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Park Place Lexus Plano
Plano, TX
3,474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,475 reviews
September 21, 2025
Great experience. Sergio understood exactly what Lexus had to offer and what I wanted. He immediately found me the right vehicle. Absolutely no hassle. No pressure. Sergio understood exactly what Lexus had to offer and what I wanted. He immediately found me the right vehicle. Absolutely no hassle. No pressure. I handed him the key to my old vehicle. Drove out with the perfect RX. He took care of everything. Wonderful experience.! More
by kristine
Employees Worked With
Sergio Caballero
September 16, 2025
I had an amazing experience. My consultant, Andrew Kirkland, was very helpful and did everything he could to get me the best deal possible. I would definitely recommend anyone to My consultant, Andrew Kirkland, was very helpful and did everything he could to get me the best deal possible. I would definitely recommend anyone to go get a vehicle from them if you ever get the chance. More
by bardscholar
Employees Worked With
Andrew Kirkland
September 15, 2025
Great shopping and purchasing experience with Sung Ha from Park Place Lexus. Sung worked with us to find the right Lexus TX model and to test drive the model we chose. Sung was very personable and prof from Park Place Lexus. Sung worked with us to find the right Lexus TX model and to test drive the model we chose. Sung was very personable and professional, and was able to hold the model with the colors and options we wanted. We were able to do a lot of the purchase process online, and Sung made the process very easy and efficient. I would definitely recommend Park Place Lexus for anyone looking to purchase a new or pre-owned Lexus. More
by smoats60
Employees Worked With
Sung Ha
September 10, 2025
Service other departments don’t communicate with correct information. One question 4 different answers. Managers have little to no time to listen to customers. information. One question 4 different answers. Managers have little to no time to listen to customers. More
by pjgallivan
Employees Worked With
Martin
September 10, 2025
We give Brett with the Service Departent 5 stars. Although the sales and finance team disappointed, Brett's service was superb!! Highly recommend the Service Department at Park Place Lexus. Although the sales and finance team disappointed, Brett's service was superb!! Highly recommend the Service Department at Park Place Lexus. More
by codystewart1975
Employees Worked With
Shiva Olumi
September 08, 2025
Good location, well stocked with vehicles, staff are friendly and knowledgeable. We felt like we became friends with Tristan as we went through the process of buying our new car. We’re very happy with friendly and knowledgeable. We felt like we became friends with Tristan as we went through the process of buying our new car. We’re very happy with our purchase and our choice of dealership! More
by mreis104
Employees Worked With
Tristan Capehart
September 08, 2025
I was sold couple optional items but was never informed that they are non cancel able. Car invoice was shown after I signed the papers which had $1800 of after dealership install Items on it I tried callin that they are non cancel able. Car invoice was shown after I signed the papers which had $1800 of after dealership install Items on it I tried calling sales person & sales manager 3 times but no calks were returned. I even open case with Lexus but no response. I bought certified 2025 Lexus RX350 with 7300 miles More
by cgandhi58
Employees Worked With
Dayton Jones
September 08, 2025
This is our third vehicle from park place, and we have had the honor of working with Greg Ebenholtz each time. He goes above and beyond to get exactly what we want. had the honor of working with Greg Ebenholtz each time. He goes above and beyond to get exactly what we want. More
by Kathygredd
Employees Worked With
Greg Ebenholtz
