Park Place Lexus Plano

Fantastic experience My first time buying a car at a dealership and they made it so easy. Tony Acosta was so patient and explained everything. I highly recommend park plac My first time buying a car at a dealership and they made it so easy. Tony Acosta was so patient and explained everything. I highly recommend park place!!! More

Seamless sales process The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone my r The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone my requirements to Joel, he presented to me all the incentives available from Lexus to help me accomplish my goal. It only took one visit in the morning to the dealership and one visit in the afternoon, and in a little over an hour I was able to drive off the lot with my new vehicle. All the necessary paperwork, including the financials, were processed, in my presence, by my sales advisor. I am extremely satisfied with my sales experience. More

Customer service here is awesome! The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Plano a The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Plano and we will be back for more! Roger is awesome and AJ in the service department is so helpful and kind. More

Simple, easy and excellent My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all the am My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all the amenities they have to offer why you wait. More

Great service, sales person did the right soft sell. Glad I had Erin as sales person. Great before, during and after sale. When I buy my next vehicle, I'll ask for her. When I had an issue after the Glad I had Erin as sales person. Great before, during and after sale. When I buy my next vehicle, I'll ask for her. When I had an issue after the sake, she helped too. More

Second Time Even More Amazing Experience! Having been a client of Don Mitchell and Park Place Lexus Plano for 2-1/2 years, I had developed complete confidence and trust in them. So in October Having been a client of Don Mitchell and Park Place Lexus Plano for 2-1/2 years, I had developed complete confidence and trust in them. So in October as the 2017 models were arriving, I contacted Don and ask him to select the options he thought I would enjoy on a RX 350 with the interior and exterior colors I wanted. Wow did he deliver! In less than 2 weeks I was driving the most incredible vehicle of my dreams! Every option he chose has been phenomenal and impressive! The transaction was so easy and effortless and a more amazing experience than the first and the first one had been extraordinary! Six months later I love my RX 350 even more! During those 2-1/2 years, Don helped me through 5 non-mechanical issues with my ES caused by others but not his responsibility to do so. It has been said, "Kindness is not an act. It is a life style". I could not agree more! With Don Mitchell as the second to none sales consultant, Scott Gillett as an excellent service advisor and Park Place Lexus Plano being the best dealership ever, it is the complete package...perfect 10's in my opinion! More

Great Experience & Customer Service Both Michael and Jerry were great to work with. They were very accommodating and cared about what I was looking for. I appreciate the continued foll Both Michael and Jerry were great to work with. They were very accommodating and cared about what I was looking for. I appreciate the continued follow-up as well. Love the one stop shop and just dealing with salesperson thru out the sale. Great customer service! More

Second time to work with Pat Vannozzi.Great experience! Pat Vannozzi is very knowledgable of the product and a great guy to work with. I definitely will come back to Pat in the future. Pat Vannozzi is very knowledgable of the product and a great guy to work with. I definitely will come back to Pat in the future. More

Service after the sale is excellent. I just purchased my second Lexus vehicle and can't rave enough about Lexus vehicles and their reliability. I love the service after the sale at Park I just purchased my second Lexus vehicle and can't rave enough about Lexus vehicles and their reliability. I love the service after the sale at Park Place Lexus dealership. It is one thing to purchase a vehicle but the real test of an excellent dealership is how you are treated after you have purchased your vehicle. At Park Place Lexus, the service department is the BEST. For me, having the ability to get a loaner car is a real PLUS, since I can simply drive away with the loaner car and continue doing whatever I need for the rest of the day. I have my vehicle detailed every year and a couple of times when I was going to pick up my vehicle, it was raining so the dealership told me to continue with the loaner car until the rain stopped. I call that "caring" about your customers. More

Great car buying experience! When someone says they had a great car buying experience, you wonder if they are insane! Working with David was truly a great experience. He was fri When someone says they had a great car buying experience, you wonder if they are insane! Working with David was truly a great experience. He was friendly, respectful, handled the purchase/ sale in a way that was convenient for me, and offered great pricing! Most of the deal was done via email and phone calls, because like everyone else - I lead a busy life. We came to an agreement on vehicle and price, then make an appointment to meet at the dealership to sign the paperwork. Once I got there, he had it all ready and all I had to do was sign and go. He was a pleasure to work with. More