Park Place Lexus Plano

Outstanding! Herb Simonsen made the entire vehicle purchase process so easy! He really listened to what I was looking for and went out of his way to make it happen Herb Simonsen made the entire vehicle purchase process so easy! He really listened to what I was looking for and went out of his way to make it happen. He always followed up promptly and was able to locate a vehicle that exceeded all of my expectations. Herb was referred to me by a family member who has bought 4 vehicles from him...and I completely understand why! I am now another loyal and happy customer. Thank you Herb! More

Best purchase experience EVER! My purchase experience at Park Place Lexus was the best ever. My sales rep, Michael O Brian, was professional but fun to work with. His easy going per My purchase experience at Park Place Lexus was the best ever. My sales rep, Michael O Brian, was professional but fun to work with. His easy going personality made him easy to talk to. He listened to what we were looking for and showed us exactly what we were looking for. The dealership itself is immaculate. The state of the art facility is more than anyone could need. From the service dept to the actual people that run this place, they are all so friendly and ready to help in anyway possible. This place is a set up to get you in and out as fast as possible. I will go back here for my next car purchase. More

Top ten hands down the best Parker is hands down the best guy to deal with he will take care of you. Very nice guy to deal with . Love the new car Parker is hands down the best guy to deal with he will take care of you. Very nice guy to deal with . Love the new car More

Great Experience! Joel made everything easy on me. He provides excellent customer service which is why I still deal with Park Place even though I live in Houston. Joel made everything easy on me. He provides excellent customer service which is why I still deal with Park Place even though I live in Houston. More

Fair price on a great used car I am rather demanding when it comes to sales/service. My Sales Assoc, Sean, was responsive and attentive without being over bearing like other dealer I am rather demanding when it comes to sales/service. My Sales Assoc, Sean, was responsive and attentive without being over bearing like other dealers. We settled on what I think was a very fair price - I might have been able to get a little lower price, but still feel it was a very fair price for a good vehicle. More

Exceptional Purchase Experience!!! Michael O'Brien is an exceptional individual. He was patient, knowledgeable and only wanted me to be happy with my purchase decision. Michael showed Michael O'Brien is an exceptional individual. He was patient, knowledgeable and only wanted me to be happy with my purchase decision. Michael showed me all the available GXs at the Plano location and offered to set up a time to go look at the GXs at the Grapevine location. His only interest was to make sure I had all the information I wanted to get the GX I would be happy driving. I would recommend anyone looking for a Lexus to call the Plano dealership and ask for Michael O'Brien. You won't regret it!!! More

Trustworthy, friendly, no hassle I was referred to Pat by a close friend of mine. She was right about him. He is trustworthy, friendly, and provided a no hassle car buying experienc I was referred to Pat by a close friend of mine. She was right about him. He is trustworthy, friendly, and provided a no hassle car buying experience. Pat was patient and knowledgeable. He helped me compare the vehicles I was considering to narrow down to the best value for my money. He also made me feel like I was important to him and a valued customer...even stayed late so we could complete the transaction without making me feel rushed. As an added benefit, he's got some great stories to tell! As long as Pat is still in the car business, I'll always buy from him. Thanks for taking good care of me, Pat! More

The entire purchase experience was a pleasure My wife and I went to Lexus with the intent of purchasing a used Acura RDX. It proved to be too small for our needs. We were shown a 2013 Lexus RX 3 My wife and I went to Lexus with the intent of purchasing a used Acura RDX. It proved to be too small for our needs. We were shown a 2013 Lexus RX 350 with 43,000 miles on it and it looked like it was brand new. We kept it overnight for an extended "test-drive" and decided that it was just right for us. The dealership worked with us and we came to an agreement on the price. They gave us fair money for our trade-in. A mix-up over a repair that was supposed to take place at the dealership was resolved quickly and we were accommodated. Unfortunately the vehicle sustained over $9,000 in a hailstorm two weeks after we took possession but we can't blame that on Park Place! More

Exceptional customer service Great experience! The staff is friendly, provides you with all the details and allows you time to consider your purchase without rushing you. This w Great experience! The staff is friendly, provides you with all the details and allows you time to consider your purchase without rushing you. This was the best car buying experience I have had. More