Park Place Lexus Plano

Great Exoerience with Adam Adam Remington was awesome to work with to get into another lease. He was very personable and knowledgeable with answers to all of our questions. I Adam Remington was awesome to work with to get into another lease. He was very personable and knowledgeable with answers to all of our questions. I really enjoyed working with him because he was genuine and real, not just there to get a sale. He was even very patient with us because we were shopping Audi also, and told us to make the best decision for our family. Of course, when it came to value and cost, that was Lexus. I highly recommend asking for Adam if you’re in the market for a car. More

Worth the drive On a last minute whim I called Park Place Lexus to see if they had a the GX I was looking for. I did this with another dealership that day and have ye On a last minute whim I called Park Place Lexus to see if they had a the GX I was looking for. I did this with another dealership that day and have yet to hear back from them. While Zane didn't have the exact model, he talked me into looking at a slightly different one, and I bought it. Zane returned calls and emails, and earned my business, the other dealers did not. All around excellent experience purchasing from this dealership! More

First Car Purchase with Loan I had found the car I was looking for on cars.com. I asked to check for availability and quickly received and email including the car information and I had found the car I was looking for on cars.com. I asked to check for availability and quickly received and email including the car information and availability from David Gilmour. I walked in and immediately was greeted and the salesman was friendly and on top of it. I only had to interact with one individual through the whole process. Everyone was friendly and dedicated. They worked with me to ensure I had everything I needed. There were some issues with the bank, but they worked with me and the bank to get everything settled. Happy with my new car and happy with the experience. It's like the size of an airport. More

Great experience! I was downsizing from a mom-mobile for the last 19 years to something more sporty. Just happened to be driving around the lot checking things out, Mic I was downsizing from a mom-mobile for the last 19 years to something more sporty. Just happened to be driving around the lot checking things out, Michael O'Brien greeted me and asked what I was looking for. I gave him the specifics of what I liked, white or black, sporty, quick, black wheels, and also gave my price range. Drove a couple of cars that day, liked one of them but wasn't ready to make a final decision, that car got sold and Michael followed up with me to let me know. Then he texted me later that a car had just come in and it met my requirements and he thought of me when he saw it. It still needed to be detailed but I came in that afternoon and it was perfect for me! We did the deal that day and Michael made it a pleasant, smooth transaction. I would be happy to work with Michael and Park Place Lexus in the future but meanwhile I am loving my sporty new non-mom-mobile! More

Humor Helps Being a single woman, I had some concerns about going through the car buying process on my own. However, my sales person, John Pak was able to quickly Being a single woman, I had some concerns about going through the car buying process on my own. However, my sales person, John Pak was able to quickly put me at ease. He was personable, knowledgeable and had a wonderful sense of humor which serves him well by making the customer comfortable. He answered all of my questions and addressed my concerns but never made me feel pressured during the negotiation process. He was a delight to work with and I would recommend John Pak to anyone who is looking to purchase a car. I think you will be happy that you did. More

Go see Ross! Ross gave us a great, no pressure, no stress experience. From helping us select a vehicle, offering honest advice and opinions, seamlessly handling th Ross gave us a great, no pressure, no stress experience. From helping us select a vehicle, offering honest advice and opinions, seamlessly handling the transaction, and then helping us to exchange the vehicle we selected with absolutely NO hassle when we realized that our original choice wasn’t the best fit for our family. We certainly weren’t easy to deal with, but Ross went above and beyond every step of the way. He even took our emails while he was on vacation. This was our first Lexus, but thanks to Ross, we will be lifelong customers. We would never consider buying a Lexus from anyone else. Park Place is lucky to have him! More

Excellent Response Time I worked with Stephen Wedderburn for my new car purchase who provided excellent customer service entirely through email. It was not the usual song and I worked with Stephen Wedderburn for my new car purchase who provided excellent customer service entirely through email. It was not the usual song and dance that sometimes happen during the negotiation process. The quick response while answering all of my questions or concerns was also a huge plus. I will definitely refer friends and family because of how he treated me as an important customer and for that I am appreciative. More

Best Experience I had at a car dealership!! Parker Thomas is the best sales manager I ever worked with. He's very polite, knowledgeable, customer friendly & professional! He made the decision to Parker Thomas is the best sales manager I ever worked with. He's very polite, knowledgeable, customer friendly & professional! He made the decision to purchase my new Lexus 350 very ease without pressuring me at all. He's listened to all my needs and helped me choose a car suitable for me. If you plan on purchasing a car at Plano Lexus then you must ask for Parker. You will not be disappointed!! More

Above and beyon We went into the dealer with the intention to inquire about RX 350 because our RX lease is going to expire in a couple of months, but Sam Hall was so We went into the dealer with the intention to inquire about RX 350 because our RX lease is going to expire in a couple of months, but Sam Hall was so patient, thorough, sincere and so helpful that we ended up buying the new RX 350. He was not pushy, and we felt very comfortable the whole process. There were some hick-up’s because I have a fraud alert on my credit, and Sam went above and beyond to help us. This is my third Lexus and I have been very happy with their service but Sam is exceptional. I highly recommend him. More

Outstanding service from the first moment I walked in! Every minute I spent at Park Place was filled with considerate service and good information! There was no sense of "selling" me anything at any time- Every minute I spent at Park Place was filled with considerate service and good information! There was no sense of "selling" me anything at any time--very enjoyable from start to finish and drive away. Brett Stein was the "Star" of the experience--he was very patient with any and all of my questions--and was very knowledgeable about the car and all the features. The best thing was the offer of the One Pay Lease when I was thinking I would pay cash--everything about this plan made sense to me. And it was only the offer--no pressure one way or the other--just helpful information!! Great experience that I appreciate very much. Park Place is fortunate to have Brett on staff and I will be referring my friends and clients to him and to Park Place! Many thanks!! More