
Park Place Lexus Plano
Plano, TX
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Great experience! I had a great experience leasing with David Parks. He was extremely thorough, patient and tenacious with my indecisiveness. He answered all my quest I had a great experience leasing with David Parks. He was extremely thorough, patient and tenacious with my indecisiveness. He answered all my questions and guided me through the whole process. I highly recommend David Parks for a flawless car buying or leasing experience. More
Great experience! Everyone was very helpful and easy to work with. Kelli was especially nice and made the purchase process flow smoothly. I would definitely buy another Everyone was very helpful and easy to work with. Kelli was especially nice and made the purchase process flow smoothly. I would definitely buy another vehicle from her. More
Amazing experience I can't say enough about how great our experience was leasing a new RC. our sales representative Brett Stein was amazing. He answered all my questions I can't say enough about how great our experience was leasing a new RC. our sales representative Brett Stein was amazing. He answered all my questions and did a flawless job all the way through this amazing process. The best car buying experience I have ever done. Highly recommend the dealership especially Brett! Go talk to him. I'm sure your experience will be as great as mine. More
Great Experience made it very easy We had a great experience with Samuel a great help and guided us with the best deal. Overall we love the car we got for me and the family. We had a great experience with Samuel a great help and guided us with the best deal. Overall we love the car we got for me and the family. More
Outstanding purchase experience. Easy, forthright, enjoyabl. Brett found us wandering through the parking lot & said to just ask if we had any questions. We called him an hour later with a couple of clarificatio Brett found us wandering through the parking lot & said to just ask if we had any questions. We called him an hour later with a couple of clarification questions regarding options & he was very knowledgeable. We found the one my wife loved, added a few options & it was in our driveway that evening. Just LOVE our new Lexus! More
Great service and helpful Brett was very helpful from the start. He was honest about what he could do and was very transparent throughout the whole process. I would definitely Brett was very helpful from the start. He was honest about what he could do and was very transparent throughout the whole process. I would definitely recommend working with Brett! More
Great Car Buying Experience My mother and I arrived at Park Place Plano and were immediately greeted by very friendly receptionist. She called Brett Stein for us and he was quic My mother and I arrived at Park Place Plano and were immediately greeted by very friendly receptionist. She called Brett Stein for us and he was quick to come and greet my mother and I. Brett did an excellent job in communicating all my options. I appreciate that he started working on my car deal without me even stepping foot in the dealership, he was very mindful of my time. He sent me a text when he had everything in place and even asked what color was I interested in. Brett offered to bring a couple of vehicles to the front so that I could test drive upon arrival. He definitely made buying a car very easy and such a smooth process. Never had a dealt with a car salesperson nor a dealership that actually cared and wasn't just worried about making the sale. Im pleased to say I purchased a 2017 NX200T Fsport and I absolutely love it!!!! More
Best car buying experience I've ever had ! Samuel Hall did a magnificent job of taking care of me. He made everything extremely convenient and simple as possible while giving me the best pri Samuel Hall did a magnificent job of taking care of me. He made everything extremely convenient and simple as possible while giving me the best price around. I bought the brand new RX 350 for my wife as a gift it was Matador read and that's the one she wanted. he found it for me had everything done and ready to go within a couple hours before I ever got there and when I showed up all I had to do was sign papers. He took the hassle of buying a car completely out of the picture. I will always go back to him whenever I need a car More
Best Honest Service you can get Subject: Thank You Brian Martin I want to express our sincere and honest thanks to Bryan Martin and the service team at Lexus for our most recent s Subject: Thank You Brian Martin I want to express our sincere and honest thanks to Bryan Martin and the service team at Lexus for our most recent service need on 8/24/2017. Brian listened to our concerns that we strive to get all our work done at Lexus as you will see in the history of our service records however I have recently have been underemployed in my skill set and we are struggling to make ends meet. Brian is empathetic and took our situation and thought “outside the box” . He was able to assist us with the cost on the repair due to the battery being just off 100% warranty and other discounts in an effort to keep a happy customer. I can tell you we are very happy and my wife has always said when she is ready to part with the 2008 Lexus ES350 and we are financially able she will be back for another vehicle. Please pass on our thanks and gratitude to Brian for his excellent customer service. I have never been to a dealership service department that has cared for the customer as your team does in Plano. Sincerely, Jim and Karen Horkey More
Amazing buying experience! Mike, David and Brett treated us with the utmost respect and professionalism. They were upfront about the price and features and bent over backwards Mike, David and Brett treated us with the utmost respect and professionalism. They were upfront about the price and features and bent over backwards to help us meet all our requirements, including the value for our trade-in. They went above and beyond in their service and all three stayed and hour and a half past closing just to make sure we were all set. I was so impressed by them. Not only did I get a great car at a great price, but I met some wonderful and caring people! This was our 2nd car purchase with this team. My husband bought a car with them 6 months ago. Our family will continue to trust Mike and his team for all our car needs! Thank you once again! More