus,Wife really happy and a excited! More
Amazing experience Erin was amazing to work with. She made our car buying experience easy and stress-free. She even made sure to take care of a minor flaw found on the c Erin was amazing to work with. She made our car buying experience easy and stress-free. She even made sure to take care of a minor flaw found on the car after we received it in a more than timely manner. We will definitely be working with her again when we are ready for a new vehicle. More
Came Through in the Clutch Erin is wonderful at all the usual stuff. She's knowledgeable, explained the process, demonstrated the car, was pleasant, was professional, etc. etc. Erin is wonderful at all the usual stuff. She's knowledgeable, explained the process, demonstrated the car, was pleasant, was professional, etc. etc. But she has 2 traits that you don't often find in a salesperson. First of all, she is an outstanding listener. She's NOT like some where it is obvious they are thinking of their response before you finish talking. Erin, actually LISTENS to what you are saying so she can understand your particular need and then deal with it. Secondly, Erin came through in the clutch. Due to an odd set of circumstances, the car we were looking at became unavailable. Erin did not just apologize and quit. Erin seized the moment and fought on my behalf to successfully deliver a replacement under the original terms. I know this cost her much extra time and probably affected her remuneration. So, because of the quality of her character, I will most certainly purchase another vehicle from Erin and will recommend her to all my friends and associates. If you are reading this review, I would encourage you to pick Erin as your salesperson. More
Erin Pettijohn-Puckett, Sales Experience Manager We had a very good buying experience dealing with Erin on our RX-350. She was very courteous, knowledgeable about the car and attentive to our needs. We had a very good buying experience dealing with Erin on our RX-350. She was very courteous, knowledgeable about the car and attentive to our needs. Upon delivery of the car, she toured us through it's operations and all features. She helped with getting our Finance approved and payments processed. Erin is very professional and will do her best if you utilize her for your next Lexus new car purchase. More
Amazing customer service!!! I went to this dealership not knowing what I was really wanting being that I have never owned, or even driven a Lexus before. Erin did an AMAZING job I went to this dealership not knowing what I was really wanting being that I have never owned, or even driven a Lexus before. Erin did an AMAZING job and showing me the different models and test driving the cars. Transaction was very smooth and have already sent several referrals. My over all experience was way above and beyond my expectations. Will definitely be doing business with Erin again. More