Park Place Lexus Plano

Pat is sincere and thorough I visited Park Place Lexus on multiple occasions testing various cars and reviewing options. I even went twice on a Saturday, when the dealership was I visited Park Place Lexus on multiple occasions testing various cars and reviewing options. I even went twice on a Saturday, when the dealership was very busy. During each visit Pat took the time to ride the cars with my wife and I. He took the time to explain each option and feature in detail. He got to know what we wanted and why. He made recommendations according to what mattered to us most and steered us away from options that would not have been worth the money. Every step of the process was carried out with the same attention to detail and effort to ensure that we understood our options and the value they presented to our personal preferences. My wife thoroughly enjoyed the experience and never felt rushed or pressured. From beginning to end Pat was patient, detailed and well, fun. He made the entire experience enjoyable. More

...another vehicle purchase with Mark Dresselhuys! This is the 6th or 7th car I have bought from Mark...he is ALWAYS so gracious and accomodating to me and I really feel like he has my best interest at This is the 6th or 7th car I have bought from Mark...he is ALWAYS so gracious and accomodating to me and I really feel like he has my best interest at heart with each and every purchase I have made. More

Great car buying experience I can't say enough good things about this dealership and the experience they provided. I called on Monday morning, had a great conversation with Sean I can't say enough good things about this dealership and the experience they provided. I called on Monday morning, had a great conversation with Sean McClowry who sent me pictures of the car I wanted within minutes of our conversation. He knew it was a high demand Land Cruiser and that it would sell fast. Despite my hectic morning, Sean made it very easy to buy it over the phone and pick up later. Great follow-up and just a great experience especially considering that I bought the Land Cruiser on pictures and Sean's word. I picked up the car Saturday morning and was smiling ear to ear when I first saw it. The condition exceeded my expectations completely. The price was below market and the condition was well above market. I have purchased many cars and this is the best experience that I have ever had. Thanks for making it fun and easy. My wife loves the Land Cruiser too and will probably steal from me. More

Pat was wonderful to work with and a great sales person! However, I am very disappointed with the pre-owned LS460 as far as truck or diesel noise from engine, I paid for luxury car and a great sales person! However, I am very disappointed with the pre-owned LS460 as far as truck or diesel noise from engine, I paid for luxury car but feel like driving a truck! I have been driving Lexus for 20 years and have always had trust in their quality, but will not buy Lexus next time! More

New car purchase We came to Park Place Lexus based on the review of the Lexus RX350 in Consumer Reports. Don Mitchell was the initial contact upon our arrival. We to We came to Park Place Lexus based on the review of the Lexus RX350 in Consumer Reports. Don Mitchell was the initial contact upon our arrival. We told Don that at that point we were in the process of deciding which brand of car we were going to purchase. He took the time to talk to us about Lexus, answering all our questions and being very generous with his time while at the same time, not pressuring us to make a quick decision. When we decided to finalize the car purchase, Don once again was the consummate representative for Lexus. We cannot say enough good things about Park Place Lexus and Don Mitchell's professionalism. Thank you, Don - we love our new car. More

Friendly and helpful Don Mitchell was very patient and helpful as I was deciding between an IS and ES model. There wasn't any pressure at all. I felt like he was a friend Don Mitchell was very patient and helpful as I was deciding between an IS and ES model. There wasn't any pressure at all. I felt like he was a friend trying to help me buy the right car. I manage to close the deal with him directly with out running back and forth between the sales manager. I buy many new car before from different dealers and Don was the best experience I had, he made me felt welcome. More

Extremely pleasant car buying experience! This sale was all about Parker Thomas. He clearly understood my search parameters, he diligently followed through with research and information. He cl This sale was all about Parker Thomas. He clearly understood my search parameters, he diligently followed through with research and information. He clearly knows his product, and has a very pleasant demeanor. He made the whole experience seem effortless. I am recommending him to all my friends and acquaintances! Kudos to Park Place for hiring such a bright young man - you should be proud to have him on your team! More

Helpful Great service and knowledgeable! Sean had great knowledge of all the features. He really loved the vehicle and was genuinely excited we were getting Great service and knowledgeable! Sean had great knowledge of all the features. He really loved the vehicle and was genuinely excited we were getting it for our son graduating college! More

Excellent sales service Viktor Koleychik, Sales Experience Manager, did an awesome job! Highly recommend you buy from him. He's experience and knowledge will leave you will Viktor Koleychik, Sales Experience Manager, did an awesome job! Highly recommend you buy from him. He's experience and knowledge will leave you will absolutely no questions, problems, or concerns. More

First Lexus purchase It was a really nice experience, David Guilmour which was our salesman was very attentive and down to the point, I really appreciated that business ap It was a really nice experience, David Guilmour which was our salesman was very attentive and down to the point, I really appreciated that business approach.... yes I would recommend you guys!!! I already did.. thanks More