
Park Place Lexus Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 3,317 reviews

Satisfied customer of Park Place Lexus Purchased a CT200H from Michael O'Brien, a great salesman that worked with us for months to find the perfect vehicle! Very patient and would always ca Purchased a CT200H from Michael O'Brien, a great salesman that worked with us for months to find the perfect vehicle! Very patient and would always call when a new car came in that he thought we would be interested in. If you are looking for dedicated Lexus salesman - Michael O'Brian is your man to see! More

No pressure, enjoyable shopping experience My wife and I went car shopping for our first luxury vehicle. We didn't wait very long before Michael Obrien approached us to help. He did not hover b My wife and I went car shopping for our first luxury vehicle. We didn't wait very long before Michael Obrien approached us to help. He did not hover but gave us time to look at all our options after we specified what we were looking for. After we made our choices we test drove our car. He tailored our drive specifically to our needs. Financing was very straightforward. He addressed our needs and gave us the best possible deal. I am happy to be part of the Park Place Lexus family and would not hesitate to come back for my future vehicle purchases. More

Fast and easy I was very impressed with how Michael handled the car deal. He really helped me to understand how to work my RX 350. I love my car and buying it serio I was very impressed with how Michael handled the car deal. He really helped me to understand how to work my RX 350. I love my car and buying it seriously took 2 hours that's it. I would recommend this dealership to everyone I will only buy a Lexus from now on! Thanks so much More
Amazing Experience I had a great experience with Parker. He was straightforward and honest, and an absolute pleasure to work with. He was completely forthcoming with any I had a great experience with Parker. He was straightforward and honest, and an absolute pleasure to work with. He was completely forthcoming with any and all issues with the car I was purchasing, and made sure I understood all of the fine print in the documents I was signing. Wonderful car buying experience and I would recommend him, and this dealer, to anyone. More
Second purchase, less stellar experience My first experience with Park Place Lexus was fantastic. I had a professional, knowledgeable salesman who went above and beyond to assist me in select My first experience with Park Place Lexus was fantastic. I had a professional, knowledgeable salesman who went above and beyond to assist me in selecting my certified, pre-owned vehicle. I'm giving this rating only because, as a returning customer, I had a horrible experience with Nick Kowalsky. He was not only rude, he was a poor representative of the Lexus brand. He was smug and treated us like we weren't repeat buyers of this luxury brand. Fortunately, I once again had an accommodating salesman, and I'm overall pleased with my purchase. More
Pat Vannozzi at Park Place Lexus = Outstanding Salesman I have now purchased two Lexus vehicles from Pat Vannozzi and he is outstanding. Pat listens to what I need and then provides first class customer ser I have now purchased two Lexus vehicles from Pat Vannozzi and he is outstanding. Pat listens to what I need and then provides first class customer service to make a deal happen. His attention to detail from beginning to end is top notch. Pat will make sure that everything is perfect and calls you to check in. Shawn Clary (manager) quickly made a deal I could live with and made the used car buying experience painless. He does not play games and truly wants the customer to be happy and satisfied. I appreciate his honesty and integrity and would deal again with him the next time I buy another lexus. More
Fabulous Experience James went above and beyond to get me the car I wanted! This was the best experience I have ever had with a sales person and I have had many. James went above and beyond to get me the car I wanted! This was the best experience I have ever had with a sales person and I have had many. More
Very pleasant and painless experience I wasn't sure what to expect. Herb and the staff were very friendly and helpful. Herb handled everything - no being sent from one person to another. I wasn't sure what to expect. Herb and the staff were very friendly and helpful. Herb handled everything - no being sent from one person to another. Knowledgeable about the vehicle, and what services I could expect. He was available to answer all my questions and. His service team was very responsive. Im very happy with my car and how easy it was to go through the process. More
Remarkable. Trustworthy. Positive. Experience. Without hesitation, I would recommend Park Place Lexus as the company to place your trust in. Our sale manager, Parker Thomas made our Lexus car buyin Without hesitation, I would recommend Park Place Lexus as the company to place your trust in. Our sale manager, Parker Thomas made our Lexus car buying experience special and unique. Parker was referred to me by a colleague, and while working together, Parker made us appreciate and trust the car buying process again. As a former customer of Sewell Lexus, we were dissatisfied by the way things were handled with us earlier this year when looking to purchase another Lexus. – Fast forward to April 2017 – after meeting with Parker, he provided us with reasonable options compared to what Sewell offered. We couldn’t be happier with how things worked out, as Park Place catered to us from the moment we met Parker. Parker was professional and knowledgeable, committing his time and expertise to finding my family the perfect car. For me, the most influential part of the buying process was Parker’s positive attitude to accomplish everything for the benefit of us all! Parker understood precisely what we wanted, and found the exact car we described. He actually listened to what our preferences and budget were, and made every effort to produce. My family and I would unquestionably give Parker 10 out of 10 stars for: (1) customer service, (2) friendliness, (3) work ethic, (4) pricing, and (5) overall experience! Our Lexus SUV purchase happened because of Parker’s consistent, and professional demeanor guiding us through each step. Feeling blessed because God certainly had a better plan for us – Parker Thomas, and Park Place Lexus! I will absolutely recommend Park Place Lexus to my family, friends and colleagues because of our remarkable experience and interaction with Parker, and the Park Place team! More
ZAN-TASTIC EXPERIENCE !!! YOU SHOULD CHECK THEM OUT!! Tremayne and Daniel make and AWESOME TEAM!! This was one of the best car-buying experiences ever for me esp since the negotiation part of buying a ca Tremayne and Daniel make and AWESOME TEAM!! This was one of the best car-buying experiences ever for me esp since the negotiation part of buying a car makes me cringe. I was blessed to be referred to Park Place Sales Manger, Tremayne, he was very professional and courteous. He assigned me to Daniel who went above and beyond to make sure my car was ready for me to drive home that day! More